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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Crowne Plaza Hotel Queenstown. Within a 5-minute stroll you'll find Lake Wakatipu and Queenstown Gardens within a 15-minute walk. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

Digital TV, coffee/tea makers and free newspapers are featured in all 139 rooms. Minibars provide refreshments, and 24-hour room service is also available. Safes, hairdryers and phones are also available.

At the hotel's own bar/lounge, you can stop for a drink. Business travellers can take advantage of a 24-hour business centre and conference space. Added amenities include free WiFi in public areas, a fitness centre and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 4.5-star Queenstown hotel include Skyline Gondola and Shotover Jet.

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$174* Per night/room 27 Oct. - 28 Oct.

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Hotel Queenstown ratings based on 334 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hotel Queenstown

Everyone (170) Couples (122) Business (1) Family (38)
5 out of 5
Would have liked better view .But location was perfect.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Eduardas Z

Dear Guest, Thank you very much for taking time to review your recent stay with us. We are happy to hear that you had a great experience with us. We are thrilled to hear that you enjoyed our privileged location. We hope to welcome you again here at Crowne Plaza Queenstown in near future. Kind regards,

5 out of 5
Staff were welcoming, friendly, helpful and attentive

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Eduardas Z Duty Manager

Dear Guest, Thank you very much for taking time to review your recent stay with us. We are thrilled to hear that you had a great experience with us and found our staff friendly and attentive to your needs. We hope to welcome you again here at Crowne Plaza Queenstown in near future. Kind regards,

5 out of 5
Super friendly and helpful staff plus a great location

Posted by on 20 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by Kelly R

Thank you very much for your lovely review. We are extremely happy that you enjoyed your stay with us and the wonderful location. We hope to welcome you back soon to the Crowne Plaza Queenstown. Kind Regards Kelly R Duty Manager

5 out of 5
Fantastic location, helpful staff and beautiful view.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Kelly Rogers

Dear Seong-Jun Kim, Thank you for your recent review. We are glad to hear you enjoyed the excellent location of our hotel here in Queenstown. We have passed on your comments to all relevant parties and do appreciate any feedback our guests can provide to help us enhance our guest experience. We hope to welcome you back once again to the Crowne Plaza Queenstown in the near future. Kind Regards,

4 out of 5

Posted by on 19 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Harry F

Dear Valued Guest, Thank you for your review of Crowne Plaza Queenstown. We hope to welcome you back at some point in the near future. Kind Regards Harry F Guest Relations

5 out of 5
Late check out at no extra charge and gave my daughter a kids entertainment package to occupy her!

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Harry F

Dear Valued Guest, Thank you for your review of Crowne Plaza Queenstown. We are thrilled you enjoyed your stay and look forward to seeing you again in the near future! Kind Regards Harry F Guest Relations

4 out of 5
Great location and beautiful views from our Lakeview room. Lovely breakfast

Posted by on 9 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Yasmin

Good morning, Thank you for taking the time to review your most recent stay with us. I am delighted you enjoyed our ideal location, right in the heart of Queenstown and the stunning views over Lake Wakatipu. Our Full Buffet Breakfast is a fantastic way to start the day. Thank you for your wonderful comments. We hope to welcome you back in the near future. Kind regards, Yasmin Schreiter, Duty Manager

5 out of 5
Excellent location & very helpful staff. Comfortable beds and great buffet dinner

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Harry F

Dear Valued Guest, Thank you for your great review. We are glad you had a great experience in our 360 Restaurant and Bar and look forward to hosting you on your next visit to Queenstown. Kind Regards Harry F Guest Relations

4 out of 5
Liked the location - excellent. The property is a bit old and needs some updating eg shower over the bath

Posted by on 13 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Harry F

Dear Valued Guest, Thank you for your feedback. We value this greatly and hope to have the opportunity to welcome you back to Crowne Plaza Queenstown! Kind Regards Harry F Guest Relations

4 out of 5
The location was great. So close to town, an easy walk to the shops and cafes, alongside the lake. The staff were friendly and very helpful. It would have been great to have a power point or two beside the bed for charging phones etc.

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Harry F

Hi Sue, Thank you for your wonderful review - we hope to welcome you again in the near future! Kind Regards Harry Flynn Guest Relations

About the Crowne Plaza Hotel Queenstown

Location 93 Beach Street, Queenstown, Otago 9300

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Hotel Queenstown. Parking is available for a fee. This 4.5-star Queenstown hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (8.1 km / 5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Queenstown offers 139 forms of accommodation with minibars and a safe. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, a complimentary bathrobe and a hairdryer. This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Crowne Plaza Hotel Queenstown has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Group Booking Policy: For bookings of 4 rooms or more, the property charges a nonrefundable payment equal to 100% of the full cost of stay at booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 14 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 20.00 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Queenstown
  • Queenstown Crowne Plaza Hotel
  • Crowne Plaza Queenstown Hotel Queenstown
  • Queenstown Crowne Plaza
  • Crowne Plaza Queenstown
  • Crowne Plaza Hotel Queenstown Hotel
  • Crowne Plaza Hotel Queenstown Queenstown
  • Crowne Plaza Hotel Queenstown Hotel Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Queenstown-Hotels-Crowne-Plaza-Hotel-Queenstown.h10842-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.