4/10 Poor
Peter
9 Dec 2025
I stayed in the Tahuna Lakeview Room and was quite disappointed with the overall experience. The room itself was very small, and there was ongoing construction work right in front of it, which completely ruined the lakeview. Because of the construction, the hot tub was also blocked off and the views was gone… IT DIDNT STATE THIS SITUATION ON THE WEBSITE!
What made the stay even more disappointing was the customer service at the hotel’s restaurant. A staff member named Katherine was extremely rude and showed no sense of hospitality at all. Her attitude was unprofessional and made the dining experience very unpleasant.
Overall, I expected much better for the price I paid. I hope the hotel improves both its facilities and its customer service.




Peter
Stayed 1 night in Nov 2025



































