Skip to main content
Beginning of main content

"Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that t ... " More

By a verified traveller on Wed 01 Jan 2020

Enter dates to see availability

Hotel Description

At Utuhina Hot Springs Lodge you'll be 2.3 km (1.4 mi) from Polynesian Spa and 2.9 km (1.8 mi) from Skyline Rotorua. Highlights at this property include an outdoor swimming pool, free self parking, and a spa tub.

Each apartment features free WiFi, a TV, and a coffee/tea maker. A refrigerator and a microwave make in-room dining convenient.

This smoke-free apartment building offers free WiFi in public areas, barbecue grills, and tour/ticket assistance. Other amenities include a sauna and laundry facilities.

Attractions within a 20-minute drive of this Rotorua property include Lake Rotorua and Lake Rotoiti.

Standard Suite, Multiple Bedrooms, Non Smoking, Kitchen (House)

Bed Count 9 Twin Beds Maximum Occupancy 15 Max

Standard Studio, Non Smoking, Kitchenette (River view studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Studio, Non Smoking, Kitchenette (Hunter Studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, Multiple Bedrooms, Non Smoking, Kitchen (3+bed room family cottage)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Economy Studio, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchen (1+ bed room cottage 5)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Utuhina Hot Springs Lodge ratings based on 339 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Utuhina Hot Springs Lodge

Everyone (175) Couples (63) Students (2) Family (98) Other (1)
5 out of 5
Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that the room was great. The water gets really really hot in the shower but I imagine that the water in the hot springs heats the showers so just something to be aware of especially if you have a baby or young child with you.

Posted by on 1 Jan. 2020

Was this review helpful to you?
1 out of 5
The cockroaches the alcoholics the late night arguing

Posted by on 5 Aug. 2019

Was this review helpful to you?
2 out of 5
Loved the hot pool.. was the only highlight of our stay here.. Motel has great potential but is unfortunately run down & requires renovation & a lot of maintanance..

Posted by on 2 Aug. 2019

Was this review helpful to you?
3 out of 5
Price was right. But the place was under construction and work started early morning with power tools right next to the door. Old building so i guess it was just ok.

Posted by on 1 Aug. 2019

Was this review helpful to you?
2 out of 5
Had 4 toilet rolls for 11 people over 3 days. Advertised with wifi and sky. None. Wifi was only in one villa. Cold. Had 2 five bar oil heaters to heat a 2 storey. Internal heating was not connected.

Posted by on 29 Jul. 2019

Was this review helpful to you?
4 out of 5

Posted by on 24 Jul. 2019

Was this review helpful to you?
3 out of 5

Posted by on 7 Jul. 2019

Was this review helpful to you?
1 out of 5
This property should be shut down. The worst part was the attitude of the female manager. Abusive to her partner and rude to customers. Premises disgusting. Room dirty. No milk. No carpark for me. Only one towel for two people. Shower didnt work. Refused to swap our room. Could hear yelling and loud traffic most of the night. Stayed one night of two booked only because we arrived to late to book elsewhere. Actually felt unsafe. Truly a harrowing experience and Im generally pretty easy to please.

Posted by on 7 May 2019

Was this review helpful to you?
4 out of 5
All good on time .nice swimming pool .hangi thing to do

Posted by on 29 Apr. 2019

Was this review helpful to you?
1 out of 5
Mould in bathroom, with bugs coming out of the shower drain and was unable to rinse shampoo out of hair as water became increasingly scalding hot, tempering valve not working. No plug for hand basin meant could not have manual wash either. We checked out but payment had been made on booking, this place should be condemned! Guy we gave keys to knew of the issues yet they still advertise.

Posted by , from Whangarei, nz on 29 Apr. 2019

Was this review helpful to you?

About the Utuhina Hot Springs Lodge

Location 99 Lake Road, Rotorua, 3010

Property Features

Utuhina Hot Springs Lodge offers its guests an outdoor pool, a spa tub, and a sauna. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at Utuhina Hot Springs Lodge. Self parking is free. This Rotorua apartment is smoke free.

  • 14 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (10.7 km / 6.6 mi)
  • Parking: Free self parking

Room Amenities

Utuhina Hot Springs Lodge offers 14 accommodations with coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. This Rotorua apartment provides complimentary wireless Internet access. Cable television is provided.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 2 PM - 8 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2 PM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk

Hotel Names

  • Utuhina Hot Springs Lodge Rotorua
  • Utuhina Hot Springs Lodge
  • Utuhina Hot Springs Rotorua
  • Utuhina Hot Springs
  • Utuhina Hot Springs Hotel Rotorua
  • Utuhina Hot Springs Rotorua
  • Utuhina Hot Springs Lodge Rotorua
  • Utuhina Hot Springs Lodge Apartment
  • Utuhina Hot Springs Lodge Apartment Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.co.nz/Rotorua-Hotels-Utuhina-Hot-Springs-Lodge.h9628682-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Rotorua-Hotels-Utuhina-Hot-Springs-Lodge.h9628682-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Rotorua-Hotels-Utuhina-Hot-Springs-Lodge.h9628682-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.