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4.0 out of 5

"Ideally situated for hospital or town in a quiet area with stunning view of the lake; just 5 mins walk to town centre. Small room and en-suite, but s ... " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

Lakeside City Apartments puts you in the center of Rotorua, 1.6 km (1 mi) from Polynesian Spa and 4 km (2.5 mi) from Lake Rotorua. Highlights at this Art Deco guest house include free continental breakfast, free self parking, and a spa tub.

You can enjoy washers/dryers, free WiFi, and free local calls, featured in all 7 rooms. In-room dining is easy with amenities like refrigerators and microwaves. Premium bedding and down comforters invite a good night's rest. Housekeeping is available once per stay.

This smoke-free guest house has free WiFi in public areas and a terrace. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served.

Within a 20-minute drive of this 3.5-star Rotorua guest house, attractions include Skyline Rotorua and Lake Rotoiti.

Apartment, 3 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Private Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Lakeside City Apartments ratings based on 31 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lakeside City Apartments

Everyone (17) Couples (10) Family (5)
4 out of 5
Ideally situated for hospital or town in a quiet area with stunning view of the lake; just 5 mins walk to town centre. Small room and en-suite, but spotlessly clean with comfortable beds and quality bedding. The only drawback for us was the creaky floorboards above when occupants walked around - but their bedtime was similar to ours! Highly recommended and very good value- we’ll be back

Posted by on 13 Oct. 2019

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Comment from Hotel Management

7 Nov. 2019 by Manu

Thank you for your comments and review. We would love to have you back.

4 out of 5

Posted by on 22 Jul. 2019

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4 out of 5
Spa good - Kitchen lounge spacious - bedroom bit small - needs fan in bathroom.

Posted by on 17 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Manu

Thank you for your review and comments.

3 out of 5
Couldn't contact property via the number given or via Wotif. The phone on the wall didn't work at the front door. Called another number listed at the front door to gain access. Front door doesn't close properly which made us feel insecure as it's a share house, not individual apartments as promoted. Mat in hallway made it impossible to roll bags to our room. Breakfast was OK, frozen bread doesn't bother us but may do to others. There were 5 long life milks of which 4 were open. Breakfast was complimentary which was nice but maybe should be checked more often. Owner was pleasant and understanding that I didn't receive an email about access. Property is located in a very dangerous spot. Street parking if you don't get in quick, which I was worried about cars side swiping our car as they came around the corner. Room was comfortable, but shared facilities are dated. Free washing machine and dryer which would be handy. Lighting didn't work down the side of the property.

Posted by on 29 Jan. 2019

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4 out of 5
Nice clean accomodation, good communication. Easy checkin/checkout.

Posted by on 19 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Manu

thank you for your comments and review. We wish you all the best

4 out of 5
When booking this you need to be aware that it's a bit like a hotel room in that the room is just a bedroom, with an ensuite, off a corridor and has no outlook at all. Everything else is in the communal area, that you share with guests in the other 2 bedrooms, including the lounge sit down area, dining space, outdoor area & views to the lake, refrigerator, kitchen etc etc. Room was nice and clean with good standard of bed and bedding and was comfortable. Shower has soap but no shampoo etc. Perfect accommodation to book the 3 bedrooms for a ladies weekend or similar as then you'd have the whole place all to yourselves with the very large communal area and facilities.

Posted by on 16 Dec. 2018

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Comment from Hotel Management

22 Jan. 2019 by Manu

Thank you for staying with us.

5 out of 5
I always enjoy my stay here, look forward to booking again soon

Posted by on 26 Jul. 2018

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Comment from Hotel Management

30 Jul. 2018 by Manu

Thank you for your comments and review We wish you all the best.

4 out of 5

Rotorua Apartments with shared kitchen

Pros: The free breakfast items and the well-equipped kitchen, and the intimate feel of the premises
Location: Across the road from the hospital with a number of thermal-based activities close by
This is a small premises with 3 rooms that have a shared kitchen and lounge area, laundry, BBQ and hot tub all for sharing. It also has a separate self-contained penthouse and studio apartment which we had not booked. While some distance from shops it is close to the lake and a central thermal park. Cereal, milk, bread and spreads is provided free for breakfast

Posted by , from Sydney NSW on 15 Nov. 2017

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Comment from Hotel Management

26 Nov. 2017 by Manu

thank you for your review. We appreciate all feedback as it assists us to make adjustments and repairs as the come to notice by guests. Wishing you the best for up coming festivities of Christamas and summer.

4 out of 5

Great view

beautiful place easy walk to the lake. Great pubs and lots of place to eat at for lunch and dinner

Posted by , from Brisbane on 26 Feb. 2017

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Comment from Hotel Management

9 Mar. 2017 by Management

Thank you for your comments and review. All the best

2 out of 5

Good view, close to shops but no parking

There is a view from the lounge but it is a shared lounge for 3 other bedrooms. The continental breakfast is available on self-service but you might want to test it prior to eating they've frozen the bread so that it can surpass it's expiry date. The rooms are fairly tidy but quite dusty. There are only 3 off street parking spaces available and the location of this apartment is right at a bend/ blind corner so it can be dangerous. There are parking spaces across the road but this belongs to the Rotorua Hospital. If you want to secure your off street carpark at the apartment best to leave your car once you've checked in. There is no reception available you'll have to call them by phone.

Posted by on 26 Dec. 2016

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Comment from Hotel Management

8 Jan. 2017 by Manu

Thank you for your comments. Breakfast provisions are free and are fresh. Bread is frozen to ensure freshness when you make toast. All the best

About the Lakeside City Apartments

Location 21 Lake Road, Rotorua, 3010

Property Features

Free breakfast is available daily. Public spaces have free WiFi. A spa tub, a terrace, and coffee/tea in a common area are also featured at Lakeside City Apartments. Free self parking is available. This 3.5-star Rotorua guesthouse is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Terrace
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (10.2 km / 6.4 mi)
  • Parking: Free self parking

Room Amenities

Lakeside City Apartments offers 7 accommodations with washers/dryers and shared/communal kitchens. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and hair dryers. This Rotorua guesthouse provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Communal kitchen access
  • Washer and dryer
  • Refrigerator (full size)
  • Microwave
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Lakeside City Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Host will greet you
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Diana's Place Lake Road
  • Lakeside City Apartments Rotorua
  • Diana's Place Lake Road Lodge Rotorua
  • Diana's Place Lake Road Rotorua
  • Lakeside City Apartments Rotorua
  • Lakeside City Apartments
  • Lakeside City Rotorua
  • Lakeside City Apartments Guesthouse
  • Lakeside City Apartments Guesthouse Rotorua

You should know

  • Children 15 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.