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Peppers The Hills Lodge

4.5 star property
Tudor hotel with full-service spa and fitness centre

Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Property preview
Front of property – evening/night
Exterior
Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Breakfast available
  • Room service
The current price is NZ$194
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
  • Place, Norwest Business Park
    ‪2 min walk‬
  • Place, Hillsong Church
    ‪16 min walk‬
  • Place, Norwest Private Hospital
    ‪3 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Lodge)

Suite (Lodge)

Suite (Lodge)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Sydney

A luxury stay in Sydney awaits you at Peppers The Hills Lodge. Within steps you'll find Norwest Business Park and Museums Discovery Centre within a 10-minute stroll. Highlights at this Tudor hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Nobles Restaurant and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 1938 square feet (180 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Within a 20-minute drive of this 4.5-property class Castle Hill hotel, attractions include Macquarie University and Qudos Bank Arena.

What's nearby

  • Norwest Business Park - 2 min walk - 0.2 km
  • Castle Hill Country Club - 10 min walk - 0.9 km
  • Hillsong Church - 16 min walk - 1.3 km
  • Norwest Private Hospital - 3 min drive - 2.7 km
  • Westmead Hospital - 12 min drive - 10.4 km

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Cafe J - ‬18 min walk
  • ‪Coffee Traders - ‬10 min walk
  • ‪Gloria Jean's Coffees - ‬6 min walk
  • ‪Nexus Cafe - ‬8 min walk
  • ‪Lollipops Playland & Cafe - ‬4 min walk

About this property

Peppers The Hills Lodge

Tudor hotel with full-service spa and fitness centre
Peppers The Hills Lodge offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. The luxury Peppers The Hills Lodge also features a terrace, a garden, and laundry facilities. Self parking is free.

This Tudor Sydney hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Peppers The Hills Lodge offers 97 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open selected days.

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includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre (1,938 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in October and close in March.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

What is the cancellation policy at Peppers The Hills Lodge?

Peppers The Hills Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Peppers The Hills Lodge?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Peppers The Hills Lodge on 9 Nov 2025 start from NZ$193.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Peppers The Hills Lodge?

Yep, Peppers The Hills Lodge has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Peppers The Hills Lodge?

Yep, there is an onsite spa at Peppers The Hills Lodge. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Peppers The Hills Lodge have a pool?

Peppers The Hills Lodge has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from October to March.

What makes Peppers The Hills Lodge a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Peppers The Hills Lodge.

Is Peppers The Hills Lodge family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Peppers The Hills Lodge is a hit with families.

Does Peppers The Hills Lodge serve breakfast?

You bet, cooked-to-order breakfast is served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Peppers The Hills Lodge?

No, Peppers The Hills Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Peppers The Hills Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Peppers The Hills Lodge?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Peppers The Hills Lodge?

No, only service animals are allowed.

Is there a golf course on site at Peppers The Hills Lodge?

There is a golf course next to Peppers The Hills Lodge.

Reviews

Peppers The Hills Lodge Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 641 out of 967 reviews
Rating 8 - Good. 250 out of 967 reviews
Rating 6 - Okay. 59 out of 967 reviews
Rating 4 - Poor. 7 out of 967 reviews
Rating 2 - Terrible. 10 out of 967 reviews

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel stays..ever. The staff especially were so fantastic, helpful, and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Amy

Travelled with family
Disliked: Property conditions & facilities
- Room facilities were outdated and in need of updating/repair (particularly in bathroom) - Housekeeping staff entered room for cleaning despite ‘do not disturb’ sign being on door - Pool was nice - Flat screen TV but not smart TV - Early morning external alarm on property sounded every day during our 5 night stay (generally before sunrise and often on multiple occasions) - No disability access to 1st floor rooms - Internal fridge accessories cracked
Stayed 5 nights in Oct 2025

10/10 Excellent

Donghyeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN ROOM/KIND STAFF/ BEST SERVICE
Stayed 2 nights in Oct 2025

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

KIMBERLEY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place. Great big carpark. My room was clean and very spacious. I was also very happy with the price of the stay. We only stayed one night as were were just passing through but i would be happy to stay again. The lodge was in a suprisingly location but it was nice and close to shopping complexes and lots of food options. 24hr reception. We had no problems.
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In a nice place. well maintained.
Stayed 3 nights in Sep 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property ranks way higher than most of the hotels we stayed in on our recent overseas trip.
Stayed 1 night in Sep 2025

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it very much
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable rooms and enjoyable breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all extremely friendly and efficient. From the moment I checked in until I checked out, all staff I encountered were happy and obliging. The rooms are very clean and comfortable but I would have liked a bit more lighting as I found the room a bit dark. Apart from that, couldn't fault the property. Will definitely stay again in the future, thoroughly enjoyed my stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was unhappy that they did not transfer a breakfast that I had paid for to the additional day stay. Receptionist very unhelpful.
Stayed 1 night in Jul 2025

6/10 Okay

Martin

Stayed 5 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and staff
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and had some lovely food in the restaurant and a great night's sleep. Great value for the price we paid. Regretted not going for the breakfast buffet for $25
Stayed 1 night in Jul 2025

8/10 Good

Marisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All around a lovely place, but there's a few things you can improve. We arrive at the hotel after 9pm from a conference and couldn't order room service, since the restaurant close early, maybe something you should consider. Also was not lights around the property at the entrance to our room and we are on our seventies and wasn't that save for us, and due to my mobility was closer for us to go through the back as it was few steps to the room, but we love the place and planning to go back, will be good to see improvements on our return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Farris, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice country club feel and a high quality breakfast that you pay for.
Stayed 3 nights in Feb 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable with specious rooms. Breakfast was delicious and plenty of parking
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely stay. Friendly helpful staff, lovely linen, comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Disappointed

Thermostat not working in room, no breakfast menu in room to order overnight, 2 single beds pushed together rather than king mattress. Room service dinner was delicious.
Stayed 1 night in May 2025