"The service was really good, staff were really helpful and great at problem solving to make sure our stay was stress free e " More
All 139 rooms feature iPod docks, WiFi, and wired Internet. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Satellite TV, coffee/tea makers, and free newspapers are also available.
The restaurant, Caucus Restaurant, is open for breakfast, lunch, and dinner. Caucus Bar is the hotel's own bar, serving drinks along with light fare. Conference space, a meeting room, and a business center are among the business amenities offered. Other amenities include a fitness center and WiFi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.
Within a 15-minute walk of this 4.5-star Wellington hotel, attractions include Te Papa (Museum of New Zealand) and TSB Bank Arena.
30 Dec. 2020 by Puneeth Talari
Thank you for your score. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.
22 Dec. 2020 by Puneeth Talari
We very much appreciate your comments regarding your stay at the Novotel Wellington. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
25 Nov. 2020 by Peter Johnson
Hello, Thank you for taking the time to review your stay with us. We hope you will come and visit us again soon! Peter Johnson Front Office Manager
28 Oct. 2020 by Peter Johnson
Hello LeenaPal, Thanks for taking the time to review your stay! We hope you will choose us again in the future! Peter Johnson Front Office Manager
28 Oct. 2020 by Peter Johnson
Hello Aaron, Thanks for taking the time to give us feedback. I will pass your kind words on to the staff. We hope you will choose us again in the future! Peter Johnson Front Office Manager
19 Oct. 2020 by Peter Johnson
Hello, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Peter Johnson Front Office Manager
14 Oct. 2020 by Peter Johnson
Hello NG, Thank you for taking the time to review your stay at Novotel Wellington. I regret that you had a negative experience while staying with us. We do strive to provide all of our guests with the best service possible and apologize if we fell short during your time with us. We hope you will give us another opportunity to improve upon your previous stay. Peter Johnson Front Office Manager
13 Oct. 2020 by Peter Johnson
Hello, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Peter Johnson Front Office Manager
30 Sep. 2020 by Peter Johnson
Hello Chris, Thank you for your feedback regarding your stay with us! We are glad you enjoyed your time and hope you will choose us again the next time you find yourself in Wellington. Peter Johnson Front Office Manager
17 Sep. 2020 by Peter Johnson
Hello Katrina, Thank you for taking the time to review your stay with us. I am glad that you found our staff and your stay. We hope you choose to stay with us again in the future. Peter Johnson Front Office Manager
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The luxury Novotel Wellington also features a fitness center, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Wellington hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Novotel Wellington offers 139 accommodations with iPod docking stations and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wellington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Caucus Restaurant - This restaurant serves breakfast, lunch, and dinner.
Caucus Bar - This bar serves light fare only. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This Hotel property is rated 4 star plus.