4.5 out of 5

"Really good. More feedback than a complaint. The shower pressure could be better, and $32pp is a bit expensive for breakfast. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in the heart of Wellington awaits you at Novotel Wellington. Within steps you'll find popular attractions like Wellington Cable Car (Lambton Quay Station) and Wellington Central Business District. Highlights at this hotel include a restaurant and in-room LCD TVs.

You can enjoy iPod docks, WiFi and wired Internet, featured in all 139 rooms. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Additionally, satellite TV, coffee/tea makers and free newspapers are available.

The restaurant, Caucus Restaurant, is open for breakfast, lunch and dinner. Caucus Bar is the hotel's own bar, serving drinks along with light fare. Business amenities include conference space and a meeting room. Additionally, you'll find a fitness centre and WiFi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4.5-star Wellington hotel include Beehive and Old Government Buildings.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$134* Per night/room 20 Sep. - 21 Sep.

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Wellington ratings based on 881 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Wellington

Everyone (429) Couples (254) Business (1) Family (189)
5 out of 5
Service was great. Access to both ends of property was helpful.

Posted by on 27 Aug. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

3 out of 5

Posted by on 25 Aug. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

4 out of 5

Posted by on 19 Aug. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

5 out of 5
The staff were excellent, happy to help out with my little one. The room was wonderful and clean. Breakfast was excellent and lovely, lots to choose from which was great. Definitely will come back again.

Posted by on 15 Aug. 2019

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4 out of 5
Location was good and 24hr check in helpful too. Room was well laid out and comfy.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

5 out of 5
The staff we encountered all had a good sense of humor and were all very helpful and customer focused.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

5 out of 5
Great central location, very clean and today, food in restaurant was lovely.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

3 out of 5
Hair in bathroom Main light didn’t work Two of the milk were outdated Pretty disappointed with room and In room facilities for the price

Posted by on 18 Jul. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

I am sorry to hear that your stay was not up to standard. I hope you will provide us with the opportunity to better serve you in the future. Regards, Mitchell Sherman Assistant Manager Novotel Wellington

4 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

4 out of 5
Great location , staff friendly and helpful , hotel interior a bit dated

Posted by on 13 Jul. 2019

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Comment from Hotel Management

11 Sep. 2019 by Mitchell Sherman

Thank you so much for your feedback! We are glad you had a great stay with us, and look forward to welcoming you back in the near future. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The luxury Novotel Wellington also features a fitness centre, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Wellington hotel is smoke free.

  • 139 guestrooms or units
  • 30 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (8.3 km / 5.1 mi)
  • Train station: Wellington Station (1.1 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Novotel Wellington offers 139 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Wellington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Caucus Restaurant – This restaurant serves breakfast, lunch and dinner.

Caucus Bar – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32.00 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 10.00 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 25.00 per night (in/out privileges)
  • Valet parking fee: NZD 35.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Wellington
  • Novotel Wellington
  • Wellington Novotel
  • Novotel Wellington Hotel Wellington
  • Novotel Wellington Hotel
  • Accor Wellington
  • Novotel Wellington Hotel
  • Novotel Wellington Wellington
  • Novotel Wellington Hotel Wellington

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Wellington-Hotels-Novotel-Wellington.h871542-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.