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"My wife stood on broken glass inside unit when we arrived " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

At Ascot Epsom Motel you'll be 2 km (1.2 mi) from ASB Showgrounds and 2.3 km (1.4 mi) from Mt. Eden. Highlights at this motel include free self parking, and in-room kitchens and balconies.

All 21 rooms feature TVs, coffee/tea makers, and hair dryers. Kitchens come equipped with refrigerators and microwaves, and room service is also available. Additionally, phones, desks, and free toiletries are available.

This business-friendly motel offers a garden, multilingual staff, and luggage storage. Additionally, you'll find laundry facilities and a reception hall. Continental breakfast is available daily between 8:00 AM and noon.

You'll be 2.7 km (1.7 mi) from Auckland War Memorial Museum and 4.1 km (2.5 mi) from University of Auckland with a stay at this 3-star Epsom motel.

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio with Spa Pool

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ascot Epsom Motel ratings based on 196 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ascot Epsom Motel

Everyone (113) Couples (45) Business (1) Family (37)
3 out of 5
My wife stood on broken glass inside unit when we arrived

Posted by on 17 Mar. 2020

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2 out of 5
The location was fine, just up the road from Newmarket, but the condition of the room was very disappointing, damaged walls and shower floor and walls rotten.

Posted by on 27 Feb. 2020

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4 out of 5
Great location, helpful staff. Room had everything we needed. Was very dated though, and could have used a few repairs

Posted by on 22 Feb. 2020

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3 out of 5

Posted by on 2 Feb. 2020

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1 out of 5
We paid extra for a spa unit and were hugely disappointed upon arrival. The unit was run down and dirty, linen was old and smelly, the blankets were old mink blankets and we did not sleep well. The spa pool was luke warm and needed extra water to fill it up so hotel manager used a hose with hot water to fill it up. Website says rooms have Sky but they only had 3 channels and wifi was limited. Hotel manager was not helpful at all, if I weren't so tired I would have left and sought a refund!!!

Posted by on 28 Jan. 2020

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4 out of 5
Nice, clean place, convenient locale for us. You get what you pay for. Ousekeeping hit and miss, sometimes not enough towels, bed made by pulling blankets up.

Posted by on 21 Jan. 2020

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3 out of 5
Handy to town and cheap but the beds weren't very comfortable

Posted by , from Dargaville northland on 6 Jan. 2020

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4 out of 5
Great Location…Plenty of parking space! Very spacious…

Posted by on 29 Dec. 2019

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3 out of 5
Biggest problem was the amount of maintenance work that appeared half done in the room. But then, I took the cheapest option and got what I paid for. Also no soap in the bathroom.

Posted by on 21 Dec. 2019

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4 out of 5

Posted by on 12 Dec. 2019

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Property Features

As a guest of Ascot Epsom Motel, you'll find multilingual staff, a garden, and laundry facilities. The front desk is open around the clock. Free self parking is available. This 3-star Auckland motel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Parking

Free self parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (16.7 km / 10.4 mi)
  • Train station: Auckland Remuera Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Ascot Epsom Motel offers 21 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3-star motel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchen
  • Private balcony
  • In-room dining
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to noon.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12 per person (approximately)
  • Crib (infant bed) fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascot Epsom
  • Ascot Epsom Auckland
  • Ascot Epsom Motel
  • Ascot Epsom Motel Auckland
  • Ascot Motel Epsom
  • Epsom Ascot
  • Ascot Epsom Motel Motel
  • Ascot Epsom Motel Auckland
  • Ascot Epsom Motel Motel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.