3.8 out of 5

"Paid $88 for a queen room and was upgraded for free to a king. Lovely staff and great location " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

Ascotia off Queen puts you in the heart of Auckland, steps from Queen Street Shopping District and within a 10-minute stroll of Auckland Town Hall. Highlights at this hotel include a restaurant, a 24-hour fitness centre and a bar/lounge.

Plasma TVs with cable channels are featured in all 82 rooms, and you can enjoy free WiFi, iPod docks and coffee/tea makers. Fridges and room service make in-room dining convenient. Safes, hairdryers and phones are also available.

The café, Tropicana Bar and Cafe, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Added amenities include free WiFi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 3.5-star Newton hotel, attractions include Sky Tower and Aotea Centre.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$75* Per night/room 22 Sep. - 23 Sep.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ascotia off Queen ratings based on 757 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ascotia off Queen

Everyone (477) Couples (220) Business (8) Students (3) Family (44) Other (2)
1 out of 5
Friendly staff. Horrible room, very unclean and crowded, no toilet roll holder, very noisy, smelt like hospital disinfectant.

Posted by on 17 Sep. 2019

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4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Emily

Dear Lorelle, Greetings from Ascotia Off Queen Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience. Warm regards, Emily Cruz

4 out of 5
The room was nice and clean. It was very small but adequate for a one night stay

Posted by on 14 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a good stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Thank you. Kind regards, Ethel Mandocdoc Front Office Manager

4 out of 5
Better than I excepted, more modern and clean and modern bathroom

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Front Office

Dear Valued Guest, It is great to hear that you had a first class stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Kind regards, Ethel Mandocdoc

3 out of 5
Friendly staff Rooms were cleaned daily Rooms were quiet small but cost per night was great considering location Additional cost for parking was pretty expensive

Posted by on 4 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Duty Manager

Dear Valued Guest, Thank you for your positive feedback. It is great to know that our friensdly and efficient staff was able to make your stay better. Parking in the CBD area is all paid and we are happy to say that we are one of the few hotels who charge less ($25) than the others for overnight parking. We hope you choose us again for your next stay.

4 out of 5
It is nice for the price you pay, very clean. Few things were a bit annoying : - On the double room bed we had 2 single mattresses together and very thin pillows - The TV was not tuned and was impossible to watch - The toilet paper holder in the toilet was broken, which means that you always have to turn around to grab it from the back of the toilet. - Also it seemed that cleaners and maintenance people were around all the time, which yes, means that the hotel is clean, but it was pretty much impossible to catch an elevator without it being cleaned or used to transport paint buckets etc.... On the positive, the staff is polite, the gym is larger than average, but does not have lighter weights for women only 8kg and up, but has 2 tread mills, a bike and a rowing machine. The room was clean and tidy, I would prefer a larger rubbish bin or an additional one and sweetner as an option in the tea box

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Duty Manager

Dear Valued Guest. Thank you for your valuable time giving us positive feedback to review your stay. It's great to know that our friendly and efficient staff was able to assist you during your stay. We appreciate with your opinion for us to improve which has been addressed to our management team. Thank you again for your feedback and we look forward to have you staying with us in the near future.

4 out of 5
The property was well situated, the room clean and it was cheap - just what I needed for a quick trip to Auckland.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

7 Sep. 2019 by Duty Manager

Dear Valued Guest, Thank you for your stay with us. It is good to know that you were able to enjoy all that we have yo offer. We hope you choose us again next time you are in Auckland.

4 out of 5
Liked - location & cleanliness. Nothing to really dislike.

Posted by on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon. Thank you. Kind regards, Ethel Mandocdoc Front Office Manager

5 out of 5
Great location. Very friendly and helpful staff. Nice rooms

Posted by on 21 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Front Office Manager

Dear Valued guest, It is great to hear that you had a first class stay with us. Thank you for taking the time to review our hotel! We hope you will come back and visit us soon. Thank you. Kind regards, Ethel Mandocdoc Front Office Manager

5 out of 5
Great quiet hotel and good value. 24 hrs front desk. Clean and affordable

Posted by on 4 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Duty Manager

Dear Valued Guest, Thank you for staying with us. It is great to know that you were able to enjoy your stay in our clean rooms and was able to take advantage of our affordable rates and 24 hour front desk. We hope you choose us again for your next stay.

About the Ascotia off Queen

Location 3 Scotia Place, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Ascotia off Queen. Parking is available for a fee. This 3.5-star Auckland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (26.2 km / 16.3 mi)
  • Train station: Auckland Mt Eden Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ascotia off Queen offers 82 forms of air-conditioned accommodation with iPod docking stations and a safe. Plasma televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • iPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Tropicana Bar and Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 18.00 per person (approximately)
  • Self-parking fee: NZD 25 per night
  • Late check-out fee: NZD 65 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascotia
  • Ascotia off Queen
  • Ascotia off Queen Auckland
  • Ascotia off Queen Hotel
  • Ascotia off Queen Hotel Auckland
  • Ascotia Off Queen Auckland, New Zealand
  • Ascotia off Queen Hotel
  • Ascotia off Queen Auckland
  • Ascotia off Queen Hotel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/Auckland-Hotels-Ascotia-off-Queen.h890205-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.