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Ascotia off Queen

3.0 star property

Photo gallery for Ascotia off Queen

Superior Room
View from room
Daily continental breakfast (NZD 20 per person)
Bar (on property)
Twin Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar
The current price is NZ$94
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.6 out of 10
Good
(65 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

7.6 out of 10
Good
(17 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5

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Exterior

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About the area

Auckland

Ascotia off Queen places you in the centre of Auckland, within just a 15-minute stroll of popular places like University of Auckland and SkyCity Casino. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Auckland Central Business District hotel include Sky Tower and Auckland Ferry Terminal.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • Karangahape Road - 2 min walk - 0.2 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Town Hall - 5 min walk - 0.5 km
  • Sky Tower - 11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Bestie Cafe - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬4 min walk
  • ‪Masako Sushi & Sake Bar - ‬3 min walk
  • ‪Pici - ‬4 min walk
  • ‪Joong Wha Ru - ‬2 min walk

About this property

Ascotia off Queen

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 9 levels
  • Built in 1996
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ascotia off Queen offers 82 accommodations with complimentary bottles of water and a hairdryer. 32-inch plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Kiwi International Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 10 for children
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Frequently asked questions

What is the cancellation policy at Ascotia off Queen?

Ascotia off Queen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascotia off Queen?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Ascotia off Queen on 13 Apr 2026 start from NZ$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ascotia off Queen?

Yep, Ascotia off Queen has a secured self car park for NZD 35 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Ascotia off Queen?

The closest beach to Ascotia off Queen is Takapuna Beach (7.7 km).

What makes Ascotia off Queen a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ascotia off Queen.

Does Ascotia off Queen serve breakfast?

Yep, continental breakfast is served daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Ascotia off Queen?

No, Ascotia off Queen does not offer an airport shuttle service.

Is there a bar or restaurant at Ascotia off Queen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ascotia off Queen?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Ascotia off Queen?

No, only service animals are allowed.

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 1003 reviews
Rating 8 - Good. 356 out of 1003 reviews
Rating 6 - Okay. 182 out of 1003 reviews
Rating 4 - Poor. 119 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Coleen

Stayed 1 night in Feb 2026

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy, I sent a complaint to head office, haven’t heard anything. My mattress was disgusting, stains, lumpy and holes. All they did was turn it over. The pillow was stained. Disgusting place….was ashamed for NZ
Stayed 7 nights in Nov 2025

6/10 Okay

Ben

not clean enough
Stayed 6 nights in Dec 2025

8/10 Good

Kam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room and premises were very clean, location was great easy to get places in CBD and to hospital.
Stayed 5 nights in Dec 2025

2/10 Terrible

Tahfiz

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Aircon not functioning well, given a fan, but not enough on a hot auckland day. Barely had any sleep. No ventilation in bathroom, no window, no fan out. Dont even have a tissue roll holder.
Stayed 1 night in Dec 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Appala Naidu

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service
The place is in a quiet and peaceful area, with food options, marts, bus stops, and stores all within walking distance. Although the room thermostat wasn’t working, fans and heaters were provided in each room. Overall, it’s a good, budget-friendly place to stay.
Stayed 5 nights in Dec 2025

2/10 Terrible

Parminder

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room AC not working and also curtains not a properly closed
Stayed 1 night in Dec 2025

8/10 Good

Ashlee

Liked: Cleanliness
.
Stayed 1 night in Dec 2025

8/10 Good

Kiet

Liked: Cleanliness
Good
Stayed 2 nights in Dec 2025

6/10 Okay

Shawn

Stayed 1 night in Nov 2025

8/10 Good

Meafou

No
Stayed 1 night in Dec 2025

10/10 Excellent

steven

Stayed 3 nights in Dec 2025

4/10 Poor

TIMM

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
dirty room ,coffee facility was a joke ,air cones apparently all of them not working ?
Stayed 3 nights in Dec 2025

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

4/10 Poor

Fenya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My flight had gotten canceled and i needed a last minute place to stay, thankfully they had a room available for a very cheap price, i was traveling alone but all they had was a king sized so i booked it, the "king" was just 2 twin beds pushed together. The bathroom seemed fine but the toilet paper holder was broken and fell right off the wall. My door was also semi broken and required extra effort to close and lock. Overall it was a good experinece but if youre looking for good quality for a cheap price, this may not be the place for you.
Stayed 1 night in Nov 2025

4/10 Poor

Michael

Stayed 3 nights in Nov 2025

4/10 Poor

Benjamin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was great and the room was clean & tidy. The Queen room I was given was a tiny, very tight, and claustrophobic space which looked nothing like the adverts on Expedia. After showing to reception I was offered a slightly larger room, which at least had a chair and desk, enabling me to work. The avert also shows a small gym which I was advised doesn't exist. The bed was super soft and uncomfortable. The elevators are in need of maintenance.
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness
Room was clean but tired. The guy on front desk was exceptional he worked the 3pm -11pm shift I didn’t catch his name.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give Ascotia off Queen a 0.1 star rating, I would. Very disappointing. Even if you pay $140 per night for a hotel room you don't expect the shower to be mouldy (shower-head was awful), the fridge to be iced up and leaking with the chipboard shelf barely holding it up, not one light bulb working in the whole room except for the lamp, the room quite dirty and under the bed horrendous, two single beds pushed together posing as a "Queen bed" which had a very noticeable annoying ridge in the middle, and only a sheet separating you from the people who stayed before you...no mattress protectors which should be changed with sheets. A tech item of some value I accidently left behind, realized, and went back for 2hr after checking out was no longer in the room, nor anywhere to be found, and no lost property either, so add dishonest staff to the list! Do not stay here.
Stayed 2 nights in Nov 2025

6/10 Okay

Stephen

Disliked: Amenities, property conditions & facilities
Arriving the lobby was reeking of curry smell. The allegedly friendly man at the desk gave me the word room in the house, I found out after I left the very unkempt, dirty elevator. In the room no closet no hangers couldn’t keep open the bathroom door. The bathroom was clean the towels were clean and the sheets were clean but o spent a long time with my stack of wet wipes to clean all else. The room was very cold, I still have a cold from it, and couldn’t control the aircon. Over all it was not a pleasant stay. Oh yes and I was also told that I opted on Expedia for a lowest grade room ….i don’t think I was offered a choice.
Stayed 2 nights in Nov 2025

6/10 Okay

Erika

Travelled with family
Disliked: Cleanliness
Room was not great. There is always room for improvement and to take note of - shower and water pressure was not great. Even after using the toilet it took a bit of time for water to refill in order to flush. Also the bed - inner duvet had blood stains on it so I had to remove that in order to sleep. The kettle is definitely a safety hazard did not stop boiling.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tomika

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, reception staff extremely polite and helpful, thank you for a great stay.
Stayed 1 night in Nov 2025

6/10 Okay

Norie

Travelled with partner
.
Stayed 2 nights in Nov 2025