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4.3 out of 5

"Great cleaning staff, always helpful and smiling. Friendly service " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

Epsom Motel puts you in the center of Auckland, 0.6 km (0.4 mi) from ASB Showgrounds and 4.9 km (3 mi) from Eden Park. Highlights at this motel include free in-room WiFi.

Flat-screen TVs with satellite channels are featured in all 23 rooms, and you can enjoy coffee/tea makers, hair dryers, and irons/ironing boards. In-room dining is easy with amenities like refrigerators, microwaves, and room service.

This smoke-free motel offers free WiFi in public areas, a garden, and tour/ticket assistance. Plus you'll find laundry facilities and luggage storage. On weekday mornings continental breakfast is served between 7:30 AM and 9 AM. There's also the convenience of free self parking.

This 3-star Epsom motel is 3.3 km (2.1 mi) from Mt. Eden and 4.6 km (2.8 mi) from Auckland War Memorial Museum.

Upstairs Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Courtyard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Epsom Motel ratings based on 100 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Epsom Motel

Everyone (45) Couples (25) Family (19)
5 out of 5
Great cleaning staff, always helpful and smiling. Friendly service

Posted by on 25 Feb. 2020

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1 out of 5
We got charged the full price even though we didn't stay. Very mean.

Posted by on 23 Feb. 2020

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5 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Palkin

Thank you for your stay with us. We do take all the reviews very seriously and will make every effort possible to ensure you have comfortable stay with us next time.

4 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Palkin

Thank you for your stay with us. We do take all the reviews very seriously and will make every effort possible to ensure you have comfortable stay with us next time.

5 out of 5
Excellent and friendly staff, room was much bigger than expected and enjoyed our stay.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Palkin

Thank you for your stay with us. We do take all the reviews very seriously and will make every effort possible to ensure you have comfortable stay with us next time.

4 out of 5
For us attending the races at Ellerslie the property is very well located and hand to restaurants. Staff,check in and car parking all very good.We had room 17 which has a small outside area.The room was very clean,the bed comfortable and a good shower.All in all a very good place to stay,

Posted by on 1 Dec. 2019

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Comment from Hotel Management

1 Dec. 2019 by Palkin

Thank you for your stay with us. We do take all the reviews very seriously and will make every effort possible to ensure you have comfortable stay with us next time.

5 out of 5
Location is wonderful, beds were comfy and shower was fantastic .

Posted by on 24 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Palkin

Thank you for your stay with us. We do take all the reviews very seriously and will make every effort possible to ensure you have comfortable stay with us next time.

5 out of 5
Some of the other guests were noisy late at night despite it being in the motel info that there was to be no noise after nine

Posted by on 17 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Palkin

Thank you for your stay with us. We do take all the reviews very seriously and will make every effort possible to ensure you have comfortable stay with us next time.

4 out of 5
we couldnt hear traffic. we could hear other motel users outside our room

Posted by on 2 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Palkin

Thanks for staying with us. Much appreciated your review

4 out of 5
Receptionist was so accommodating in every way. Only thing we did not like was the tiny kitchenette opposite wardrobe but everything was there that we needed. Definitely staff again.

Posted by on 3 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Palkin

Thank you for your stay with us. We do take all the reviews very seriously and will make every effort possible to ensure you have comfortable stay with us next time.

Property Features

As a guest of Epsom Motel, you'll find tour/ticket assistance, a garden, and laundry facilities. WiFi is free in public spaces. Free self parking is available. This 3-star Auckland motel is smoke free.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Auckland Remuera Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Epsom Motel offers 23 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Auckland motel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM and 9 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 8.00 and NZD 15.00 for adults, NZD 8.00 and NZD 15.00 for children (approximately)
  • Crib (infant bed) fee: NZD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Epsom Motel Auckland
  • Epsom Motel
  • Epsom Auckland
  • Epsom Motel Motel
  • Epsom Motel Auckland
  • Epsom Motel Motel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.