HIT Hostel

2.0 star property
Hostel in Auckland, steps from Queen Street Shopping District

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About the area

Auckland

HIT Hostel puts you in the heart of Auckland, steps from Queen Street Shopping District and within a 10-minute stroll of University of Auckland. Highlights at this hostel include free in-room WiFi. .This hostel offers free WiFi in public areas, concierge services and a library. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. .Attractions within a 20-minute walk of this Auckland Central Business District hostel include SkyCity Casino and Sky Tower.
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What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 13 min walk - 1.1 km
  • SkyCity Casino - 13 min walk - 1.1 km
  • Auckland Ferry Terminal - 4 min drive - 1.9 km

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Grafton Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬1 min walk
  • ‪Chadam - ‬2 min walk
  • ‪The Eagle Bar - ‬2 min walk
  • ‪Little Turkish Cafe - ‬1 min walk
  • ‪Bestie Cafe - ‬1 min walk

About this property

HIT Hostel

Hostel in Auckland, steps from Queen Street Shopping District
As a guest of HIT Hostel, you'll find a library, a terrace, and barbecue grills. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at HIT Hostel. A complete renovation of HIT Hostel was completed in June 2021.

Smoking is allowed in designated areas at this Auckland hostel.

  • 10 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
HIT Hostel offers 10 accommodations with rice cookers and shared/communal kitchens. Guests can make use of the in-room full-sized fridge/freezers and microwaves.

Bathrooms include a shower. This Auckland hostel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Hindi, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas
  • Renovated entire property - June 2021

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

HIT Hostel Auckland
HIT Hostel Hostel/Backpacker accommodation
HIT Hostel Hostel/Backpacker accommodation Auckland

Frequently asked questions

What is the cancellation policy at HIT Hostel?

HIT Hostel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to HIT Hostel?

The closest beach to HIT Hostel is Takapuna Beach (7.8 km).

Is there a free airport shuttle available at HIT Hostel?

No, HIT Hostel does not offer an airport shuttle service.

What time are check-in & check-out at HIT Hostel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at HIT Hostel?

No, pets are not allowed.

HIT Hostel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 5 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Hare

Liked: Staff & service
The service and attendant was helpful and respectful. Showed me around and the use of facilities. Wifi connection was good and the people there were friendly. My room was smelly. It was a mixture of damp and used food
Stayed 1 night in Oct 2024

4/10 Poor

Hine

Disliked: Cleanliness, property conditions & facilities
I did’nt like the fact that another guest used the entrance of the room I stayed in as a place he felt comfortable to urinate down wall onto carpet. Unacceptable.
Stayed 2 nights in Jul 2024

4/10 Poor

Facundo

Bad
Stayed 4 nights in Jul 2024

8/10 Good

MARK ANTHONY

Stayed 6 nights in May 2024

6/10 Okay

Akane

Disliked: Amenities, property conditions & facilities
Location is convenient, bus stop just in front of the door and a supermarket across the street. Being underground of a night club, no windows in the room and noisy till midnight (especially on weekend). Could be dangerous in the perspective of emergency exits in case of fire.
Stayed 2 nights in May 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities
As an old guy, HiT was quite satisfactory. There are music venues close by, noise was an issue one night. The common areas could do with a spruce up ..
Stayed 3 nights in May 2024

8/10 Good

KONRAD

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok except bunk beds. If you sleep upper bed than you can experience problems- whole bed is shaking. I saw someone felt down while stepping down. It deserved for maintenance work or exchange. The rest was good. Perfect location. Nice staff.
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 14 nights in Apr 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

david

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were amazing. Good location. No house keeping of rooms. Other visitors were noisy and inconsiderate.
Stayed 5 nights in Mar 2024

2/10 Terrible

Berker

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hostel ever! Room have no window and no aircon. You may die of suffocation!

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal hostel.

Friendly staff. Relatively clean. Guests are mostly tourists.
Stayed 1 night in Feb 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2023

6/10 Okay

Taya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Dhruman

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff is very helpful and friendly, and the rooms, being in a basement with no windows, are very dark and quiet and good to sleep in. Accommodation is very bare basic, as it’s a small hostel, and the vibe is definitely not social or party hostel but more like “it’s a place to eat and sleep.” The cleanliness was good too. Overall happy with my stay.
Stayed 7 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money. the neon lighting in the room was a funny , interesting novelty.
Stayed 1 night in Aug 2021

4/10 Poor

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the noise from the very busy K Road the stay was fabulous.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
The cost is ok for what it was. We only stayed overnight between bus transfers. The tv didnt work. The guy was ok. He did apologise but offered no other option considering we had 3 kids. It took ages for anyone to answer the door. So we were stuck out on krd with no idea how to get into the hostel. The room was ridiculously hot. Theres no air con. The blankets were stained so i recommend you take your own blankets. We pretty much got no sleep as the walls are really thin and there was heaps of people coming and going all night. You literally hear everything. Wouldnt recommend a long stay. But it served its purpose for us.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud Music music over night

ここは今までに泊まったホステルの中で最悪でした。 ドミトリーに泊まりましたが、地下で部屋に窓はありません。古いパイプベッドで、きしむし揺れもひどいです。マットレスはヘタっていて、枕もスカスカです。 最悪だったのは同じビルにナイトクラブがあるため大音量・重低音のダンスミュージックや客の叫び声が、夜中じゅう響きます。また隣のビルはライブハウスがあり、週末は早朝まで賑やかです。耳栓をしても振動を感じますし、眠ることはできません。ノイズキャンセラーのイヤフォンをつけて寝るとマシかもしれませんが。。。 共有スペースは比較的清潔に保たれていましたし、スタッフの対応はよかったし、バス停の前で利便性もよかっただけに、残念な経験となりました。
Stayed 1 night in Jun 2024

10/10 Excellent

REO, OSAKASIHIRANOKU

Stayed 10 nights in May 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen wifi en todo el hostel, muy limpio, vi a el staff limpiarlo todas las mañana, camas muy comodas, buena seguridad, locacion en el centro de la ciudad.