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3.7 out of 5

"While the property was in a great position close to the CBD and across the road from a great public transport hub, the cleanliness of the property nee ... " More

By a verified traveller on Tue 02 Jan 2024

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Hotel Description

At Abbey on Roma Hotel & Apartments you'll be within just a 10-minute stroll of popular attractions like Roma Street Parkland and Queen Street Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Enjoy the sauna and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also the convenience of self parking.

Within a 15-minute walk of this 3-star Brisbane Central Business District hotel, attractions include Suncorp Stadium and Treasury Casino.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$169* Per night/room 15 Apr. - 16 Apr.

Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Abbey on Roma Hotel & Apartments ratings based on 384 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Abbey on Roma Hotel & Apartments

Everyone (267) Couples (75) Business (3) Students (1) Family (33)
1 out of 5
Too old. Dirty. Needs replacing.

Posted by on 27 Mar. 2024

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2 out of 5
There were dirt sheets on the floor in our bedroom cupboard. Pillows smelt like sweat. No spare blanket for us to use. Floor look like it hadn't been clean, as we fiund rubbish under the kitchen cupboard.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Reception

Thank you for your review and we look forward to seeing you next time!

1 out of 5

Posted by on 8 Mar. 2024

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1 out of 5

Posted by on 28 Feb. 2024

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Comment from Hotel Management

24 Mar. 2024 by Reception

Thank you for your review and we look forward to seeing you next time!

4 out of 5
Close to transport

Posted by on 19 Feb. 2024

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Comment from Hotel Management

24 Mar. 2024 by Reception

Thank you for your review and we look forward to seeing you next time!

5 out of 5
While the property was in a great position close to the CBD and across the road from a great public transport hub, the cleanliness of the property needs to improve. There was dust and hair in the wardrobes and behind the bed needed a good vacuum as did the extractor fan in the bathroom. The washing machine was brilliant but also needed to be checked for excess powder residue. The provision of washing liquid could do with being a bit more than just one packet, and a clean tea towel would have been great. Otherwise we had a great stay.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

5 Jan. 2024 by reception

Thank you for your review and we look forward to seeing you next time!

3 out of 5
Hotel staff are rude.

Posted by on 15 Dec. 2023

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Comment from Hotel Management

5 Jan. 2024 by reception

Thank you for your review and we look forward to seeing you next time!

4 out of 5

Posted by on 7 Dec. 2023

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Comment from Hotel Management

5 Jan. 2024 by reception

Thank you for your review and we look forward to seeing you next time!

5 out of 5

Posted by on 15 Nov. 2023

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Comment from Hotel Management

5 Jan. 2024 by reception

Thank you for your review and we look forward to seeing you next time!

4 out of 5
From above the awning over the cafe below was covered in cigarette butts and other rubbish.

Posted by on 2 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by reception

Thank you for your review, we look forward to seeing you again!

About the Abbey on Roma Hotel & Apartments

Location 160 Roma Street, Brisbane, QLD 4000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Abbey on Roma Hotel & Apartments offers its guests an outdoor pool and a sauna. A terrace, tour/ticket assistance, and multilingual staff are also featured at Abbey on Roma Hotel & Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Brisbane hotel is smoke free.

  • 45 guestrooms or units
  • 16 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Roma Street Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Abbey on Roma Hotel & Apartments offers 45 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. These individually furnished accommodations include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

  • In-room kitchen
  • Private balcony
  • Separate bedroom
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

Abbey on Roma Hotel & Apartments has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 4:00 PM
  • Saturday - Sunday: 9:00 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM-6 PM on Sundays and 9 AM-5 PM on Public Holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 4:00 PM
  • Saturday - Sunday: 9:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cribs (infant beds) are available for AUD 20 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night
  • Early check-in fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 4.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abbey Apartments Brisbane
  • Abbey Brisbane
  • Abbey Roma Hotel Apartments Brisbane
  • Abbey Roma Hotel Apartments
  • Abbey Roma Brisbane
  • Abbey Roma
  • Abbey On Roma & Apartments
  • Abbey on Roma Hotel Apartments
  • Abbey on Roma Hotel & Apartments Hotel
  • Abbey on Roma Hotel & Apartments Brisbane
  • Abbey on Roma Hotel & Apartments Hotel Brisbane

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.