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4.3 out of 5
Excellent!
See all 302 wotif Reviews

"Lisa the manager was amazing she made our stay extra special. Our room was lovely thanks to Lisa for the upgrade. I recommend staying here. " More

By a verified traveller on Fri 29 Mar 2024

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Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$174* Per night/room 28 Apr. - 29 Apr.

Executive Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Emerald Hotel ratings based on 302 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emerald Hotel

Everyone (141) Couples (89) Family (63)
3 out of 5

Posted by on 22 Apr. 2024

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5 out of 5
Lisa the manager was amazing she made our stay extra special. Our room was lovely thanks to Lisa for the upgrade. I recommend staying here.

Posted by on 29 Mar. 2024

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4 out of 5
We had a good size room overlooking the river. This was a good spot handy to the main Street.

Posted by on 4 Mar. 2024

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4 out of 5
windows did not shut completely, rubber seal need to be replaced, hence noise from air con units outside, other wise no complaints would stay there again. room No 8255.

Posted by on 18 Feb. 2024

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3 out of 5
Room big, noisy (traffic) and bed OK. Check in was a bit of a shambles. While sleeping late afternoon/early evening someone turned up in the room. Turns out they had just checked in and had been given my room.

Posted by on 24 Mar. 2023

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2 out of 5
We had no room key as the machine was broken. Had to use staff master to get into car park and room. Staff were fantastic and helpful. But had to follow us around to let in. We had a key and then the next morning after leaving, room was cleaned and then on our return did not work again! so had staff to let us in, not there fault but felt like prisoners in the hotel and inconvenience to them. Put a real dampner on our trip away and felt we should have received compensation!!!

Posted by on 8 Feb. 2023

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3 out of 5

Posted by on 30 Dec. 2022

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3 out of 5
Staff were helpful, property is tired, some anti-social behaviour of some people loitering on the street outside made it feel a little unsafe

Posted by on 1 Dec. 2022

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4 out of 5
The pool looked a bit shabby. The fire alarm went off, we left and phoned leaving a message asking the hotel to call when we were able to return to our rooms but they never called us. Wasn’t impressed with their handling of the fire alarm whatsoever

Posted by on 22 Feb. 2022

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3 out of 5
We can walk everywhere especially in the seashore as the property is very central..the only thing we don't like is we have no wi fi access

Posted by on 5 Jan. 2022

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.