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"Excellent service. Comfortable bed and warm shower. Quiet room. Good night's sleep. " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

Hotel Sophia puts you in the heart of Melbourne, within just a 10-minute stroll of popular attractions like Melbourne Central and Collins Street. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, The Golden Age, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:00 AM.

Within a 15-minute walk of this 4-star Melbourne Central Business District hotel, attractions include Queen Victoria Market and Marvel Stadium.

Economy Double - Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$143* Per night/room 2 Apr. - 3 Apr.

Standard Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Sophia ratings based on 317 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Sophia

Everyone (251) Couples (19) Students (4) Family (20) Other (2)
5 out of 5
Excellent service. Comfortable bed and warm shower. Quiet room. Good night's sleep.

Posted by on 17 Mar. 2024

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3 out of 5
Payed for a room, that was suppose to have 3 beds, but went to a 1 bed room. Carpet had a stain, looks like a old style hotel, needs update.

Posted by on 28 Jan. 2024

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4 out of 5

Posted by on 22 Jan. 2024

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1 out of 5
Would never recommend. There was used coffee pods in the machine, pools of water in the fridge, the room stunk. Most importantly, our hotel room door wouldn’t close?!!! We were comfortable leaving our valuables unattended in an open room or sleeping there. We were there for 30 mins and checked out. Extremely disappponted in the service we experienced, the receptionist came to check the room and denied the smell first of all, and only apologised for the door being broken. We are still waiting for them to get back to us about a refund. Not happy at all.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by dc

* found no capsules*door checked all ok- not broken* no smell detected in roomguest booked economy room ( shared bathroom) this may have been issue

3 out of 5

Posted by on 7 Jan. 2024

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1 out of 5

Posted by on 3 Jan. 2024

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5 out of 5

Posted by on 8 Dec. 2023

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3 out of 5
.

Posted by on 5 Dec. 2023

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1 out of 5
The manager of the property sent a message via Wotif, stating that because my spouse and I kept our push bikes in the room with us we have breached terms of their hospitality. I assume this is so they can keep the security deposit. The circumstances of our bikes being in the room is that we had already checked in the room and had the bikes with us when the receptionist knocked on the door and informed us no bikes allowed, I explained these bikes were over $10000 and for security it would be appreciated- the receptionist informed us she would get back to us. When I later saw the receptionist she give us the thumbs up, as if to say all is ok! Having reviewed other posts it is apparent the manager will make attempts to trap visitors to ensure security deposits are not returned or delayed. I have never had cause to make a negative remark regarding an accommodation facility until now - Please beware staying here. I do ask Wotif to monitor if my deposit is returned- if not maybe step in.

Posted by on 24 Nov. 2023

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Comment from Hotel Management

24 Nov. 2023 by dimitrios

Our hotel rooms are for human habitation and personal use- not for the storage of equipment including bikes. Our guests also drive motor bikes scooters and other mechanised forms of transport and no guest would reasonably expect to store such equipment in the rooms.The receptionist at no time gave thumbs up.There are footpath bollards wherewith bikes can be chained or facilities at Southern Cross Station.

5 out of 5
A

Posted by on 23 Nov. 2023

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. Hotel Sophia also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 4-star Melbourne hotel is smoke free.

  • 49 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Southern Cross Station (1 km / 0.7 mi)
  • Metro station: Flagstaff Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Sophia offers 49 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.

The Golden Age - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 50.0 per stay.

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-out is available.

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 14 per person
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sophia Hotel Melbourne
  • Sophia Melbourne
  • Hotel Sophia Melbourne
  • Hotel Sophia
  • Hotel Sophia Hotel
  • Hotel Sophia Melbourne
  • Hotel Sophia Hotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.