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3.6 out of 5

"Other than bed being a bit firm all ok staff were very friendly and helpful only had continental breakfast but that was enough for us " More

By a verified traveller on Sat 22 Feb 2020

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Hotel Description

At Lake Rotorua Hotel you'll be within a 30-minute stroll of Rotorua Hospital and Tamaki Maori Village. Highlights at this motel include in-room free WiFi, balconies, and LCD TVs.

Private yards, digital TV, and coffee/tea makers are featured in all 38 rooms. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, safes, hair dryers, and irons/ironing boards are available.

Enjoy the outdoor swimming pool and spa tub. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Rotorua motel include Rotorua Central Mall and Skyline Rotorua.

Standard Twin Double Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$83* Per night/room 4 Jun. - 5 Jun.

Family Suite, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lake Rotorua Hotel ratings based on 212 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lake Rotorua Hotel

Everyone (145) Couples (26) Students (1) Family (42)
2 out of 5
No TV rote, squashed insects on walls,curtains lightshades, stains on walls,no hot shower,hair i toilet and shower,floors not vacuumed,dirt in bedside cabinet,no mattress protector,skirting boards filthy,only two teabags,two little pottles of milk.

Posted by , from Wairarapa on 17 Mar. 2020

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4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by RAJ NARUKA

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by RAJ

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Other than bed being a bit firm all ok staff were very friendly and helpful only had continental breakfast but that was enough for us

Posted by on 22 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by RAJ

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Place was good pools very good nice and quiet area

Posted by on 20 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by RAJ

Thanks for staying with us. We appreciate your feedback!Q

3 out of 5
Loads of road traffic noise in front rooms. Great pool area

Posted by on 19 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by RAJ

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Good room size and facilities. Towels and linen good

Posted by on 27 Jan. 2020

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Comment from Hotel Management

9 Feb. 2020 by RAJ

Thank you for your valuable feedback.

4 out of 5
Sky movies were good. It was good tgat we had a car to be able to get to places from where the accommodation was. We were right by the road so it was a little nousy, a unit at the back would have been less nousy.

Posted by on 18 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by RAJ

Kia Ora Guest, Thank you for taking time to review us online. We are pleased to know about your stay. As few rooms are on main road it can get little noisy sometimes . But at night time it is mostly quite. Thank you.

5 out of 5
Kids loved the pool. Beds were clean and comfortable and the lounge was a lovely surprise. It's an older motel tastefully decorated. Sky TV a bonus too

Posted by on 18 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by RAJ

Kia Ora Guest, Thank you for Taking time to leave your valuable feedback, We are pleased to know that your stay was comfortable. Hope to see you soon.

4 out of 5
My daughter loved the pool . Everything was very neat and t tidy. Very close to shops .

Posted by on 16 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by RAJ

Kia ora Guest, Thank you for your valuable feedback.

About the Lake Rotorua Hotel

Location 131 Lake Road, Rotorua, 3010

Property Features

Lake Rotorua Hotel offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Lake Rotorua Hotel. Self parking is free. This 4-star Rotorua motel is smoke free.

  • 1 building
  • 1 floor
  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (11 km / 6.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Lake Rotorua Hotel offers 38 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels. Housekeeping is provided daily.

  • Private balcony or patio
  • Private outdoor space
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 20 per night.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including gloves, will be available to guests.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 20 per night
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leisure Inn Rotorua
  • Leisure Rotorua
  • Rotorua Inn
  • Rotorua Leisure Inn
  • Lake Rotorua Hotel
  • Lake Rotorua Hotel Motel
  • Lake Rotorua Hotel Rotorua
  • Lake Rotorua Hotel Motel Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.