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Lake Rotorua Hotel

2.5 star property

Photo gallery for Lake Rotorua Hotel

Dining
Fridge
Front of property
Lobby
Standard Twin

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
The current price is NZ$79
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
131 Lake Road, Koutu, Rotorua, 3010
  • Place, Kuirau Park
    ‪8 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Rotorua Hospital
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Twin

Standard Twin

Standard Twin

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen

Standard Queen

Standard Queen

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About the area

Rotorua

At Lake Rotorua Hotel you'll be within just a 15-minute stroll of Lake Rotorua and Rotorua Hospital. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .This business-friendly hotel offers an outdoor pool, free WiFi in public areas and a garden. Additionally, you'll find laundry facilities, a computer station and barbecues. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 30-minute walk of this Koutu hotel include Rotorua Central Mall and Tamaki Maori Village.

What's nearby

  • Kuirau Park - 8 min walk - 0.7 km
  • Lake Rotorua - 8 min walk - 0.7 km
  • Rotorua Hospital - 13 min walk - 1.1 km
  • Skyline Rotorua - 3 min drive - 2.9 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Columbus Coffee Mega Café - ‬18 min walk
  • ‪Gold Star Bakery - ‬12 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬7 min walk
  • ‪KFC - ‬9 min walk

About this property

Lake Rotorua Hotel

Lake Rotorua Hotel offers its guests an outdoor pool, barbecue grills, and a garden. A computer station is on site and WiFi is free in public spaces. The business-friendly Lake Rotorua Hotel also features a picnic area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Rotorua hotel is smoke free.

  • 1 building
  • 1 floor
  • 38 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • No smoking on site
Lake Rotorua Hotel offers 38 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Similar properties

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Marsden Stay Rotorua
  • Pool
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 331 reviews
The price is NZ$110
includes taxes & fees
31 Mar - 1 Apr
Marsden Stay Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for NZD 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Lake Rotorua Hotel?

Lake Rotorua Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Rotorua Hotel?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Lake Rotorua Hotel on 31 Mar 2026 start from NZ$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Rotorua Hotel?

Yep, Lake Rotorua Hotel has a free self car park.

Does Lake Rotorua Hotel have a pool?

Lake Rotorua Hotel has an outdoor pool.

Is there a free airport shuttle available at Lake Rotorua Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Lake Rotorua Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lake Rotorua Hotel?

No, only service animals are allowed.

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 954 reviews
Rating 8 - Good. 394 out of 954 reviews
Rating 6 - Okay. 192 out of 954 reviews
Rating 4 - Poor. 87 out of 954 reviews
Rating 2 - Terrible. 37 out of 954 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Stayed 1 night in Feb 2026

2/10 Terrible

Dorothy

Disliked: Cleanliness, amenities, property conditions & facilities
After sending several emails on the 07.02.2026 to cancel the reservation for the 09.02.2026, due to unforeseen circumstances. The Hotel couldn't even send a courtesy email to acknowledge with there booking agent WotIF. Very bad service should refundi my money back. Still awaiting a reply.
Stayed 1 night in Feb 2026

6/10 Okay

Malia

Check in was great. Room was damp. Shower didnt drain fast so flooded after 3 mins.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos on advertised on web site are very missleading, the condition of our room was very poor if i could have got my money back i would not have stayed. I have many photos to confirm my issues we had a major secuirty issuse as the window near main door could be opened and anyone from the outside could opsn as no latch on window. We had NO HOUSEKEEPING at all. yet we had been informed every 2nd day. We stayed a total of 3 nites we had to buy own toilet rolls as we only given x 2 rolls we had 3 girls & 1 boy . On arrival only 3 towels for 4 x guest. Every time we needed assistance to replace our towels etc NO ONE ever at reception. There is a Stove top, microwave, fridge, cutlery & utensils supplied but no tea towel, dish wash or cloth. There mould in our rooms above beds mould in shower trayno lovks on bathroom no room safe damage window frames paint missing lounge suite has the springs visible and no dinning table
Stayed 3 nights in Jan 2026

4/10 Poor

Joanne

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place is advertised as a Hotel, but it clearly was originally a Motel that looked like it had been converted from 'emergency housing' or a 'men's lodge' into tourist accomodation. The rooms were spartan, neglected, the paint was chipped in places, it had the worlds smallest TV in the lounge area with a lone couch (no side tables) and had the vibe of a student flat. In the 'kitchenette' - what once had been a kitchenette had been uninstalled and a new bench top put in, but the extractor fan remained . The bed seemed new and was comfortable, but the whole room shook every few minutes and there was loud banging from a construction site next door installing piling. Would definitely NOT recommend to stay here.
Stayed 1 night in Jan 2026

6/10 Okay

Emma

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room wasn’t overly clean tv didn’t work until we got someone to come look cos it was missing a cable. Pipe outside bedroom window must need cleaning out as you could hear it all night dripping
Stayed 1 night in Dec 2025

2/10 Terrible

Liang

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool gate was locked, and the room was not very clean. We requested fresh towels after the first night, but nothing was done until 6:00 pm, and only after I followed up with reception again. Overall, it was not a good experience.
Stayed 2 nights in Dec 2025

6/10 Okay

Megan

Disliked: Property conditions & facilities
The room and grounds were not in the greatest condition- more old and outdated than anything else. The bathroom door did not shut. The room was really big and the bed was comfortable. There was also plenty of parking in the front and out back. This is a fine place to stay if you just plan on sleeping there- it definitely isn’t luxury.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Easy check in, good value. People that slam it need to understand you’re not paying for a 5 star experience here. Would happily stay there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Raewyn

Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness
An older type motel. It is not a "hotel" - there is no restaurant. It's rather shabby but you get what you pay for. Our unit was clean. The motel manager is very friendly and helpful. He kindly moved us to another room when we discovered that we had been allocated a unit adjacent to the extremely busy main road. It is worth noting that if you book a Twin Studio, they are all located on the noisy side of the motel. There is a pool, which appeared to be in good condition and was being used. On the whole, reasonably good value for money.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

4/10 Poor

Lisa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I travel often for work and like to support different businesses however I do not recommend Lake Rotorua my experience was terrible. I had booked in for two nights. I overlooked the first terrible event of being checked into a room that wasn’t clean, it looked like someone was still staying in there. Empty pizza boxes, unmade bed, dirty towels in the bathroom. They said there was a miscommunication, When I was given my new room there were holes in the bathroom, and a strand of long black hair in the fridge. The next morning I had bought my pre-made breakfast with me and there was no cutlery but of course this was before 9am and no one I could ask. I then was unaware that you had to request housekeeping so I came back later that night to no fresh linen. The unmade bed was annoying but ok. By then I couldn’t be bothered trying to find another accommodation as it was already 7pm. Just to add to this the two lights kept flickering needing a lightbulb and The TV crapped out to finish the night. An unpleasant experience and I do not recommend.
Stayed 2 nights in Dec 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Dec 2025

6/10 Okay

Preeti

Travelled with family
Washroom mould should be clean. Rest of things all okay
Stayed 1 night in Nov 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great reasonable place to spend a couple nights.
Stayed 1 night in Nov 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 3 nights in Jun 2021

6/10 Okay

Zhe

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy to find, good space in the room
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing gum stain on the sofa (room 007) and there were ants in the kitchenette
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Jun 2021

6/10 Okay

Durham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience on hand.

Noise maybe a bother due to being right next to a main in-city road,nice and tidy,had no washing area for utensils/cutlery in my unit so used bathroom sink instead,once in parking area became full,had to use unsealed parking behind rear end units,gates closed so became somewhat secured,friendly staff/room service,only offer cold breakfast.
Stayed 3 nights in May 2021