3.6 out of 5

"Comfortable. Located on main road but not noisy. Lovely pool that would be great in Summer. Beds comfortable and room warm. Lovely friendly staff. ... " More

By a verified traveller on Mon 27 Aug 2018

Enter dates to see availability

Hotel Description

At Lake Rotorua Hotel you'll be 2.3 km (1.4 mi) from Tamaki Maori Village and 2.5 km (1.5 mi) from Skyline Rotorua. Highlights at this motel include an outdoor swimming pool, free self parking, and a spa tub.

Flat-screen TVs with digital channels are featured in all 38 rooms, and you can enjoy free WiFi, balconies or patios, and private yards. In-room dining is easy with amenities like fridges and microwaves. Additionally, coffee/tea makers, hairdryers, and phones are available.

This business-friendly motel offers free WiFi in public areas, a garden, and a computer station. Additionally, you'll find spa services and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

This 4-star Rotorua motel is 2.6 km (1.6 mi) from Polynesian Spa and 3.1 km (1.9 mi) from Lake Rotorua.

Family Suite, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Twin Double Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lake Rotorua Hotel ratings based on 187 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lake Rotorua Hotel

Everyone (139) Couples (20) Students (1) Family (27)
4 out of 5
Very confí, spacious, very helpful and friendly staff, clean, and excellent value.

Posted by on 22 Apr. 2019

Was this review helpful to you?
5 out of 5
The unit was clean and tidy. The furnishings were comfortable. Another chair in the living room would have been great. One person had to sit at the table to watch TV. A TV in the master bedroom would be good.

Posted by on 17 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Apr. 2019 by RAJ

Kia Ora Guest, Thank you for your valuable feedback. We will look into the matter and will see if we can make the suggested changes. Hope to see you soon.

4 out of 5
we liked the comfortable bed and the spa. didn't like the dirty areas, under mirrors and behind doors,

Posted by on 31 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Apr. 2019 by RAJ

Kia Ora Guest, Thank you for your valuable feedback, We are happy to know that you liked our comfortable beds and spa. Regarding the dirty areas, we apologies for your inconvenience and will make sure the housekeeping team get those areas as well.

5 out of 5
Rooms were spacious, comfortable and clean. Stay friendly and always available. Pool brilliant, great stay - recommended

Posted by on 7 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Feb. 2019 by RAJ

Kia Ora, Thank you for taking time to review us online, we are happy to see that you find our rooms spacious, comfortable and clean. Hope to see you next time. Kind regards, RAJ

4 out of 5
Kids loved the pool and spa. Friendly staff, room wasnt quite ready but staff were very apologetic. Comfy bed.

Posted by on 25 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Feb. 2019 by RAJ

Kia Ora, Thank you for your review, happy to hear that the kids loved the pool and spa. i will let the staff know about your review. Hope to see you soon. Kind regards, raj

4 out of 5
Very nice and clean. The pool was lovely. Beds were super comfy!

Posted by on 24 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Feb. 2019 by RAJ

Kia Ora, Thank you for your review. We are pleasure to hear that you find rooms clean and nice. Hope to see you soon. Kind regards, RAJ

5 out of 5
Very comfortable 2 bedroom unit. Clean, tidy and lovely spa. Left brand new belt behind. Was found by staff and notified. Can’t get much more honest than that. Thanks Lake Rotorua Hotel......

Posted by on 22 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jan. 2019 by RAJ

Kia Ora Guest, Thank you for your wonderful review, it always feel good to know that you liked the rooms and the spa. Hope to see you soon. Kind regards, RAJ

2 out of 5
Roms ok. Clean 👎👎. Near street, laud. WIFI Not realy fast.

Posted by , from Gisborne on 15 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Feb. 2019 by RAJ

Kia Ora Wombat, Thank you for your review, Please accept my apology for the inconvenience faced. We will make sure next time you stay with us we will allocate you quite room. Also, we just got our Wifi checked and it is working fine. Kind regards, RAJ

3 out of 5
Ok but didnt like that there was no sink to wash basic dishes and that and having to pay 50 for the deposit..

Posted by on 7 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Feb. 2019 by RAJ

Kia Ora, Thank you for you review, please accept my apologies for the inconvenience you faced. Usually the housekeeping services the room every morning and they take care of dishes. Also, we have mentioned in our policies that we will Pre-authorise your credit card for $50.00. Kind regards, RAJ

3 out of 5
door failed to unlock a couple of times. Cups and glasses in room were dirty with no sink/washing up liquid to wash them in.... maintenance needed in room......needs more attention to detail.....pool was nice

Posted by on 6 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Jan. 2019 by RAJ

Kia Ora Guest, Thank you for taking time to review us online. We are happy to hear that you liked our pool. Please accept my sincere apology for the difficulties you faced. The door lock had some technical issues, which we have fixed now. We will have a chat with our housekeeping team and will make sure you no one faces the same issues in future.

About the Lake Rotorua Hotel

Location 131 Lake Road, Rotorua, 3010

Property Features

Lake Rotorua Hotel offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Spa services, tour or ticket assistance, and a BBQ are also featured at the business-friendly Lake Rotorua Hotel. Self parking is free. This 4-star Rotorua motel is smoke free.

  • 1 building
  • 1 floor
  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (11.5 km / 7.1 mi)
  • Parking: Free self parking

Room Amenities

Lake Rotorua Hotel offers 38 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to balconies or patios. 32-inch Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM.
If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 20 per night.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • No lifts
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 10 for children (approximately)
  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 20 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Rotorua Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®