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3.6 out of 5

"Nice and simple place to stay. Loved the pool and spa area. " More

By a verified traveller on Tue 06 Oct 2020

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Hotel Description

At Lake Rotorua Hotel you'll be within a 30-minute stroll of Rotorua Hospital and Tamaki Maori Village. Highlights at this motel include in-room free WiFi, balconies, and LCD TVs.

Private yards, digital TV, and coffee/tea makers are featured in all 38 rooms. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, safes, hair dryers, and phones are available.

Enjoy the outdoor swimming pool and spa tub. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Rotorua motel include Rotorua Central Mall and Skyline Rotorua.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$82* Per night/room 27 Oct. - 28 Oct.

Family Suite, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Twin Double Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Triple

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lake Rotorua Hotel ratings based on 223 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lake Rotorua Hotel

Everyone (149) Couples (27) Students (1) Family (42)
4 out of 5
Nice and simple place to stay. Loved the pool and spa area.

Posted by , from Tauranga on 6 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by KV

Thank you for your feedback.

4 out of 5

Posted by on 6 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by RAJ

Kia Ora Guest, Thank you for your valuable feedback.

5 out of 5

Posted by on 1 Aug. 2020

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Comment from Hotel Management

23 Sep. 2020 by RAJ

Kia Ora Guest, Thank you for your valuable feedback.

5 out of 5
Great service. Easy to check in and out. Loved the late checkout of 11am. The room was very warm, clean and tidy. Would definitely stay here again.

Posted by , from Tauranga on 23 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by KV

Thank you for your feedback.

5 out of 5
The room was excellent - 3 beds in their own room with a small kitchenette, bathroom and living room. Great with the kids - could pop them to bed and still relax in the lounge. The breakfast was basic but all we needed (cereal, toast, croissants and juice) and nice to have that included ready to start our day. Rooms were warm and quiet and better than I expected given the price. Location was great - and there was parking around the back. Didn't get to use the pool or spa - too cold! The only minor issue was that the toiletries all got replaced on our second day - so the soap bar and body wash we used once got thrown out (I assume) and new ones given to us. That seems unnecessary. But otherwise I have no complaints and would happily come back.

Posted by , from Hamilton, NZ on 12 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by raj

Kia ora Hannah, Thank you for your valuable feedback. We are pleased to know that you enjoyed your stay with us. The soaps are not thrown at the end, we are running this initiative with Astro (our supplier) where we collect all the soaps and then they process it and send it off to people in need. Which is currently on hold, but we are still collecting the soaps. Hope to see you soon. Kind Regard, RAJ

3 out of 5
The family room itself was nice with kitchenette and 2 bedrooms. Buffet breakfast was basic but had a choice of cereal and toast. Disappointed with the pool and spa, it was a cold night stay and would have been nice to utilise the spa but it was not very warm.

Posted by , from Auckland on 8 Jul. 2020

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4 out of 5
Not enough car park spaces, but other than that our stay was comfortable

Posted by on 5 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by RAJ

Kia ora Guest, Thank you for your valuable feedback. We are pleased to know that you enjoyed your stay with us. Hope to see you soon. Kind Regard, RAJ

3 out of 5
Have stayed there in the past and was very pleased with the place. However on this occasion was looking forward to a nice relax in the spa pool but it was luck warm at best, and on a cold day was not pleasant.

Posted by on 17 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by RAJ

Kia ora Guest, Thank you for your valuable feedback. We apologies for the inconvenience caused due to cold spa. The Spa is fixed now and we would like you to try it soon. Hope you will stay with us again.

4 out of 5

Posted by on 14 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by RAJ

Kia ora Guest, Thank you for your valuable feedback.

4 out of 5
Its location is accessible, nice and cozy. Amenities are great. Staff is great as well.

Posted by on 14 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by RAJ

Kia ora Guest, Thank you for your valuable feedback. We are pleased to know that you enjoyed your stay with us. Hope to see you soon. Kind Regard, RAJ

About the Lake Rotorua Hotel

Location 131 Lake Road, Rotorua, 3010

Property Features

Lake Rotorua Hotel offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Lake Rotorua Hotel. Self parking is free. This 4-star Rotorua motel is smoke free.

  • 1 building
  • 1 floor
  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (11 km / 6.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Lake Rotorua Hotel offers 38 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Private outdoor space
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 20 per night.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 20 per night
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leisure Inn Rotorua
  • Leisure Rotorua
  • Rotorua Inn
  • Rotorua Leisure Inn
  • Lake Rotorua Hotel
  • Lake Rotorua Hotel Motel
  • Lake Rotorua Hotel Rotorua
  • Lake Rotorua Hotel Motel Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This Motel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.