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3.6 out of 5

"Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing g ... " More

By a verified traveller on Mon 14 Jun 2021

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Hotel Description

At Lake Rotorua Hotel you'll be within a 30-minute stroll of Rotorua Hospital and Tamaki Maori Village. Highlights at this motel include in-room free WiFi, balconies, and LCD TVs.

Private yards, digital TV, and coffee/tea makers are featured in all 38 rooms. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, safes, hair dryers, and phones are available.

This business-friendly motel offers an outdoor pool, free WiFi in public areas, and concierge services. Additionally, you'll find laundry facilities, a garden, and a computer station. Continental breakfast is available daily between 8:00 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Rotorua motel include Rotorua Central Mall and Skyline Rotorua.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$132* Per night/room 27 Jun. - 28 Jun.

Family Suite, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Twin Double Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Triple

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lake Rotorua Hotel ratings based on 232 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lake Rotorua Hotel

Everyone (155) Couples (28) Students (1) Family (43)
5 out of 5
Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing gum stain on the sofa (room 007) and there were ants in the kitchenette

Posted by on 14 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by KV

Thank you for your feedback.

5 out of 5

Posted by on 11 Jun. 2021

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2 out of 5
Locati

Posted by on 23 May 2021

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Comment from Hotel Management

23 May 2021 by KV

Sorry, we couldn't meet your expectation. Hope you had a great time in Rotorua.

4 out of 5
The room was pleasant, good t.v, close to takeaways, kitchenette, own bathroom. The pool was too deep for kids and the spa was luke warm.

Posted by on 20 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by KV

Thank you so much for your feedback.

4 out of 5
Location,ease of access Needed plates,knife and forks and a toaster

Posted by on 27 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by KV

Thank you for your feedback.

4 out of 5

Posted by on 26 Jan. 2021

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Comment from Hotel Management

14 Feb. 2021 by KV

Thank you

3 out of 5

Posted by on 17 Jan. 2021

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Comment from Hotel Management

1 Feb. 2021 by KV

Thank you for your feedback.

1 out of 5
Location is good. The room was spacious. But the other bed smells urine which went through the bed and duvet. They changed the linens when we first complained but the smell was still there. We weren’t able to sleep and stay comfortably, so we checked out early the next day. There were stains in the bathroom’s wall as well. The curtains have stains too and the window seals are dusty.

Posted by on 12 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by RAJ

Kia Ora Guest, Thank you for your Review, We apologies for the inconvenience caused. We will discuss this with our housekeeping team and will make sure to take actions to rectify the issue . Hope your remaining stay in Rotorua was pleasant.

4 out of 5

Posted by on 20 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by KV

Appreciate your feedback. Thank you

4 out of 5

Posted by on 10 Dec. 2020

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Comment from Hotel Management

15 Dec. 2020 by KV

Thank you for your feedback.

About the Lake Rotorua Hotel

Location 131 Lake Road, Rotorua, 3010

Property Features

As a guest of Lake Rotorua Hotel, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. A computer station is on site and WiFi is free in public spaces. The business-friendly Lake Rotorua Hotel also features a garden, a picnic area, and concierge services. Free self parking is available. This 4-star Rotorua motel is smoke free.

  • 1 building
  • 1 floor
  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (11 km / 6.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Lake Rotorua Hotel offers 38 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Private outdoor space
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 for adults and NZD 10 for children (approximately)
  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leisure Inn Rotorua
  • Leisure Rotorua
  • Rotorua Inn
  • Rotorua Leisure Inn
  • Lake Rotorua Hotel
  • Lake Rotorua Hotel Motel
  • Lake Rotorua Hotel Rotorua
  • Lake Rotorua Hotel Motel Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.