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Marsden Stay Rotorua

3.0 star property
Hotel with free parking, near Polynesian Spa

Photo gallery for Marsden Stay Rotorua

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy armchair.
Experience the grandeur of this beautifully appointed space with a soaring ceiling, ornate door, and elegant seating area.
Relax in comfort with two plush armchairs and a convenient table.
Welcome to our lobby, featuring a reception desk, flat-screen TV, and comfortable seating area with a sofa and coffee table.
Experience the sleek, contemporary design of Marsden Stay's urban retreat, featuring a spacious entrance area with a stylish overhang.

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
The current price is NZ$96
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪7 min walk‬
  • Tamaki Maori Village
    ‪13 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Family Suite

Relax in a spacious room with a large bed, seating area, and flat-screen TV.

Family Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Hairdryer
Digital channels
Wardrobe
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy armchair.

Superior Twin Room

7.6 out of 10
Good
(35 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Relax in a serene space with a large bed, bedside table, and convenient storage.

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Relax in a serene space with a large bed, bedside table, and convenient storage.

Standard Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Relax in a spacious room with a large bed, seating area, and flat-screen TV.

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Digital channels
Wardrobe
Desk chair
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

At Marsden Stay Rotorua you'll be within just a 10-minute stroll of Racing Rotorua and Rotorua Central Mall. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas and luggage storage. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Glenholme hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.6 km
  • Tamaki Maori Village - 13 min walk - 1.1 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 18 min walk - 1.5 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 2.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel with free parking, near Polynesian Spa
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

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  • Parking included
  • Free WiFi
  • Restaurant
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3.6 out of 5, Good, 1,001 reviews
The price is NZ$116
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Marsden Stay Rotorua?

Marsden Stay Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marsden Stay Rotorua?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on 20 Aug 2025 start from NZ$96.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marsden Stay Rotorua?

Yep, Marsden Stay Rotorua has a free self car park.

Is there a free airport shuttle available at Marsden Stay Rotorua?

No, Marsden Stay Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at Marsden Stay Rotorua?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marsden Stay Rotorua?

No, pets are not allowed.

Marsden Stay Rotorua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 66 out of 230 reviews
Rating 8 - Good. 75 out of 230 reviews
Rating 6 - Okay. 53 out of 230 reviews
Rating 4 - Poor. 22 out of 230 reviews
Rating 2 - Terrible. 14 out of 230 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kym

Stayed 4 nights in Jun 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable and room was warm. Disappointing that when there was no restaurant available there was also limited means to provide your own Breakfast in the room. ie. no plates or cutlery, or Toaster. Shower is not wonderful but adequate.
Stayed 3 nights in Jun 2025

6/10 Okay

Mohammed

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best motels I’ve stayed in Rotorua that fitted my budget. The lady was so kind and helpful to me over the phone when I said I couldn’t check in till after 6pm. She gave me clear instructions on how to check in and had really good communication. The room was so nice to stay in aswell lots of space, warm, clean, cosy and peaceful. Thank you so much I’d definitely recommend staying here and would stay here again.
Stayed 1 night in May 2025

8/10 Good

Brent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Outside the property doesn’t look too flash but the room was really nice. Plenty of space, recently renovated and very clean. The staff were very friendly, efficient and helpful. It was good value and I would stay again.
Stayed 2 nights in May 2025

8/10 Good

Bernard

Travelled with family, Travelled with group
Liked: Cleanliness
Large, clean, comfortable rooms. Comfortable beds. Handy to town.
Stayed 2 nights in May 2025

2/10 Terrible

Aidan

Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Stayed 1 night in May 2025

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was in a good location but the interior was quite rough and the bed really uncomfortable
Stayed 2 nights in May 2025

8/10 Good

Lesley

Business traveller
Liked: Cleanliness, staff & service
Spacious clean room with what looked like new carpet and a fresh paint job. Convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stress free accommodation.
Stayed 2 nights in Apr 2025

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 5 nights in Apr 2025

4/10 Poor

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dilapidated.
Stayed 3 nights in Apr 2025

6/10 Okay

Md Mizanur

Travelled with partner
Liked: Staff & service
Property is not entirely ready to accommodate guests.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a bit hesitant after reading some of the online reviews online, but we needed economical accommodation for our family of four during an 8-night stay over the Easter break — and Marsden Rotorua turned out to be a great surprise! At around $108/night, we were expecting the bare basics, but the location was super convenient and the facilities were much more modern than we anticipated. The room was clean and functional, and worked really well for a family stay. We came prepared with our own cutlery, coffee decanter, and Google dongle/remote, which worked great with their quality Samsung TV — perfect for relaxing in the evenings. The room also had a heat pump with heat, cool, fan, dry, and swing functions, which made it easy to stay comfortable throughout our stay. The staff were friendly and helpful — they even lent us an extension cord when we asked, which was much appreciated. Overall, it exceeded our expectations and turned out to be excellent economical home base for our stay.
Stayed 8 nights in Apr 2025

8/10 Good

Fallarme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to groceries and restaurants and hot spas. Definitely will consider again next time
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Staff & service, property conditions & facilities
Great beds and very quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Manoj

Stayed 1 night in Apr 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms themselves were updated/renovated and clean which is great! But the building (hallways, pool around) was a little dirty and needed updating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Stayed 2 nights in Apr 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos didnt reflect the reality of motel turned hotel unfortunately.

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay but limited parking
Stayed 1 night in Apr 2025

6/10 Okay

Judith

Travelled with partner
Liked: Staff & service
The condition of the property was run down and dated. Dining room was closed as was pool area... Rooms bathroom was ok except show drain was dirty and black and toilet brush was filthy (handle broken off brush and orange stains inside). Limited crockery, no cutlery. Kettle only, no other facilities. On a par with other hotels we stayed at over a 2 week period, it was extremely average.
Stayed 5 nights in Apr 2025

8/10 Good

Grant

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Maylene

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was nicely rennovated and spacious but facilities were all out of order when we arrived. No swimming pool or dining. Location was top notch. Bed linen material was extremely noisey so not great if you want a good nights sleep. It kept making rustling sounds with any slight movement. We struggled to sleep with 2x queen beds and 4 people. Bedsheets had stains on them. Staff was extremely rude after someone had parked in our spot, she just left us hanging there after 7pm and just left for the evening.
Stayed 2 nights in Apr 2025