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Marsden Stay Rotorua

3.0 star property
Hotel with free parking, near Polynesian Spa

Photo gallery for Marsden Stay Rotorua

Superior Room, 1 King Bed
Superior Room, 1 Queen Bed
Reception
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
The current price is NZ$93
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪7 min walk‬
  • Tamaki Maori Village
    ‪13 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Desk, free WiFi, bed sheets

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Smart TV
2 bedrooms
2 bathrooms
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

7.8 out of 10
Good
(40 reviews)

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
Desk chair
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
Desk chair
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
Desk chair
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Desk, free WiFi, bed sheets

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
Desk
Desk chair
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

At Marsden Stay Rotorua you'll be within just a 10-minute stroll of Racing Rotorua and Rotorua Central Mall. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas and luggage storage. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Glenholme hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.6 km
  • Tamaki Maori Village - 13 min walk - 1.1 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 18 min walk - 1.5 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 2.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Lotus Cafe & Bakery - ‬12 min walk
  • ‪Yaki Yaki - ‬12 min walk
  • ‪Capers Cafe + Store - ‬12 min walk
  • ‪Scope - ‬11 min walk

About this property

Marsden Stay Rotorua

Hotel with free parking, near Polynesian Spa
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Exterior

Rotorua Thermal Holiday Park

  • Pool
  • Parking included
  • Tennis court
  • Game room
4.3 out of 5, Excellent, 464 reviews
The price is NZ$94
includes taxes & fees
28 Sept - 29 Sept
Rotorua Thermal Holiday Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Marsden Stay Rotorua?

Marsden Stay Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marsden Stay Rotorua?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on 5 Oct 2025 start from NZ$92.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marsden Stay Rotorua?

Yep, Marsden Stay Rotorua has a free self car park.

Is there a free airport shuttle available at Marsden Stay Rotorua?

No, Marsden Stay Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at Marsden Stay Rotorua?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marsden Stay Rotorua?

No, pets are not allowed.

Marsden Stay Rotorua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 251 reviews
Rating 8 - Good. 82 out of 251 reviews
Rating 6 - Okay. 60 out of 251 reviews
Rating 4 - Poor. 23 out of 251 reviews
Rating 2 - Terrible. 14 out of 251 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beaudene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Cushla

Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Good value for price
Stayed 1 night in Aug 2025

6/10 Okay

Kym

Stayed 4 nights in Jun 2025

10/10 Excellent

Jill, Caldwell

Stayed 2 nights in May 2025

8/10 Good

Jacqueline

Stayed 1 night in Jun 2025

8/10 Good

Stuart

Stayed 1 night in Jun 2025

10/10 Excellent

Divyanshu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable and room was warm. Disappointing that when there was no restaurant available there was also limited means to provide your own Breakfast in the room. ie. no plates or cutlery, or Toaster. Shower is not wonderful but adequate.
Stayed 3 nights in Jun 2025

8/10 Good

glenn

Stayed 3 nights in Jun 2025

8/10 Good

Janet

Travelled with family and small children
Liked: Staff & service
Property is ok but good for the price so can't complain much. Toilet had stains which was bit bad. Property overall structure wise seems bit off. Parking not available nearby had to park near Marae not much of a walk however is inconvenient when traveling with small kids.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was great and lovely had great sleep and everything was good just the only down fall was there was no microwave etc
Stayed 2 nights in Jun 2025

8/10 Good

Kiri

Stayed 1 night in May 2025

8/10 Good

Rattanaporn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good services.we like it.big room and big bed.
Stayed 1 night in Jun 2025

6/10 Okay

Mohammed

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Jun 2025

8/10 Good

larissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice stay the people
Stayed 1 night in Jun 2025

6/10 Okay

Jesmeen

Liked: Staff & service
I liked the property it was good, the mini fridge made noises but simple s
Stayed 2 nights in Jun 2025

8/10 Good

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place we stayed at looked so fancy for what we paid for which was a bargain. My only critique would be it would have been nice to have a microwave in there or a community kitchen to cook your own food as buying food got expensive quick plus the shampoo and conditioner wasn’t great so recommend to bring your own, other than that it was a great spacious hotel!
Stayed 3 nights in May 2025

6/10 Okay

Ramanathan

Disliked: Amenities
Stayed 2 nights in May 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed once again. Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Mumsie

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Accommodation was nice and tidy and the desk staff were friendly
Stayed 2 nights in May 2025

8/10 Good

Katarina

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nice room, cheap but had everything we needed.
Stayed 2 nights in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best motels I’ve stayed in Rotorua that fitted my budget. The lady was so kind and helpful to me over the phone when I said I couldn’t check in till after 6pm. She gave me clear instructions on how to check in and had really good communication. The room was so nice to stay in aswell lots of space, warm, clean, cosy and peaceful. Thank you so much I’d definitely recommend staying here and would stay here again.
Stayed 1 night in May 2025