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Marsden Stay Rotorua

3.0 star property
Hotel in Rotorua with free parking

Photo gallery for Marsden Stay Rotorua

Superior Twin Room
Exterior
Reception
Reception
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
The current price is NZ$96
includes taxes & fees
11 May - 12 May

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪7 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

Highlights

Heating
Smart TV
2 bedrooms
Hairdryer
2 bathrooms
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Free WiFi, bed sheets

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Two Queen Beds

Free WiFi, bed sheets

Superior Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

At Marsden Stay Rotorua you'll be within just a 10-minute stroll of Racing Rotorua and Rotorua Central Mall. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas and luggage storage. There's also the convenience of free self parking. .Near this 3-property class Glenholme hotel, you'll find Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Tamaki Maori Village - 15 min walk - 1.3 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 2 min drive - 1.7 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel in Rotorua with free parking
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, 1,000 reviews
The price is NZ$129
includes taxes & fees
11 May - 12 May
Arawa Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Marsden Stay Rotorua?

Marsden Stay Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marsden Stay Rotorua?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on 11 May 2025 start from NZ$96.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marsden Stay Rotorua?

Yep, Marsden Stay Rotorua has a free self car park.

Is there a free airport shuttle available at Marsden Stay Rotorua?

No, Marsden Stay Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at Marsden Stay Rotorua?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marsden Stay Rotorua?

No, pets are not allowed.

Marsden Stay Rotorua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 161 reviews
Rating 8 - Good. 52 out of 161 reviews
Rating 6 - Okay. 44 out of 161 reviews
Rating 4 - Poor. 19 out of 161 reviews
Rating 2 - Terrible. 11 out of 161 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Bernard

Travelled with family, Travelled with group
Liked: Cleanliness
Large, clean, comfortable rooms. Comfortable beds. Handy to town.
Stayed 2 nights in May 2025

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 5 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a bit hesitant after reading some of the online reviews online, but we needed economical accommodation for our family of four during an 8-night stay over the Easter break — and Marsden Rotorua turned out to be a great surprise! At around $108/night, we were expecting the bare basics, but the location was super convenient and the facilities were much more modern than we anticipated. The room was clean and functional, and worked really well for a family stay. We came prepared with our own cutlery, coffee decanter, and Google dongle/remote, which worked great with their quality Samsung TV — perfect for relaxing in the evenings. The room also had a heat pump with heat, cool, fan, dry, and swing functions, which made it easy to stay comfortable throughout our stay. The staff were friendly and helpful — they even lent us an extension cord when we asked, which was much appreciated. Overall, it exceeded our expectations and turned out to be excellent economical home base for our stay.
Stayed 8 nights in Apr 2025

6/10 Okay

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is under renovation, and they are trying hard to make it better. However new carpet etc can only do so much on a old rundown motel complex. Its value for money, but not perfect.
Stayed 2 nights in Feb 2025

6/10 Okay

Dorothy

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Siobhan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Extremely disappointed with loosing power(including wifi lighting and the fan) for the two out of three night we stayed after upgrading to a spa room it was an epic waste of money!
Stayed 3 nights in Feb 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the property is still being modernised, no restaurant, cooking area closed, swimming pool closed for rebuild. locks on windows not secure, on the upside the staff were very friendly and helpful and room was clean and fresh.
Stayed 2 nights in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Armin

Travelled with partner
Liked: Cleanliness
Bed was comfortable and it was clean and looked nice but there was no cooling system and not microwave and limited on the beverages and when u could find a staff member they were usefull
Stayed 2 nights in Feb 2025

2/10 Terrible

Surendra

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very old building Being renovated however renovation workmanship is poor quality Its a rip off for the price No air-conditioning Very poor water supply seems to have been turned down too low takes a very long time to have a decent shower Bathroom is too small Balcony needs to be done up properly to be able to stand out of the room
Stayed 1 night in Feb 2025

6/10 Okay

P D

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Dianne

Stayed 2 nights in Feb 2025

4/10 Poor

rowena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower drain over flowed No kitchen No microwave The pool wasint up and runing Guys working late at night
Stayed 3 nights in Jan 2025

8/10 Good

Sabiha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is under renovation, but the room we had was newly renovated and was lovely, the only downside was there was no AC although there are fans, The front of house staff were amazing and very helpful, The room was serviced as requested,
Stayed 2 nights in Feb 2025

6/10 Okay

Nikita

Stayed 2 nights in Jan 2025

8/10 Good

Emma

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Wendy

Travelled with family
Disliked: Property conditions & facilities
We were disappointed that there was no air conditioning in the room. We had to sleep with windows open at night with a fan brought in by the front desk.The pool was out of service and the sight of it was very unpleasant.
Stayed 2 nights in Jan 2025

4/10 Poor

Mohammad

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We’re family with kids stayed there & the parking assigned too far from the room. Upstairs room was inconvenient with family with kids. The amenities were not refilled. However, the manager brought refill of shampoo, shower jell & hand wash after informing. Given only 2 towels for 4 guests. It was quite expensive compared to the cost & seems proper care wasn't taken preparing the room for check in.
Stayed 2 nights in Jan 2025

6/10 Okay

Leon

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Gurpreet

Stayed 1 night in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The female staff members were very helpful I think that daily servicing of rooms would be a bonus as things like toilet paper soap etc need replacing
Stayed 4 nights in Jan 2025

10/10 Excellent

Zita

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean property, part of the hotel is still under construction. Helpful staff. Great value for money
Stayed 1 night in Jan 2025

2/10 Terrible

Katrina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Would NOT recommend! I made a last minute online booking about 1.5hrs before arrival, and I couldn't even stay at this property due to feeling unsafe with my family. We checked out again about an hour later. The rooms pictured are at the back of the property and are the only thing 'done up' since being emergency housing (interior only). The remainder of the property looks like its decades past needing repair/upgrade and even though it stated the pool and restaurant were under repair - there was no signs of that. I was given a park at the front of the property facing rooms with peeling painted over windows or stacks of applicances. Rusty pipes everywhere. Before booking online, I phoned to ask if they were emergency housing to which they said no and they did not mention that they HAD been. I only found this out when they phoned me and their old name 'Four Canoes' came up. They have refused to provide any refund to me despite not even staying there.
Stayed 2 nights in Jan 2025

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025