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3.7 out of 5

"Good basic motel accommodation and very friendly staff. Having small containers of shampoo and conditioner would have been good. " More

By a verified traveller on Fri 24 Nov 2023

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Hotel Description

Downtown Motel puts you in the heart of Wollongong, within steps of Wollongong Town Hall and Illawarra Performing Arts Centre. Highlights at this motel include in-room balconies.

This motel offers tour/ticket assistance and luggage storage. There's also the convenience of free self parking.

Near this Wollongong CBD motel, you'll find Wollongong City Beach.

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Queen Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Downtown Motel ratings based on 476 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Downtown Motel

Everyone (287) Couples (108) Business (3) Students (2) Family (58) Other (1)
5 out of 5
Good basic motel accommodation and very friendly staff. Having small containers of shampoo and conditioner would have been good.

Posted by on 24 Nov. 2023

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5 out of 5

Posted by on 13 Oct. 2023

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Comment from Hotel Management

17 Oct. 2023 by Manager

glad you enjoyed your stay

5 out of 5
The customer service was excellent.

Posted by on 2 Oct. 2023

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Comment from Hotel Management

6 Oct. 2023 by DT

Thanks

4 out of 5
Great place

Posted by on 20 Sep. 2023

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Comment from Hotel Management

6 Oct. 2023 by DT

Thanks

5 out of 5
We were running late for check-in and the motel contacted us with an easy late check-in alternative which was most welcome. I would recommend this motel for easy access to shops, restaurants, sporting events etc. I would definitely stay here again in the future.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

6 Oct. 2023 by DT

Thanks

4 out of 5
Convenient to go to shops There was aircon battery running out

Posted by on 26 Aug. 2023

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Comment from Hotel Management

6 Oct. 2023 by DT

Thanks

5 out of 5

Posted by on 13 Aug. 2023

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Comment from Hotel Management

16 Aug. 2023 by Manager

Thankyou

4 out of 5

Posted by on 10 Aug. 2023

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Comment from Hotel Management

6 Oct. 2023 by DT

Thanks

4 out of 5
The motel was clean and very centrally located. We would use it again.

Posted by on 7 Aug. 2023

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Comment from Hotel Management

16 Aug. 2023 by Manager

Thankyou

4 out of 5
The property location near the Arts Precinct and restaurants in Wollongong is great. Welcome at Reception was friendly and courteous. The room was clean and comfortable enough but basic with decor of the 1970s.

Posted by on 23 Jul. 2023

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Comment from Hotel Management

26 Jul. 2023 by Manager

Thankyou for

Property Features

Downtown Motel offers its guests tour/ticket assistance. The front desk is open around the clock. Free self parking is available. Smoking is allowed in designated areas at this Wollongong motel.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas

Parking

Free self parking

Transport

  • Train station: Wollongong Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Downtown Motel offers 30 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones.

  • Private balcony (furnished)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 9 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Motel Wollongong
  • Downtown Motel
  • Downtown Wollongong
  • Downtown Motel Motel
  • Downtown Motel Wollongong
  • Downtown Motel Motel Wollongong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.