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4.3 out of 5

"Smelled really bad when we arrive, floors seemed quite dirty and there was some rubbish shoved under one of the beds. Bath tub was nice and a plus. " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

At City of Sails Motel you'll be within just a 10-minute stroll of North Shore Hospital and Smales Farm. Highlights at this motel include in-room free WiFi and balconies.

Satellite TV, coffee/tea makers, and free newspapers are featured in all 16 rooms. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include jetted tubs and slippers. Free local calls, ceiling fans, and hair dryers are also available.

This business-friendly motel offers free WiFi in public areas, a garden, and dry cleaning/laundry services. Additionally, you'll find spa services and laundry facilities. Continental breakfast is available daily between 7:30 AM and 8:30 AM. There's also the convenience of free self parking.

Within a 20-minute drive of this 4-star Takapuna motel, attractions include Sky Tower and Princes Wharf.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$131* Per night/room 23 Apr. - 24 Apr.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City of Sails Motel ratings based on 118 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City of Sails Motel

Everyone (58) Couples (32) Business (1) Family (23)
3 out of 5
Smelled really bad when we arrive, floors seemed quite dirty and there was some rubbish shoved under one of the beds. Bath tub was nice and a plus.

Posted by , from Tauranga on 3 Mar. 2020

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4 out of 5
Very handy location for motorway, hospitals, and Milford and Takapuna shopping.

Posted by on 22 Feb. 2020

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5 out of 5

Posted by on 22 Feb. 2020

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4 out of 5

Posted by on 19 Feb. 2020

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3 out of 5
Relatively central, busy roads around it tho. Easy to find.

Posted by on 19 Feb. 2020

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5 out of 5

Posted by on 17 Feb. 2020

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5 out of 5

Posted by on 19 Jan. 2020

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4 out of 5
Handy location for North Shore, close to. Reasonably priced and good parking

Posted by on 11 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Eileen

Hi, Thank you very much for taking the time to review our property. Our prime location is ideal for our guests wishing to visit North shore hospital located within walking distance from our motel. We do look forward to being your preferred choice of accommodation when you next travel.

5 out of 5
Pillows were huge and your head felt like they were on mount everest. Otherwise clean tidy and quiet property even though its beside the main rds

Posted by on 20 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Eileen

Hi, Thank you very much for taking the time to review our property. We are extremely sorry for the breakdown of pillows. We prepare different type of pillows for guest's comfort. Please ask our reception next time. We will change to lower pillow. We greatly appreciate your comments about aspects of the room that need updating. We strive to improve with each and every stay.

3 out of 5
Very handy location, clean and comfortable room, helpful staff. However aside from cups, saucers and glasses, there was no other crockery or cutlery. There was an extra charge of $10 if you wanted to use the laundry. A lot of road noise (but to be expected in that location). Very narrow and tight parking spaces so if another guest parked an inch or two off-centre, it made getting into the next parking space extremely difficult.

Posted by on 2 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by Eileen

Hi, Thank you for taking the time to share the feedback with us.It's really unfortunate that you were disappointed by the facilities and general layout of parking at our property. Sorry that you weren't satisfied. There are room type with kitchenette. Also, we provide a toaster,microwave and cutlery on request. Please ask reception on return. We welcome all kind of feedback as we strive to improve with each and every stay.

Property Features

City of Sails Motel offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. The business-friendly City of Sails Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4-star Takapuna motel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (38.8 km / 24.1 mi)
  • Parking: Free self parking

Room Amenities

City of Sails Motel offers 16 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include jetted bathtubs, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

  • Private balcony or patio
  • Separate bedroom
  • Jetted tub
  • In-room dining (limited hours)
  • Satellite channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 8:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is 19

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cots (infant beds) available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 12 per person (approximately)
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City of Sails Motel Motel
  • City Sails Motel
  • City Sails Motel Takapuna
  • City Sails Takapuna
  • City of Sails Motel Takapuna
  • City of Sails Motel Motel Takapuna

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 3 star plus.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-City-of-Sails-Motel.h5114562-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.