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4.0 out of 5

"The house was clean, beds were comfortable. Was only able to watch YouTube chanel. Would have liked information folder on how to access normal tv, fri ... " More

By a verified traveller on Sat 03 Nov 2018

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Hotel Description

At this vacation home, you'll be 17.6 km (10.9 mi) from Sky Tower and 18.3 km (11.4 mi) from Auckland Ferry Terminal. Highlights at this vacation home include free self parking, and in-room kitchens and washers/dryers.

The vacation home features free WiFi, a Smart TV, and a separate tub and shower. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A hair dryer and an iron/ironing board are also available. Housekeeping is not available.

This vacation home has free WiFi in public areas, a terrace, and a garden.

Attractions within a 15-minute drive of this 3.5-star Westgate vacation home include Auckland Zoo and Eden Park.

City Villa, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Hero Holiday House ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hero Holiday House

Everyone (1)
4 out of 5
The house was clean, beds were comfortable. Was only able to watch YouTube chanel. Would have liked information folder on how to access normal tv, fridge ect. Plastic kettle for coffee, leaves unpleasant taste. Was unable use water and ice maker as they appeared not to work

Posted by on 3 Nov. 2018

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About the Hero Holiday House

Location 19 Tihema Lane, Auckland, 0614

Property Features

This vacation home offers its guests a terrace and a garden. Public spaces have free WiFi. Free self parking is available.

  • 1 building
  • 4 guestrooms or units
  • 2 levels
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ranui Station (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

This vacation home offers 4 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms.

  • In-room kitchen
  • Washer and dryer
  • Smart television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive smart lock details. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for AUD 200 per stay at check-in for the general deposit. Cash is not accepted.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive smart lock details. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • UnionPay
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hero Holiday House Westgate
  • Hero Holiday Westgate
  • Hero Holiday House Auckland
  • Hero Holiday House Private vacation home
  • Hero Holiday House Private vacation home Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.