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4.2 out of 5

"Staff were friendly and helpful. Only minor but fruit juices (Tomato) at breakfast was a bit off " More

By a verified traveller on Thu 06 Feb 2020

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Hotel Description

At Novotel Auckland Ellerslie you'll be 3.9 km (2.4 mi) from University of Auckland and 4.5 km (2.8 mi) from Mt. Smart Stadium. Highlights at this hotel include a restaurant and in-room LCD TVs.

You can enjoy wired Internet, satellite TV, and free newspapers, featured in all 147 soundproofed rooms. You'll find nice touches like free toiletries and pillow menus to enhance your stay. 24-hour room service, safes, and hair dryers are also available.

The restaurant, Acacia, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include a gym, WiFi in public areas, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4.5-star Remuera hotel include Sylvia Park and SkyCity Casino.

Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Auckland Ellerslie ratings based on 335 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Auckland Ellerslie

Everyone (200) Couples (92) Business (5) Family (34)
3 out of 5

Posted by on 28 Feb. 2020

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4 out of 5
Staff were friendly and helpful. Only minor but fruit juices (Tomato) at breakfast was a bit off

Posted by on 6 Feb. 2020

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4 out of 5

Posted by on 29 Jan. 2020

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3 out of 5

Posted by on 26 Jan. 2020

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5 out of 5

Posted by on 6 Jan. 2020

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4 out of 5
Great location, off CBD but close enough to everything

Posted by on 29 Dec. 2019

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4 out of 5
Good location and overall clean, efficient friendly.

Posted by on 9 Dec. 2019

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2 out of 5
The room, food, facilities etc. were pleasant overall but there was a huge function taking place outside and my room was just above the function area. The function didn't finish until midnight, had I known this in advance I wouldn't have booked.

Posted by on 1 Dec. 2019

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4 out of 5

Posted by on 24 Nov. 2019

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5 out of 5

Posted by on 23 Nov. 2019

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About the Novotel Auckland Ellerslie

Location 72-112 Green Lane East, Auckland, 1051

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Auckland Ellerslie. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 1 building
  • 147 guestrooms or units
  • 5 levels
  • 295 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Auckland Greenlane Station (0.4 km / 0.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Novotel Auckland Ellerslie offers 147 accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auckland hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Self parking fee: NZD 15 per night
  • Valet parking fee: NZD 15 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Auckland Ellerslie
  • Novotel Hotel Auckland Ellerslie
  • Novotel Auckland Ellerslie Hotel
  • Novotel Ellerslie Hotel
  • Novotel Ellerslie
  • Novotel Auckland Ellerslie Hotel
  • Novotel Auckland Ellerslie Auckland
  • Novotel Auckland Ellerslie Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This Hotel property is rated 4 star plus.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.