See all properties
Save

Quest Ponsonby

4.5 star property
Luxury hotel in Auckland

Photo gallery for Quest Ponsonby

Experience the vibrant atmosphere of this urban hotel, featuring a prominent ground-floor entrance and a restaurant on site.
Relax in a stylish space with a comfortable sofa, flat-screen TV, and city views from the balcony.
Relax in a stylish room with a large bed, sofa, and ottoman, featuring a flat-screen TV and a large window with a city view.
Enjoy cooking in the fully equipped kitchen with stainless steel appliances, a dining area, and a cozy seating space.
Enjoy panoramic views of the city from this rooftop terrace with a geometric-patterned railing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$119
includes taxes & fees
16 July - 17 July

Explore the area

Map
68 Ponsonby Road, Auckland, 1011
  • Eden Park
    ‪2 min drive‬
  • Sky Tower
    ‪3 min drive‬
  • SkyCity Casino
    ‪3 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

8.0 out of 10
Very good
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
2 bedrooms
  • 90 sq m
  • Sleeps 4
  • 2 King Beds

You may also like

Ad
Relax in a stylish room with a large bed, dark wood headboard, and two bedside lamps.

The Sebel Auckland Manukau

Manukau
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.6 out of 5, Wonderful, 469 reviews
The price is NZ$166
includes taxes & fees
8 Aug - 9 Aug
The Sebel Auckland Manukau

About the area

Auckland

A luxury stay in Auckland awaits you at Quest Ponsonby. Within a 20-minute stroll, you'll find popular places like Queen Street Shopping District and University of Auckland. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers dry cleaning/laundry services, luggage storage and a lift. There's also the convenience of self parking. .Within a 30-minute walk of this 4.5-property class Grey Lynn hotel, attractions include SkyCity Casino and Sky Tower.

What's nearby

  • University of Auckland - 16 min walk - 1.4 km
  • Eden Park - 2 min drive - 1.9 km
  • Sky Tower - 3 min drive - 1.8 km
  • SkyCity Casino - 3 min drive - 1.8 km
  • Auckland Ferry Terminal - 5 min drive - 2.6 km

Getting around

  • Auckland Kingsland Station - 3 min drive
  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • ‪Freeman & Grey - ‬2 min walk
  • ‪Ponsonby International Food Court - ‬2 min walk
  • ‪Longroom - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Craft Kitchen - ‬4 min walk

About this property

Quest Ponsonby

Luxury hotel in Auckland
As a guest of Quest Ponsonby, you'll find dry cleaning/laundry services and a lift. The front desk is open around the clock. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

  • 38 guestrooms or units
  • Dry cleaning
  • Storage area for luggage
  • Lift
  • No smoking on site
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Relax in the patio's inviting atmosphere, surrounded by a fireplace, comfortable seating, and umbrellas providing shade.

Abstract Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 455 reviews
The price is NZ$129
includes taxes & fees
31 July - 1 Aug
Abstract Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Secured, covered parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

What is the cancellation policy at Quest Ponsonby?

Quest Ponsonby offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Ponsonby?

As of 15 Jul 2025, prices found for a 1-night stay for 2 adults at Quest Ponsonby on 16 Jul 2025 start from NZ$118.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Ponsonby?

Yep, Quest Ponsonby has a secured covered self car park with in/out privileges for NZD 30.00 per day.

Are there any beaches close to Quest Ponsonby?

The closest beach to Quest Ponsonby is Takapuna Beach (8.1 km).

Is there a free airport shuttle available at Quest Ponsonby?

No, Quest Ponsonby does not offer an airport shuttle service.

What time are check-in & check-out at Quest Ponsonby?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Quest Ponsonby?

No, pets are not allowed.

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 272 out of 748 reviews
Rating 8 - Good. 290 out of 748 reviews
Rating 6 - Okay. 111 out of 748 reviews
Rating 4 - Poor. 44 out of 748 reviews
Rating 2 - Terrible. 31 out of 748 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff at desk helpful. One bedroom apartment great value for money. Like a hotel suite.
Stayed 4 nights in Jul 2025

8/10 Good

Amy

Stayed 1 night in Jun 2025

8/10 Good

Nuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ponsonby shops and restaurants
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
Customer service is not great at all, Stated there many times and let’s just say, I won’t be going back.
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking when you arrive is awkward as you have to park up near the footpath.When I checked out,no was at reception so I put the keys in the drop box.I then got rung up after 45 mins after I had checked out asking when I was leaving?
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service
It was ok. Room is a bit tired (walls and furnishings are a bit bumped and bruised). My room also did not lock from the inside (which I forgot to report) Kitchenette was great, overall stay was ok for a night
Stayed 1 night in Mar 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan, Galveston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Do not order the breakfast as it will be the worst $20 you ever spend, as it is a tray of odds and ends they leave in your fridge when you book in. The bread was stale, also I don’t tend to eat potato chips (also stale) and chocolate bars for breakfast. The towels had stains and the toilet was broken, which happens, but as another room could not be supplied we ended up fixing this ourselves.
Stayed 1 night in Mar 2025

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great stay as always. Convenient location with parking available. Will continue to stay here, recommend
Stayed 6 nights in Feb 2025

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy & great stay here. Parking available. Easy walk to many restaurants and shopping, rooms are clean & quiet. Recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with numerous dining and shopping options nearby.
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, but the night we were there the bathroom smelt like there was a septic issue (sewerage smell), and the bed linen was a bit off. It was clean, but pillows smelt like other people and the sheets could've done with replacing - they were not fresh and crisp
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy, great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the service and stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite place to stay in Auckland

I always stay at Quest Ponsonby when I travel to Auckland. Great to have a room with a kitchen and laundry facilities. Comfy bed and couch. Has a supermarket around the corner. Great location close to town.
Stayed 3 nights in Feb 2025

6/10 Okay

Sarah

Reception area smells

Great location and friendly staff. Good rooms and generally pretty clean and tidy. Unfortunately the reception area has a very strong smell which is most unpleasant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice apartment, and the staff were so helpful! And right in the action of Ponsonby. Also, Western Park across the street is one of the nicest city parks I’ve ever seen.
Stayed 3 nights in Feb 2025

8/10 Good

Elizabeth, Lower Hutt

Liked: Cleanliness, staff & service, property conditions & facilities
great location and will definitely be back
Stayed 3 nights in Feb 2025

8/10 Good

Michael James

Stayed 1 night in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Because i only stay one night. I didn’t have time to look around the facility. But just in my room. It was very nice. It was all the space i needed. But there was are little black stain on the blanket. Didn’t bother me. The mirror is facing the wrong way i think lol.. Look forward to come back soon.
Stayed 1 night in Feb 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Jan 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location yet hard to get into complex off busy ponsonby road. Parking expensive but is what it is. Room was nice yet stinky. Smelt like room was deep fried.
Stayed 1 night in Jan 2025