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Quest Ponsonby

4.5 star property
Luxury hotel in Auckland

Photo gallery for Quest Ponsonby

Front of property – evening/night
Apartment, 1 Bedroom
Studio
Studio
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$151
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
68 Ponsonby Road, Auckland, 1011
  • Place, Eden Park
    ‪2 min drive‬
  • Place, Sky Tower
    ‪3 min drive‬
  • Place, SkyCity Casino
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
2 bedrooms
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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Exterior

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  • Free WiFi
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4.9 out of 5, Exceptional, 560 reviews
The price is NZ$222
includes taxes & fees
19 Oct - 20 Oct
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About the area

Auckland

A luxury stay in Auckland awaits you at Quest Ponsonby. Within a 20-minute stroll, you'll find popular places like Queen Street Shopping District and University of Auckland. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers dry cleaning/laundry services, luggage storage and a lift. There's also the convenience of self parking. .Within a 30-minute walk of this 4.5-property class Grey Lynn hotel, attractions include SkyCity Casino and Sky Tower.

What's nearby

  • University of Auckland - 16 min walk - 1.4 km
  • Eden Park - 2 min drive - 1.9 km
  • Sky Tower - 3 min drive - 2.6 km
  • SkyCity Casino - 3 min drive - 2.6 km
  • Auckland Ferry Terminal - 5 min drive - 3.3 km

Getting around

  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • ‪Daily Bread - ‬2 min walk
  • ‪Deadshot - ‬2 min walk
  • ‪The Greenhouse - ‬3 min walk
  • ‪Bodega Deli & Bistro - ‬1 min walk
  • ‪Freeman & Grey - ‬2 min walk

About this property

Quest Ponsonby

Luxury hotel in Auckland
As a guest of Quest Ponsonby, you'll find dry cleaning/laundry services and a lift. The front desk is open around the clock. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

  • 38 guestrooms or units
  • Dry cleaning
  • Storage area for luggage
  • Lift
  • No smoking on site
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Secured, covered parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

What is the cancellation policy at Quest Ponsonby?

Quest Ponsonby offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Ponsonby?

As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Quest Ponsonby on 18 Oct 2025 start from NZ$150.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Ponsonby?

Yep, Quest Ponsonby has a secured covered self car park with in/out privileges for NZD 30.00 per day.

Are there any beaches close to Quest Ponsonby?

The closest beach to Quest Ponsonby is Takapuna Beach (8.1 km).

Is there a free airport shuttle available at Quest Ponsonby?

No, Quest Ponsonby does not offer an airport shuttle service.

What time are check-in & check-out at Quest Ponsonby?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Quest Ponsonby?

No, pets are not allowed.

Reviews

Quest Ponsonby Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 766 reviews
Rating 8 - Good. 298 out of 766 reviews
Rating 6 - Okay. 113 out of 766 reviews
Rating 4 - Poor. 45 out of 766 reviews
Rating 2 - Terrible. 31 out of 766 reviews

Reviews

6/10 Okay

cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed with Wotif. Booked a hotel room for theee people and then on way to hotel was called and told it would be an extra $30 ish dolllars for a pull out bed.
Stayed 1 night in Sep 2025

6/10 Okay

Ali

Liked: Cleanliness
Stale and impersonal environment. Dated an noisy. Barely satisfactory
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Lovely staff, good service, a lot better organised this time with checking in after hours and car park. Lovely room, SKY TV was good. TV Remote might need new batteries and it was lagging at times.
Stayed 1 night in Aug 2025

8/10 Good

Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location to CBD and motorway plus onsite parking.
Stayed 1 night in Jul 2025

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff at desk helpful. One bedroom apartment great value for money. Like a hotel suite.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

8/10 Good

Anna-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

8/10 Good

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

8/10 Good

Marc

Stayed 2 nights in Jun 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in May 2025

6/10 Okay

Warren

Liked: Cleanliness
Disliked: Property conditions & facilities
Entrance was 6 inches deep in water after rain, could not get to accom without walking through this. Needs to clear drains to drain water away.
Stayed 1 night in May 2025

6/10 Okay

Jono

Stayed 2 nights in Apr 2025

8/10 Good

Nuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ponsonby shops and restaurants
Stayed 1 night in Mar 2025

6/10 Okay

Suzanne

Stayed 4 nights in Mar 2025

2/10 Terrible

Ange

Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Ange

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the only good thing about this stay. Property was under going painting inside. We werent told. The whole place smelt so bad of incense sticks, they are obviously trying to cover up the paint smell and the damp smell. Room was old, washing machine and dryer didn't work. Plug fittings falling off the wall. Just over all not happy with this stay
Stayed 3 nights in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
Customer service is not great at all, Stated there many times and let’s just say, I won’t be going back.
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking when you arrive is awkward as you have to park up near the footpath.When I checked out,no was at reception so I put the keys in the drop box.I then got rung up after 45 mins after I had checked out asking when I was leaving?
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service
It was ok. Room is a bit tired (walls and furnishings are a bit bumped and bruised). My room also did not lock from the inside (which I forgot to report) Kitchenette was great, overall stay was ok for a night
Stayed 1 night in Mar 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025