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4.3 out of 5

"The managers at this property were very welcoming and lovely. Our room was lovely and clean. " More

By a verified traveller on Mon 19 Jul 2021

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Hotel Description

Regal Residency puts you in the center of Auckland, 4.5 km (2.8 mi) from Kelly Tarlton's Underwater World and 2.5 km (1.5 mi) from Kohimarama Beach. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

You can enjoy Smart TVs with satellite channels, and all 16 rooms feature balconies or patios, iPod docks, and free bottled water. Kitchenettes come equipped with refrigerators and stovetops, and minibars provide free refreshments. Memory foam beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Netflix and irons/ironing boards are also available.

This motel offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include laundry facilities, free newspapers in the lobby, and luggage storage.

Attractions within a 20-minute drive of this 4-star St. Heliers motel include Sylvia Park and ASB Showgrounds.

Superior King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$117* Per night/room 25 Jul. - 26 Jul.

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Suite

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Superior Accessible King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Regal Residency ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regal Residency

Everyone (1) Couples (5) Family (7)
5 out of 5
The managers at this property were very welcoming and lovely. Our room was lovely and clean.

Posted by on 19 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by Garry Singh

Thank you very much for your kind review. Hope to see you in future soon.

4 out of 5
Stayed here with a very able 9 month old. Very clean, very friendly and accommodating staff. The rooms are large and updated/ new. We had no trouble with road noise, this place is a short trip to the city and airport. Stayed here because of the on-site free parking for a camper van and everything else was a bonus. The bed is extremely comfortable and heaters are in both rooms if need be. Very spacious shower and nearly all cooking utensils provided if you want to cook. This is a lovely quiet, clean and comfortable place. Would stay here again.

Posted by on 14 Jul. 2021

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Comment from Hotel Management

14 Jul. 2021 by Garry Singh

Hello Ella, Thank you very much for your feedback. Hope to see you soon. Thanks Garry Singh

5 out of 5
Friendly staff great facilities very comfortable room

Posted by on 2 Mar. 2021

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Comment from Hotel Management

20 Apr. 2021 by Garry Singh

Thank you for your time for this review. Hope to see you back. Thanks Garry Singh Regal Residency Motel

2 out of 5
Disgusting rooms for what we paid. I have stayed in cleaner rooms for half the price of this room. The room smelt like smoke, there was a ball of hair in the bathroom, the tables and benches were not cleaned. Finally there was snot on the wall in the bedroom.

Posted by on 13 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Rajiv

We feel really sorry for the experience you had. although smoking is strictly prohibited in all of our rooms few of the guests don't bother and create a problem for the other guests. Our motel was a full house on the day you arrived so we could not offer you the other room. Regarding issues with the cleaning we really apologize and would definitely take care in the future. One again we feel sorry for a poor experience.

5 out of 5
Very nice, just when pulled out sofa bed there was alot of crumbs and hair

Posted by on 28 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Rajiv

Thanks for your kind review and we look forward to seeing you soon.

4 out of 5
The friendly welcome The very clean room The helpful staff

Posted by on 20 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Rajiv

Thanks for your kind feedback and we look forward to seeing you soon. Regards

4 out of 5

Posted by on 15 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Rajiv

Thanks for your kind feedback. We look forward to welcoming you soon.

4 out of 5
Room is good sized and is clean. Attention to details is lacking and causes annoyance. For example, no tissue in the tissue box. I used toilet paper instead but it run out by the morning. Then couldn't any replacement toilet paper roll in the cabinet.

Posted by on 6 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Rajiv

Thanks for your feedback and sorry for the inconvenience. We will definitely take care of this. Regards

5 out of 5
Perfect hosts. Accommodation beautiful. Comfortable beds. Extremely clean.

Posted by on 23 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Rajiv

Thank you so much for your feedback. We look forward to your stay soon. Regards,

4 out of 5
Very clean modern rooms, comfortable bed. Would recommend to others and would stay again

Posted by on 13 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Rajiv

Thanks for your valuable comments. We look forward seeing you soon.

Property Features

As a guest of Regal Residency, you'll find barbecue grills, a garden, and complimentary newspapers in the lobby. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 4-star Auckland motel.

  • 16 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Auckland Glen Innes Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Regal Residency offers 16 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies or patios. Memory foam beds feature premium bedding. Accommodations at this 4-star motel have kitchenettes with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 40-inch Smart televisions come with satellite channels and Netflix. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio
  • Separate bedroom
  • Memory foam beds
  • Stocked minibar (select free items)
  • IPod dock
  • Smart television
  • Satellite channels
  • Netflix
  • Refrigerator (full size)
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Heating

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No lifts
  • Noise-free rooms not guaranteed
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Host will greet you
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regal Residency Motel
  • Regal Residency Auckland
  • Regal Residency Motel Auckland

You should know

  • Alcohol isn't served at Regal Residency.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.