4/10 Poor
Kay
20 Aug 2025
Don’t do it is my advice. We arrived at 4.30 on check in day to find a closed office and no sign of any staff. A note on the window said if the office was unattended we should have an email giving our room number and how to access the key. There was no email. We rang the contact number provided (which obviously provided a service for multiple hotels) and were asked where we were and told that someone would be there to help us shortly. No one came as we waited in the cold for at least 10 minutes. We rang back, we were then provided with a room number and the code for the key lock box. Room ordinary and not well cleaned in parts (a piece of dental floss in the bathroom drawer which was stained and unpleasant. Did not see a staff member for the rest of our overnight stay or at checkout the next morning. Spend your money somewhere else.
Kay
Stayed 1 night in Aug 2025