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United Auckland

Property class: 1.5

Photo gallery for United Auckland

A reception area with a green wall, a counter, and a magazine rack.
A ping pong table with paddles in a room with orange walls and a neon sign that reads "Better Together".
A meeting room with a blue ceiling decorated with cloud patterns and LED lights, a white table with a laptop, a potted plant, and a small sign.
A hotel room with a bed, a table with chairs, a window with a view of a tower, and two framed pictures on the wall.
A hotel room with a bed, two chairs, a table, a coat rack, and artwork on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is NZ$59
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
18 Liverpool St, Auckland, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪2 min walk‬
  • Place, Karangahape Road
    ‪2 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Single Room with Shared Bathroom

A hotel room with a bed, a desk, a chair, a window with curtains, a lamp, and a framed picture on the wall.

Single Room with Shared Bathroom

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 6-bed Dormitory

A bunk bed room with a red wardrobe, a door, and a light switch.

Bed in 6-bed Dormitory

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Women only, City View

A bunk bed room with a red wardrobe, a door, and a light switch.

Shared Dormitory, Women only, City View

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Double Room, 1 Double Bed, Shared Bathroom, City View

A hotel room with a bed, two blue chairs, a window with curtains, a bedside table with a lamp, and a wall-mounted picture.

Double Room, 1 Double Bed, Shared Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio, 1 Queen Bed, Ensuite, City View

A hotel room with a bed, a desk with a microwave, a chair, and a window with curtains.

Classic Studio, 1 Queen Bed, Ensuite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, 2 Double Beds, Ensuite

A hotel room with two beds, a round table with chairs, and a small potted plant.

Double or Twin Room, 2 Double Beds, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Shared Bathroom

A hotel room with a bed, two bedside tables, a chair, and a mirror.

Deluxe Double Room, 1 Queen Bed, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Hotel Indigo Auckland by IHG

Auckland Central Business District
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.6 out of 10, Exceptional, 287 reviews
The price is NZ$203
includes taxes & fees
27 Sept - 28 Sept
Hotel Indigo Auckland by IHG

About the area

Auckland

United Auckland places you in the centre of Auckland, within a short 5-minute stroll of Queen Street Shopping District and Karangahape Road. Highlights at this hostel include free in-room WiFi. .This smoke-free hostel offers free WiFi in public areas, express check-out and a television in a common area. Additionally, you'll find a microwave in a common area and a fridge in a common area. .Places within a short walk of this Auckland Central Business District hostel include University of Auckland and Auckland City Hospital is within 15 minutes.
View more Hostels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 2 min walk - 0.2 km
  • Karangahape Road - 2 min walk - 0.2 km
  • Sky Tower - 13 min walk - 1.1 km
  • SkyCity Casino - 13 min walk - 1.1 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Karanga-a-Hape Station - 7 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Cafe Crema - ‬3 min walk
  • ‪The Langham Auckland Winery - ‬3 min walk
  • ‪Eight Restaurant at Cordis, Auckland - ‬1 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Queens Court Food Court - ‬2 min walk

About this property

United Auckland

United Auckland offers its guests express check-out, a television in common area, and a lift. WiFi is free in public spaces. United Auckland also features a microwave in a common area and a fridge in a common area.

This Auckland hostel is smoke free.

  • 17 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
United Auckland offers 17 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (weekly)

Business services

  • Coworking space

Accessibility

  • Lift (95 centimetre wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

United Auckland Auckland
United Auckland Hostel/Backpacker accommodation
United Auckland Hostel/Backpacker accommodation Auckland

Frequently asked questions

What is the cancellation policy at United Auckland?

United Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at United Auckland?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at United Auckland on 1 Oct 2026 start from NZ$59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to United Auckland?

The closest beach to United Auckland is Takapuna Beach (7.7 km).

Is there a free airport shuttle available at United Auckland?

No, United Auckland does not offer an airport shuttle service.

What time are check-in & check-out at United Auckland?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at United Auckland?

No, pets are not allowed.

United Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff on arrival was excellent, room was adequate
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location, very clean. The small studio rooms are fantastic.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
good service, clean room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff member on arrival. Room and ensuite were impeccably clean. We would have preferred if there was more furniture like a couple of armchairs and another bedside table but understand it's fairly budget friendly accommodation
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The bedding is super soft and cosy, but you only get one very thin pillow. Lovely private room with plenty of space, but bring ear plugs as the doors all bang loudly late at night and early in the morning. Basic free breakfast (toast, cereal, and oats) but it’s often put out later than they say (9-9:30 rather than 8:30). I like the location near K’Road and the views of the city from the top floors are amazing. I have stayed here twice now and would come back as I know what to expect and it’s a good price for what you get.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get the room we thought we were getting
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Airconditioner plus we got a double bed not a queen size as booked. Area of hostel clearly had drug dealing going on with screaming & shouting of users in street
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was happy with the staff at United..unfortunately not so impressed with 'wotif' ( third party booking ).. Got to United only to find there was no room available ( one i had book 2 months in advance)..Had booking references Numbers and whats more ..i actually rang the hotel 2 minutes after i had made the booking ( just to confirm) and they said yes all is fine?? After a 45 minute wait while staff located us a room we had somewhere to stay..( myself and my two sons) one of which was flying out the next day to Australia for 6 months, so was a very important stay for me with my boys..(All up from chch for the night) to see Coldplay and farewell a son/brother . Needless to say i will not be using a third party booking agency again..
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ja
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗で丁寧、親切でした。
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Disliked: Amenities
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025
Verified review

2/10 Terrible

Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Stayed 6 nights in Dec 2024