At this holiday home you'll be 4.1 km (2.6 mi) from Old Town and 1.9 km (1.2 mi) from Shingle Creek Regional Park. Highlights at this holiday home include a kitchen, a private pool and a washer/dryer. .You can enjoy a TV with cable channels, and home features 3 bathrooms, a balcony and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A coffee/tea maker, a hairdryer and an iron/ironing board are also available. .Enjoy the water park, gym and Hot tub. Additionally, you'll find laundry facilities, a games room and a garden. .Attractions within a 10-minute drive of this Kissimmee holiday home include Disney Springs™ and Orlando Vineland Premium Outlets.
Orlando Vineland Premium Outlets - 7 min drive - 8.1 km
SeaWorld® Orlando - 11 min drive - 13.5 km
Discovery Cove - 11 min drive - 13.5 km
Getting around
Poinciana Station - 12 min drive
Kissimmee Station - 15 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 11 min drive
Restaurants
Wendy's - 3 min drive
Taco Bell - 8 min walk
Miller's Ale House - 2 min drive
Olive Garden - 14 min walk
Churromania - 2 min drive
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Gorgeous Decor 4 Bd w Pool Close to Disney 4820
Summary: Live your vacation on a sumptuous private villa in the world's most concentrated gathering of thematic parks.
Utmost sophistication distinguishes this townhome with private pool located in Storey Lake where guests are delighted by all the facilities and amenities that the resort and Orlando/Kissimmee area has to offer.
Up to 8 guests.
Main Floor: Bedroom 1 w/ QueenSize bed, Bathroom w/ shower, Living-Dining Room and full-stocked Kitchen.
Upper Floor: Bedroom 2 w/ KingSize bed w/ en-suite bathroom, Bedroom 2 QueenSize bed, Bathroom w/ shower and Bedroom 3 w/ 2 TwinSize beds, 3rd Bathroom w/ glass door & double sink toilet area and Washer/Dryer Room.
Featured Amenities:
Heated Pool Available Upon Request at Extra Charge Screened Patio w/ Private Pool & Bbq Area Relaxing Whirlpool Tub 3 Parking Spaces Cable TV and Smart TV Free Wi-Fi HVAC Alarm Towels & Linen Fully Equipped Kitchen & Laundry
Professionally Cleanned , High Touch Surfaces Disinfected, Stocked with New TP, Paper Towel, Hand Soap and more amenities for your Arrival Use ! Bathrooms and Kitchen Surfaces Cleaned with Professional Disinfectant and all Clothes are Washed w Bleach&Soap and Dried on high temperature. Cleaning Team uses Gloves and Masks during all cleaning time.During Pre Arrival Inspection Disinfectant are used again on high touch surfaces.All to be most safe environment for Your Stay ! *Refundable Damage Deposit Required.
We don't accept pets of any kind.
Provided/All Units: Kitchen, basics for cooking, self check-in, free parking, linens provided, towels provided, Water Heater, private living, smoke detectors, hangers, all single-family, senior-friendly, child-friendly, family-friendly, long term.
* We charge a refundable damage deposit of $400. This will be processed 2 days prior to your check-in date. The deposit will be fully refunded to you within 3 business days after your checkout, provided there are no damages or violations during your stay.
The Space: Live your vacation on a sumptuous private villa in the world's most concentrated gathering of thematic parks.
Storey Lake Resort offers an irreplaceable location and world-class amenities and facilities including: a state-of-the-art clubhouse that features a business center, kitchen, fitness center and spa, a lazy river, and a resort-style swimming pool with water slides and a splash park, a restaurant & bar, a playground, and many sports courts, kayaking and mini golf activities are also available throughout the community.
The resort is situated on Osceola Parkway with easy access to the main Florida highways such as SR 535, I-4, I-Drive, 417, and US 192. Just minutes away from the most famous attraction theme parks! Walt Disney World, Universal Orlando, SeaWorld, Legoland, and many other amusement parks will make an unforgettable retreat experience. Guests have a short drive to the area's convenience stores, restaurants, and shopping malls.
Located on Osceola Parkway it has quick access to the main Florida highways such as SR 535, I-4, and US 192.
This luxury vacation home comfortably accommodates up to 8 guests in two stories.
An open space with view to the private pool encompass the living-dinning room and a gourmet kitchen with state-of-the-art appliances.
This 4 bed / 3 bath home features a QueenSize bed in the first bedroom, and a bathroom with shower box downstairs.
A fabulous master bedroom with KingSize bed and ensuite bathroom, and bedroom 3 w QueenSize bed, Bathroom w/ shower and other bedroom 4 with TwinSize beds that share the third bathroom. The laundry/washer area are also in the second floor.
Throughout the property the simple elegant minimalistic décor maximizes all the ambients.
Featured Amenities:
Heated Pool Available Upon Request at Extra Charge Screened Patio w/ Private Pool & BBQ Area Relaxing Whirlpool Tub 3 Parking Spaces Cable TV and Smart TV Free Wi-Fi Cable TV Alarm Towels & Linen Fully Equipped Kitchen & Laundry
Professionally Cleanned , High Touch Surfaces Disinfected, Stocked with New TP, Paper Towel, Hand Soap and more amenities for your Arrival Use ! Bathrooms and Kitchen Surfaces Cleaned with Professional Disinfectant and all Clothes are Washed w Bleach&Soap and Dried on high temperature. Cleaning Team uses Gloves and Masks during all cleaning time.During Pre Arrival Inspection Disinfectant are used again on high touch surfaces.All to be most safe environment for Your Stay ! *Refundable Damage Deposit Required.
* We charge a refundable damage deposit of $200. This will be processed 2 days prior to your check-in date. The deposit will be fully refunded to you within 3 business days after your checkout, provided there are no damages or violations during your stay.
Guest Access: Thank you for choosing Wonder Vacation Homes for your upcoming stay. We are delighted to be your host and want to ensure a seamless and enjoyable experience for you. Please find below important information regarding your reservation and check-in process.
1. Reservation Confirmation and Rental Agreement: upon confirmation of your reservation, we kindly request that you sign our rental agreement as soon as possible. The rental agreement outlines the terms and conditions of your stay and ensures a mutual understanding of responsibilities. You should have received an email with instructions on how to sign the agreement. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.
2. Online Verification Process: to maintain the safety and security of all our guests, we require completion of an online verification process. This process includes uploading pictures of your identification documents (e.g., driver's license, passport) through our secure platform. We appreciate your cooperation in completing this step before your arrival.
3. Directions and Check-In Instructions: two days before your scheduled arrival, we will provide you with the full Directions and Check-In Instructions for your Vacation Home. These instructions will include the address, gate codes, and home codes necessary to access your rental property. We recommend saving these instructions for easy reference during your journey.
We hope this information clarifies the necessary steps for your upcoming stay with Wonder Vacation Homes. If you have any further questions or need assistance, our customer service team is available to assist you. We look forward to providing you with an unforgettable vacation experience!
The Neighborhood: Nestled in the heart of Kissimmee, Florida, the Neighborhood of Storey Lake Resort offers an idyllic vacation experience for families, couples, and solo travelers alike. This luxurious gated community, spanning across picturesque landscapes, has established itself as a premier destination in Central Florida for its upscale accommodations, fantastic amenities, and proximity to the region's top attractions.
A key feature of Storey Lake Resort is its elegant and spacious vacation homes and townhouses, which are thoughtfully designed with modern furnishings, well-equipped kitchens, and private pools to ensure a comfortable stay for guests. These vacation rentals range from cozy 2-bedroom units to extravagant 6-bedroom villas, catering to diverse group sizes and preferences.
The resort's outstanding amenities make it stand out from the crowd. With a state-of-the-art clubhouse as its centerpiece, guests can enjoy a sparkling resort-style pool, a lazy river, and a splash park that provide endless fun for children and adults alike. Fitness enthusiasts can take advantage of the well-equipped gym, while sports lovers can indulge in a friendly game of volleyball, basketball, or mini-golf.
Storey Lake Resort's prime location is a major selling point, as it is conveniently situated close to the region's top attractions. With easy access to major highways, guests are just minutes away from the magic of Walt Disney World, the thrilling roller coasters of Universal Studios, and the diverse marine life of SeaWorld. In addition, the resort is surrounded by an array of dining options, shopping centers, and golf courses, ensuring a perfect blend of relaxation and excitement.
Nature lovers will appreciate the beautiful conservation areas and serene lakes that surround the resort, with plenty of walking trails and picturesque spots for picnics or leisurely strolls. Fishing enthusiasts can cast their lines in the resort's own catch-and-release fishing spots, providing a tranquil way to unwind amidst Florida's lush landscapes.
In summary, the Neighborhood of Storey Lake Resort in Kissimmee, Florida, offers an exceptional vacation experience with its luxurious accommodations, top-notch amenities, and prime location near Central Florida's most popular attractions. Its serene natural surroundings, combined with the convenience of modern living, make it an ideal destination for a memorable getaway.
Other Things to Note: - Pet Policies: we don’t accept pets of any kind. If you have a service animal please contact our reservations department for registration instructions. - Refundable Damage Deposit: please note that all our vacation homes require a refundable damage deposit. This deposit will be charged to your payment method two days prior to your arrival. It serves as a precautionary measure to cover any potential damages incurred during your stay. Rest assured that the deposit will be refunded up to 7 business days after your departure, provided no damages are reported. Additional Amenities: we provide options such as a BBQ Grill, Pool Heater, Baby Cribs, High Chairs, Strollers, Rollaway Beds, and Pack'n Plays. Please note that these amenities come with an additional cost, which is not included in your total reservation amount. If you wish to include any of these services, kindly let us know so we can arrange them and add the charges accordingly.
Property manager
Bruno Scarabottolo
Languages
English, Italian, Polish, Portuguese, Spanish
Similar properties
This townhouse is a 4 bedroom(s), 3 bathrooms, located in Kissimmee, FL.
This townhouse is a 4 bedroom(s), 3 bathrooms, located in Kissimmee, FL.
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
Garden
Property located in a resort
Unit size: 2,200 square feet
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Pets
No pets allowed
Note from host: Free
Children and extra beds
Children are welcome.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
Property is also known as
641db60035f145002a593e83
Vrbo Property
Luxurious Decor 4 Bd w/ Pool Close to Disney 4820 Kissimmee
Frequently asked questions
Are there any beaches close to Gorgeous Decor 4 Bd w Pool Close to Disney 4820?
The closest beach to Gorgeous Decor 4 Bd w Pool Close to Disney 4820 is Beachcomber Beach (13.3 km).
Does Gorgeous Decor 4 Bd w Pool Close to Disney 4820 have a pool?
Gorgeous Decor 4 Bd w Pool Close to Disney 4820 has a pool and a communal pool.
Does Gorgeous Decor 4 Bd w Pool Close to Disney 4820 have a waterslide?
No, but it has a waterpark and lazy river.
What makes Gorgeous Decor 4 Bd w Pool Close to Disney 4820 a romantic place to stay?
1 hot tub, private pools, and private balconies all help set the scene for a sizzling getaway at Gorgeous Decor 4 Bd w Pool Close to Disney 4820.
Is Gorgeous Decor 4 Bd w Pool Close to Disney 4820 family-friendly?
You bet! With amenities such as an arcade, a water park and children's dinnerware, it's no surprise that Gorgeous Decor 4 Bd w Pool Close to Disney 4820 is a winner with our family travellers.
Is there a private hot tub at Gorgeous Decor 4 Bd w Pool Close to Disney 4820?
Yep, there is a hot tub.
Is there a free airport shuttle available at Gorgeous Decor 4 Bd w Pool Close to Disney 4820?
No, Gorgeous Decor 4 Bd w Pool Close to Disney 4820 does not offer an airport shuttle service.
What time are check-in & check-out at Gorgeous Decor 4 Bd w Pool Close to Disney 4820?
Check-in begins at 4:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Gorgeous Decor 4 Bd w Pool Close to Disney 4820?
No, pets are not allowed.
Is there a golf course on site at Gorgeous Decor 4 Bd w Pool Close to Disney 4820?
There is a golf course next to Gorgeous Decor 4 Bd w Pool Close to Disney 4820.
Gorgeous Decor 4 Bd w Pool Close to Disney 4820 Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 20 out of 38 reviews
10 - Excellent
20
Rating 8 - Good. 11 out of 38 reviews
8 - Good
11
Rating 6 - Okay. 4 out of 38 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 38 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 38 reviews
2 - Terrible
0
9.2/10
Cleanliness
Reviews
8/10 Good
Jo-Ann T.
31 Mar 2025
Liked: Cleanliness
Close to Disney and Universal
Townhouse is as pictured in the listing. Rental company was easy to communicate with. Master bed was super comfortable. Location close to Disney and Universal. Walk to waterpark and clubhouse wasn’t far. Access into community and townhouse was easy. Plenty of parking space available. No issues with the wifi or connectivity. However, property can be cleaned a little better. Floors were quite dirty leaving socks or bare feet black. Kitchen can be a little more equipped. Starter essential package wasn’t enough. A lot of things we needed to buy but difficult as they don’t come in small quantities and were either wasted or lugged back with us.
Jo-Ann T.
Stayed 7 nights in Mar 2025
8/10 Good
Kristin S.
30 Mar 2025
Liked: Cleanliness
Nice place
The place did the job for us. There were some minor issues with the property like the couch being broken but overall we had a positive stay. There were minimal supplies so make sure to bring everything that you will need, like salt and pepper.
Kristin S.
Stayed 5 nights in Mar 2025
8/10 Good
DeMario M.
26 Mar 2025
Liked: Cleanliness
Future Return If Available
Lovely, Neighborhood, Beautiful Home, communication was immaculate
DeMario M.
Stayed 4 nights in Mar 2025
8/10 Good
Verified traveller
24 Feb 2025
Liked: Cleanliness
Disney Trip
Wonder Vacation Homes was very responsive to all text and email messages throughout the process.
Verified traveller
Stayed 7 nights in Feb 2025
10/10 Excellent
Tolliver D.
25 Nov 2024
Liked: Cleanliness
Goodw
It was a good time!
Tolliver D.
Stayed 4 nights in Nov 2024
10/10 Excellent
Jessica R.
4 Oct 2024
Liked: Cleanliness
Perfect
We loved this property. It was spacious enough for everyone to have their own space, but still offered a gathering place. The little private pool was the perfect size. We also loved the amenities of tge larger community pool/mini golf. Lots of safe areas to go for our evening walks and plenty of places to fish. We caught some good sized bass! Other people mentioned the coffee maker didn't work, but it was actually the outlets on the wall behind the stove. Once we moved the coffee maker to the island, it was great. We would definitely come back.
Jessica R.
Stayed 5 nights in Sep 2024
10/10 Excellent
Nathan J.
13 Aug 2024
Liked: Cleanliness
Wonderful memories.
The property is located in a great neighborhood with theme parks and shopping nearby. The kids also enjoyed the onsite water park. We have visited the Orlando area many times and stayed in several homes, but this was one of our favorites. The property manager also went above and beyond to ensure our stay was perfect. We will definitely stay here again.
The only issue was the rear entry gate to the community, which was not working the majority of the time.
Nathan J.
Stayed 8 nights in Aug 2024
10/10 Excellent
Amanda J.
8 Jul 2024
Liked: Cleanliness
Volleyball nationals trip
We loved this property. Family of 5 stayed very comfortably. Close to Disney, Sea World etc. Experienced small problem with wifi not working. Notified management and they sent someone out right away. Only complaint was not enough towels, toilet paper etc. for a family of 5, we went and bought our own TP. But we would definitely stay here again. Excellent property
Amanda J.
Stayed 6 nights in Jun 2024
10/10 Excellent
Kimmie R.
15 Jun 2024
Liked: Cleanliness
Amazing Stay!
We had a great time! Very clean and nice place to stay.
Kimmie R.
Stayed 5 nights in Jun 2024
10/10 Excellent
William S.
23 Apr 2024
Liked: Cleanliness
Great place
Great place to stay. Quiet area and family friendly.
William S.
Stayed 5 nights in Apr 2024
8/10 Good
Michael B.
9 Apr 2024
Liked: Cleanliness
Lullaby Lane
Property needs better pillows in bedrooms and outside patio furniture. Also washclothes.
Michael B.
Stayed 8 nights in Mar 2024
4/10 Poor
Patricia M.
1 Apr 2024
Disliked: Cleanliness
Review for 4820 Lullaby Lane
The photo of the pool was inaccurate, it was a very small plunge pool. The house had dirty dishes, dirty pots and pans in the cupboard. The floor was also dirty. Some of the bed sheets were torn and there were broken lamps in the bedrooms. Many gouge marks on the walls.i spent my first day cleaning this unit.
Patricia M.
Stayed 13 nights in Mar 2024
8/10 Good
Jenn P., Emerald Park Sask Canada
13 Mar 2024
Liked: Cleanliness
Winter getaway
Good size townhouse, good location, our family enjoyed the stay. Pool was cold so needed to pay for it to be heated.
Jenn P.
Stayed 7 nights in Feb 2024
10/10 Excellent
Penny W.
3 Mar 2024
Liked: Cleanliness
Family vacation
The condo was very nice for my family, worked out well for Auntie and her young family.
pros- great parking, close to anything you need, kids loved the pool, it was heated as I paid extra.
Plenty of paper products and cleaning to get you started.
Cons- sheets were very thin and worn, pillows were also very cheap and flat, every pillow in the place was the same. Outdoor patio furniture not as pictured, no loungers and they are in the photos, padding on benches were replaced and did not fit correctly. I sent message regarding loungers missing and was told property is what it is. No dish towels, no plastic dishes for young children. We made it all work, this was my first VRBO so I learned a lot.
All and all I would recommend this condo.
Penny W.
Stayed 7 nights in Feb 2024
6/10 Okay
mark R.
9 Jan 2024
Liked: Cleanliness
Disappointed
Upon arrival we could not get through the check in gate with the bar codes provided. Our entire stay we had to.piggy back someone else who could actually get through. Shower had hairs in it and an 18 inch long piece of the shower was broken. Indid let manager know. Very cheap towels for showers and no washcloths at all in any of the bathrooms. Most disappointing aspect was I paid 40 dollars a day up front to have the heated pool for the kids. The heater was never turned on. Verified by neighbors and pictures i sent to management asking for a refund of my money i paid since it wasnt heated. Then the runaround started. They werent in charge, theyd let someone know blah blah blah. Finally when i said id hold off on the review they said someone would contact me right away...never happened. So im out the 160 bucks and the kids never got to swim because the water was 62 degrees. Neighbors said theyve heard of this practice a lot with rental properties. As it is very expensive to heat the pools...then dont offer this service. We wouldve went somewhere else.
mark R.
Stayed 4 nights in Dec 2023
10/10 Excellent
Anna V.
1 Jan 2024
Liked: Cleanliness
Great Location
Great location to the Disney Parks. Overall very clean place and property manager is responsive. The pool area looks cool- it was too cold to use for this trip but hopefully we can book another staybin the future and play in the pool area.
Anna V.
Stayed 5 nights in Dec 2023
10/10 Excellent
Daniel L.
14 Nov 2023
Liked: Cleanliness
Great Place to stay!
Our friend group had a great time! Place was clean nice. Easy to get in and out. The only “issue” we had was we were there 6 nights and only had two trash bags so we had to go buy some. Not a big deal but I’ve stayed places that usually have a small box
But definitely recommend!!
Daniel L.
Stayed 6 nights in Nov 2023
10/10 Excellent
Gary V.
29 Oct 2023
Liked: Cleanliness
Great clean place
Place was clean and modern. It did have carpet upstairs but looked in good shape. Had one issue that the management company responded to fairly quickly so had a good experience compared to other reviews. Kids loved the little pool in the back. Place came with enough shampoo, soap and toilet paper to last the stay. Would stay again thanks!
Gary V.
Stayed 7 nights in Oct 2023
10/10 Excellent
Brandy H.
22 Sept 2023
Liked: Cleanliness
Great time
Everything was great. Just as described. Would stay here again
Brandy H.
Stayed 7 nights in Sep 2023
10/10 Excellent
Chasity H.
4 Sept 2023
Liked: Cleanliness
Great stay
Was a beautiful townhouse was perfect for what I needed
Chasity H.
Stayed 2 nights in Sep 2023
10/10 Excellent
Janet F., St. Louis
7 Aug 2023
Liked: Cleanliness
2023 Vacation
We had a wonderful stay at this house. Played board games in the eve. Cooked dinners together, close to everything.
Janet F.
Stayed 9 nights in Jul 2023
4/10 Poor
Matt L., Moberly MO
24 Jul 2023
Liked: Cleanliness
No Communication from Wonder Vacations
The property and location are great, but the communication from Wonder Vacations was horrible. I asked three times for someone to call me, and they never did. Once was around 10:30 at night because the door code wouldn't work. We were worn out and couldn’t get in. Finally, after several tries it worked and we got in the home but never received a call, even the next day. The garbage disposal was broken, and that side of the sink was stopped up the entire time, I again asked for a phone call and never received one. The pool furniture was rusted and broke. The master bedroom light was burned out and the master bathroom cabinet door needed screwed to the hinge as it was falling off. Overall if I would have had better communication with Wonder Vacations, I would have given a much higher rating because it is a nice place, but they clearly didn’t care about us. It seemed that we were just another number to them.
Matt L.
10/10 Excellent
Yenibeth B., New York City
23 Jul 2023
Liked: Cleanliness
Amazing Home
This place was prefect. It meant all our expectations. Customer service was wonderful. They responded promptly. The house was clean and had everything you need. Enough rooms for a comfortable stay. The pool is perfect for the kiddos, it’s entertained them all day.
The only things that I would recommend is: they should provide a mop because the floor gets wet from walking in and out from the pool into the house. We encounter issues with the dryer, but they fixed it shortly after. Lastly, the dressers should be bolted to the wall for child safety. One of the dressers tipped over onto my son; he was fine but just to avoid this from happening again.
Otherwise, this is my second time staying in this community and I would come again.
Yenibeth B.
Stayed 7 nights in Jul 2023
8/10 Good
Debbie Y.
11 Jul 2023
Liked: Cleanliness
Great place to stay!!
We spent 1 week here, and there was plenty of room and it was very clean. The location was good too as it was central to many Orlando attractions. Our teenager children enjoyed all of the amenities, and security was appropriate.
Debbie Y.
Stayed 7 nights in Jun 2023
4/10 Poor
Greg S.
5 Jul 2023
Liked: Cleanliness
its too bad...
The property was nice and accommodating. It was a clean unit with a nice pool and the interior finishings were up to date.
The unfortunate thing that will keep me from using them again is the inability of property owner communicate and provide real time service when needed. The lock on the front door broke. It was 9:30pm and we could not get into the unit. I text because that's how the communications were set up, but they didn't even reply. I had to look at the contract to find a usable phone number and when I did their "office" closed at 9. If it wasn't for the lock working on the 25th time trying we would have had to sleep in the car. I text the next morning a didn't get a reply until almost lunch time. By that time we had gone to Walmart and bought a screw driver and batteries and fixed it ourselves.
The thing that really makes this unfortunate was that they took the "refundable" damage deposit of $500 out twice and denied doing it (over text) and when I "text" them evidence of the double draw they never replied even though I readdressed it 4 or 5 times. After the check out they refunded one of the $500, but not the second and are still ignoring communications on it. They got me for $500 and now I have to do the extra work to have my bank deal with it.
It was a nice place to stay, but stress was with me the whole time, because of aforementioned incidents.