Rydges Lakeland Resort Queenstown

3.5 star property
Lakefront hotel with sauna and 24-hour front desk

Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Lake View King Room
Poolside views, open daily
Interior entrance
Standard Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • TSS Earnslaw Steamship
    ‪8 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪11 min drive‬

Room options

Lake View King Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Sofa bed
Blackout curtains
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Lake View Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • Lake view
  • Sleeps 2
  • 2 Single Beds

About the area

Queenstown

Rydges Lakeland Resort Queenstown places you steps from Lake Wakatipu and within a 10-minute stroll of SKYCITY Wharf Casino. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Bazaar, serves local cuisine and is open for breakfast. Reds Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the sauna and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 3.5-property class Queenstown City Centre hotel, attractions include Skyline Queenstown and Onsen Hot Pools.

What's nearby

  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Queenstown Mall - 12 min walk - 1.0 km
  • Kiwi and Birdlife Park - 12 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.2 km
  • Queenstown Gardens - 4 min drive - 2.2 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

Restaurants

  • ‪Fergburger - ‬9 min walk
  • ‪Patagonia Chocolates - ‬8 min walk
  • ‪Smiths Craft Beer House - ‬8 min walk
  • ‪Mrs. Ferg Beach Street - ‬7 min walk
  • ‪Madam Woo - ‬9 min walk

About this property

Rydges Lakeland Resort Queenstown

Lakefront hotel with sauna and 24-hour front desk
Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7126 square feet (662 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown hotel is smoke free.

  • 72 guestrooms or units
  • 6 levels
  • Conference rooms
  • 7126 sq ft of conference space
  • 662 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rydges Lakeland Resort Queenstown offers 72 accommodations with a safe and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,126 square feet of conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 for adults and from NZD 20 for children
  • Uncovered self-parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Rydges Lakeland Resort Queenstown?

Rydges Lakeland Resort Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rydges Lakeland Resort Queenstown?

Yep, Rydges Lakeland Resort Queenstown has an uncovered self car park for NZD 25.00 per night. Onsite parking is limited.

Are there any beaches close to Rydges Lakeland Resort Queenstown?

Yep, Rydges Lakeland Resort Queenstown is a short 9-minute walk from Queenstown Beach. Fun beach activities include waterskiing, windsurfing and parasailing. You can also find boat tours.

Does Rydges Lakeland Resort Queenstown have a pool?

Rydges Lakeland Resort Queenstown has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Rydges Lakeland Resort Queenstown a romantic place to stay?

Poolside dining and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Rydges Lakeland Resort Queenstown.

Is Rydges Lakeland Resort Queenstown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Rydges Lakeland Resort Queenstown is a hit with families.

Does Rydges Lakeland Resort Queenstown serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Rydges Lakeland Resort Queenstown?

No, Rydges Lakeland Resort Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Lakeland Resort Queenstown?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Rydges Lakeland Resort Queenstown?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Rydges Lakeland Resort Queenstown?

No, pets are not allowed.

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 251 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 231 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property was in a good spot and very clean. We booked for 3 adults but the sofa bed was awful. One night was a cold shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jake

Stayed 3 nights in Apr 2025

8/10 Good

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was great to be upgraded to a Suite upon check-in, and the staff were very friendly. The room was a little dated however with a very large shared balcony. The restaurant/bar and the breakfast restaurant were great too. Paid parking was close by, and the hotel is only a 5-10 minute walk from the center of town, which was very convenient. Beds were clean and comfy, and the heaters heated our rooms quite well.
Stayed 3 nights in Apr 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are a little out dated, but hotel is being Reno’d at the moment. Other than that, excellent location, friendly staff, easy parking. Will be back!
Stayed 2 nights in Mar 2025

8/10 Good

Ashleigh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We’ve stayed a few times and I can’t fault its location - which is why we choose it. Out of the town chaos but an easy, flat walk along the lake to get into town. Beautiful views of the lake from the rooms too. It’s old and rooms need an update (they are actually doing this right now to half the hotel and I imagine the other half will be done soon too). The restaurants are great, lovely food and amazing views. Staff were hit and miss with their kindness. The man on reception is AMAZING and so accomodating, I don’t know his name but he was lovely vs a woman we had at one point who was much less accomodating and helpful. Same with dinner we had some really kind servers and then some grumpy ones. The other confusing point is the EVT system. No one really seems to acknowledge it or know how it works. I appreciate we booked through a third party but we’ve had no issues at other Rydges ro use our benefits (but not earn any points). We found mixed understandings but again the man on reception was happy to work through any issues and we appreciate that. Overall we like it here and hope to stay again once it’s renovated and refreshed as a QT
Stayed 2 nights in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
Sink didn’t work for two day stay. Balcony door lock didn’t work. No amenities and the room was basic and dated. Charged extra for parking. For almost $500 a night NZ$ it was not what I was expecting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and views

Location was perfect. Easy walk to town and great view of lake from room
Stayed 3 nights in Feb 2025

10/10 Excellent

Bevan

Travelled with partner
Beautiful location, very nice hotel, bar and restaurant. Room was a bit small.
Stayed 2 nights in Feb 2025

8/10 Good

Penny

Stayed 2 nights in Feb 2025

8/10 Good

Jay

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the main road
Stayed 2 nights in Feb 2025

6/10 Okay

Emma

Business traveller
Liked: Room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

neale

Stayed 6 nights in Feb 2025

8/10 Good

Denise, Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing renovations, so will only get better. What I liked: - Bus stops right out front, so easy and inexpensive transfer from the airport. - Walkable to town, but far enough away to be quiet. - Decent buffet breakfast options - Nice view of the lake - Front desk staff were extremely helpful in reconfirming any tours we had booked. - Nice little beach\park area across the street to enjoy. We had the one bedroom suite - definitely tired and dated, but was still comfortable. No AC, so opened the windows at night which was fine.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carol

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Patrick Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

john, Ridgewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good, very walkable to the restaurants, bars and shops. Spectacular views from the restaurant and Bar. Drawbacks, no AC and if you leave the windows open, the road is very noisy in the morning and the trees parcially block the lake. All that said, i would stay there again.
Stayed 4 nights in Feb 2025

4/10 Poor

Arne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay again

The hotel was sub par in every way. Rude and combative front desk manager when I told him we had no water at pressure at all in our shower. Room was dirty when we checked in. Clearly regional managers are unaware how tattered and underwhelming this property has become. Very disappointing on so many levels. Too bad. We expected to like it
Stayed 3 nights in Jan 2025

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very good but building is in need of TLC
Stayed 7 nights in Feb 2025

4/10 Poor

Young Mi

Disliked: Cleanliness, property conditions & facilities
Great location but facility is very old and it was disappointing . I hope their renovation improves the facility.
Stayed 5 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view over lake
Stayed 4 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jan 2025

4/10 Poor

Mathijs

Stayed 2 nights in Jan 2025

6/10 Okay

JOSHUA

Travelled with family
Disliked: Property conditions & facilities, room comfort
No air conditioning in unacceptable for this type of hotel in this area, for this price.
Stayed 3 nights in Jan 2025