4.5 out of 5

"Stayed here for 2 nights. Clean, cosy and comfortable. Had 2 kids with me and they truly enjoyed their stay here. We didn't get the chance to use the ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in Rotorua awaits you at Holiday Inn Rotorua. You'll be 2.9 km (1.8 mi) from Tamaki Maori Village and 3.1 km (1.9 mi) from Polynesian Spa. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with satellite channels, and all 203 rooms feature free WiFi, free wired Internet, and in-room childcare. Fridges and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries, while pillow menus invite a good night's rest. Additionally, coffee/tea makers, free weekday newspapers, and hairdryers are available.

The restaurant, Chapman Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre and spa tub. Other amenities include free WiFi in public areas, a conference centre, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of a free shopping centre shuttle.

Attractions within a 15-minute drive of this 4.5-star Rotorua hotel include Skyline Rotorua and Lake Rotoiti.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$119 per night

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (WHEELCHAIR)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Holiday Inn Rotorua ratings based on 699 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Rotorua

Everyone (244) Couples (137) Family (319)
4 out of 5
Quite, beds were great, staff friendly, handy location & plenty of parking

Posted by on 22 Mar. 2019

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5 out of 5
Everything was great location staff amenities bbnbbnnnnnn

Posted by on 19 Mar. 2019

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5 out of 5
Courtesy bus - fresh water and lovely beds friendly staff - great location

Posted by on 24 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by Maureen

Thanks for taking the time to provide a review. Regards

4 out of 5
very clean,could do with sharpen up on price though

Posted by on 11 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by Maureen

Thanks for choosing to stay with us. Regards

4 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Maureen

Thanks for your rating Cheers

4 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Maureen

Thanks

5 out of 5
Lovely friendly A busy season on a hot weekend and the pool and spa were over used ( which is a good thing I guess ) Very comfy For the wotif price we paid would definitely use again Thanks trivago/wotif

Posted by on 22 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Maureen

The pool and spas are popular all year round, I hope we can welcome you back again. Regards

4 out of 5
Nice hotel, friendly staff. The room was clean & had everything we needed. Great pool for the kids & the breakfast was amazing. Car park was very full & at times difficult to find a park close to the hotel, but overall we would recommend to stay here.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Maureen

Thanks for your recommendation Regards

4 out of 5
Comfortable rooms, friendly staff. Only gripe is that they didn't have our room ready by 3pm which is the specified check in time.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Maureen

Hi Sorry we didn't have your room ready on arrival. We do try to have them all ready by 3 pm but some days just don't go to plan. Regards

5 out of 5
Stayed in Queen Bed Double room with family kids age 13 and 10. Lovely and spacious for a hotel room. Clean and quiet. Went to buffet for dinner and breakfast, very nice. Warm pool and spas were fun for all. Would definitely stay again.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Maureen

That you would stay again is the best compliment that we can get. Thanks

Property Features

Holiday Inn Rotorua offers its guests an outdoor pool, a spa tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 651 square feet (60 square metres) and includes conference centres. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the luxury Holiday Inn Rotorua. Self parking is free. This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • 651 sq ft of conference space
  • 60 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.3 km / 5.2 mi)
  • Property shuttles: Free shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Rotorua offers 203 forms of air-conditioned accommodation with coffee/tea makers and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Chapman Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 22 and NZD 29 per person (approximately)
  • Rollaway bed fee: NZD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Rotorua Hotel
  • Holiday Inn Rotorua
  • Holiday Inn Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®