Rydges Rotorua

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Valley View

Room amenity

Deluxe Room, 1 King Bed, Valley View

8.4 out of 10
Very good
(27 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cots/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Queen Single Room

  • Sleeps 3

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Two Queen Room

  • Sleeps 2

About the area

Rotorua

A luxury stay in Rotorua awaits you at Rydges Rotorua. Within steps you'll find Whakarewarewa: The Living Maori Village and Rotorua Golf Club within a 10-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Chapman Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. 651 square feet (60 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Attractions within a 10-minute drive of this 4.5-property class Whakarewarewa hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.0 km
  • Redwoods Whakarewarewa Forest - 7 min walk - 0.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.8 km
  • Rotorua Central Mall - 3 min drive - 2.6 km
  • Polynesian Spa - 3 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪Pataka Kai - ‬10 min walk
  • ‪geyser cafe - ‬2 min walk

About this property

Rydges Rotorua

Luxury hotel with fitness centre and 24-hour front desk
Rydges Rotorua offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Conference rooms
  • 651 sq ft of conference space
  • 60 sq. m of conference space
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Rydges Rotorua?

Rydges Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rydges Rotorua?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Rydges Rotorua on 30 Oct 2025 start from NZ$147.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rydges Rotorua?

Yep, Rydges Rotorua has a free self car park.

Does Rydges Rotorua have a pool?

Yep, and guests love it! Rydges Rotorua has a heated pool and an outdoor pool.

What luxury perks are available at Rydges Rotorua?

Rydges Rotorua features a heated pool, an outdoor pool and 1 hot tub.

Is Rydges Rotorua family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Rydges Rotorua is a hit with families.

Does Rydges Rotorua serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Rydges Rotorua?

No, Rydges Rotorua does not offer an airport shuttle service.

Is there a bar or restaurant at Rydges Rotorua?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Rydges Rotorua?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Rydges Rotorua?

No, only service animals are allowed.

Is there a golf course on site at Rydges Rotorua?

There isn't one on site, but Rotorua Golf Club is a short 6-minute walk away.

Reviews

Rydges Rotorua Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1035 reviews
Rating 8 - Good. 294 out of 1035 reviews
Rating 6 - Okay. 161 out of 1035 reviews
Rating 4 - Poor. 63 out of 1035 reviews
Rating 2 - Terrible. 34 out of 1035 reviews

Reviews

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort style location
Stayed 2 nights in Sep 2025

2/10 Terrible

joceline

Disliked: Cleanliness, amenities, property conditions & facilities
My room had a paneled ceiling which had a huge gap in it so you could see up into the roof cavity with wiring and insulation coming through. Two of these pannels fell down into my room overnight. The roof cavity was large enough for someone to be up in so felt very unsafe. The TV was glitchy and the crome cast did not work, no body wash in the container. Filthy plug and outdated bathroom. I recieved a full refund but this is definitely not a 4 star hotel. I wouldnt even rate it a 2.
Stayed 1 night in Sep 2025

10/10 Excellent

Shmiah

Stayed 3 nights in Aug 2025

10/10 Excellent

Anesa

Stayed 1 night in Aug 2025

6/10 Okay

Jacqui

Liked: Staff & service
I was dissapinted with property used to be so nice when it was by the race course. I got to my room TV didnt work . I booked a balcony room and couldnt even open the doors. What is the point in paying extra?
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Herewini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Trina

Stayed 1 night in Jul 2025

8/10 Good

CHOONGHEE

Stayed 1 night in Jul 2025

10/10 Excellent

Danica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room. The bathroom comes with lovely soaps and lotions. The pool was just like a spa. Breakfast buffet was great.
Stayed 2 nights in Jul 2025

8/10 Good

Tram, New York

Stayed 1 night in Jul 2025

4/10 Poor

Arjun

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are extremely dated, elevators and doors are dirty. Limited parking, below average breakfast menu, curtains were stained and room was moldy. Windows had water dripping from them. My daughters allergies flared up after the stay.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Weekend away

A nice stay in Rotorua
Stayed 1 night in Jul 2025

10/10 Excellent

Erika, Garfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to little village and geothermal amazing breakfasts and dinner buffet and amazing little store. Staff was amazing we would recommend hands down. The room was great but the only flaw was the bathroom appliances were rusted
Stayed 3 nights in Jul 2025

8/10 Good

Joana

Good location. Many attractions nearby. Spacious room (Deluxe), like the digital TV and blockout curtains. Average cleanliness, facilities dated and hard water stains very visible around bathroom hardware. Bath has stains and marks. Smell in the room (not the sulphur smell). Amenities of average qualities. Sleepers too thin and soft. Bed throw too old and worn out. Did not interact with any staff apart from frontdesk. Definitely has seen better days.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon, Tauranga

Travelled with partner
Liked: Amenities
We have stayed many time, but this time our stay was disappointing. The air con was noisy. We couldn't use it a night when it was cold. We had to ask for robes. This is the first time that our room did not have robes. The bathroom smelt like urine. We have noticed that the Hotel is starting to look shabby. Dirty walls and doors
Stayed 2 nights in Jul 2025

8/10 Good

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard room requires renovation, we were glad to be moved to deluxe room.
Stayed 2 nights in Jul 2025

10/10 Excellent

nguyen

8/10 Good

Sophia

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Overall excellent, bar service very slow, particularly with cocktails.
Stayed 1 night in Jul 2025

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like to stay at Rydges when we come to Rotorua. Best pool, rooms are so nice and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being able to look out the window and see the geothermal activity around the stream. The trade off was the smell of sulphur, being so close. The balcony door was locked to adhere to regulations, i assume were to do with air quality. The staff were excellent and helpful at the desk. It was an overnight stop so my expectations were just for a clean and tidy room, which we did get.
View
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Stayed 1 night in Jul 2025

10/10 Excellent

Kourtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. There was a mix up with check in. I was told that I coujd have early check in by Ella through email. But when we arrived, there wasn't any record of it. So we had to wait over an hour before our room was ready. Other than that, it was pleasant
Stayed 1 night in Jul 2025