3.9 out of 5

"Great location We had another 2 night stay - first night 2 towels 1 facecloth —- 3 people ? No milk! 2nd night - no facecloths no coffee- staff ... " More

By a verified traveller on Sat 02 Dec 2017

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Hotel Description

At Off Broadway Motel you'll be 1.6 km (1 mi) from Mt. Eden and 2.2 km (1.4 mi) from Auckland War Memorial Museum. Highlights at this motel include free self parking and a bar/lounge.

You can enjoy TVs with satellite channels, and all 22 rooms feature free WiFi, coffee/tea makers and safes. Fridges, minibars and hairdryers are also available.

This business-friendly motel offers a fitness centre, a garden and tour/ticket assistance. Additionally, you'll find laundry facilities and a lift. There's also the convenience of an area shuttle.

With a stay at this 4-star Auckland motel, you'll be 2.6 km (1.6 mi) from Auckland Domain and 2.5 km (1.5 mi) from Alexandra Park.

Large Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$147* Per night/room 1 Sep. - 2 Sep.

Basic Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Off Broadway Motel ratings based on 120 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Off Broadway Motel

Everyone (64) Couples (27) Business (1) Students (1) Family (27)
5 out of 5
Very helpful staff on reception , happy to give us a late checkout, extremely comfortable bed, quiet,clean, nice little balcony with view over area, a little trouble working shower over bath, but definitely stay there again.

Posted by , from Whanganui. on 1 Oct. 2018

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Comment from Hotel Management

2 Oct. 2018 by General Manager

Dear Jill, Thank you for your response which encourages our staff and we are sorry that you had trouble on operating the over head shower which operates on a leaver which we think that we should provide more information. We are delighted that you will come and stay with you again and we look forward to provide best of our services. We wish you all the very best.

3 out of 5
POSITIVES: Although previous reviews are not so good. We had a good night. Stayed there fir the All Black game. Staff was helpful when directing us to tge train station and was very informative. Gave warning that it may be noisey later at night that was good. Beds were clean and comfortable. Good location for our purpose. Was suprisingly quiet at night. We did enjoy our stay. NEGATIVES: The fan in the bathroom was noisey as if it was going to blow up. Air con heater was not working. Elevator needs cleaning fingerprint marks on everywhere and bugs in the lights. Maintanence needs attending to.

Posted by on 28 Aug. 2018

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Comment from Hotel Management

8 Sep. 2018 by General Manager

Dear guest, Thank you for your review which is very encouraging and helpful for further improvement. We wish you all the best and look forward to see you again.

4 out of 5
Good stay overall, broken coffee percolator. .................................

Posted by on 12 Apr. 2018

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Comment from Hotel Management

17 Apr. 2018 by General Manager

Dear Guest Thank you for your review and we are happy that your stay was good overall. Thank you for letting us know about the broken coffee percolater which is helpful to improve our services and I apologise for the same. Look forward to see you again!!!

3 out of 5

Great location

Great location We had another 2 night stay - first night 2 towels 1 facecloth —- 3 people ? No milk! 2nd night - no facecloths no coffee- staff really need a check list to ensure they are servicing the rooms correctly

Posted by , from stratford on 2 Dec. 2017

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Comment from Hotel Management

5 Dec. 2017 by General Manager

Dear Natasha, Thank you for your response. Please accept my apologies and know that your feedback has been taken in the constructive manner intended. We strive to ensure that each and every guest enjoys a memorable stay and I am sorry that we did not necessarily achieve that on this occasion. I will ensure that we will provide best of our services in future.

2 out of 5

Rooms need a lot of up grading or tidying up

Pros: good location for our requirements, quiet also
Cons: Needs a tidy up
Location: New Market CBD
Although the toilet had a seal across it indicating that it had been cleaned there was a surprise on lifting the lid. The TV had sky but only a couple of channels where clear the rest were very static. There was a very bright light outside our window that no amount blind adjusting seem to be able to block. In general just needs an up grade.

Posted by on 12 May 2017

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3 out of 5

Fairly central, but a bit tired and noisy.

Pros: Central location.
Cons: Could do with an upgrade.
Location: Newmarket is just around the corner. There is an Indian restaurant very close by, but other restaurants/pubs are a bit of a walk.
Check in was fast and the room was ready, so no worries there. The room came with crockery and cutlery, which was a bonus. However, the room had a funny smell to it and I could hear the guests speaking and walking about in the room above. The seals on the windows were worn and that let traffic noise in. The shower leaked a bit. Parking the car was tight. The room was air conditioned, which was nice. I struggle to see where the "4 star" rating came from.

Posted by on 28 Jan. 2017

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Comment from Hotel Management

16 Feb. 2017 by General Manager

Dear Guest, Thank you for your review & we apologise that our room was not upto your expectations though you were happy about the room was ready when you arrived, for the supplies provided in the room & the fact that the room is airconditioned. We do have metal window frames which fits well but unfortunately there may have been a slightly open window which made noisy. However we have taken every measure to make all our guests happy by going through your comments in detail & educated our staff by giving more training accordingly though we do not know the exact room number you were in. We thank you for your review which was helpful for us to improve our quality of service.

4 out of 5

Clean functional room with good parking

Pros: Good location. Fair price.
Cons: Wanted more channels on the TV (3-4 channels were solid sport).
Location: Handy for Newmarket/Parnell.
Good size room with en-suite and balcony. Good facilities (tea, coffee, microwave, crockery/cutlery). Clean white towels. Clean white linen and plump pillows. Free wi-fi. Channel #10 on TV was CCTV of the parking. Helpful proprietor.

Posted by , from Waikato, NZ on 28 Nov. 2016

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5 out of 5

Excellent accommodation in Neemarket

Everything was great. Couldn't have been better.

Posted by on 18 Oct. 2016

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Comment from Hotel Management

11 Nov. 2016 by General Manager

Dear Guest, Thank you for your fabulous comment which make us really happy and we have already pass this on to our hardworking staff. We wish you all the best and look forward to see you again.

4 out of 5

convenient but ,looking a little tired

Pros: Convenience
Location: Close to Ne Market shops , eateries
Stayed at a number times over years .Staff obliging but slight tired feel about motel. Is convenient near New Market. Car parking is tight

Posted by , from Tauranga on 24 Aug. 2016

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4 out of 5

Very light, clean room.

Pros: Quiet area. Good location. Comfortable.
Cons: Cutlery and China wasting facilities.
Location: Close to Newmarket, Cornwall Park, Showgrounds.
Nice to be able to open doors onto a deck for clean fresh air. Excellent water pressure. Quiet surroundings. A very clean, fresh room. Only one problem. There was nowhere to put dirty dishes. No sink or bench space. You would have to wash dishes in the hand basin. Where do the cleaners wash the dishes? Just wondering.

Posted by , from nz on 29 Apr. 2016

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Comment from Hotel Management

8 Jun. 2016 by Germaine

Dear Jennie, Thank you for your response and we are delighted to hear that your room was very clean & water pressure was good. I an sorry about the problem with dishes which our staff replace the dishes to clean ones when they clean the room. All our rooms do not have sinks but some rooms do. Please make a request for a room with a sink when you book next time. Thank you once again for your review and look forward to see you next time.

Property Features

Off Broadway Motel offers its guests a fitness centre, tour or ticket assistance, and a garden. You can enjoy a drink at the bar/lounge. The eco-friendly Off Broadway Motel also features laundry facilities and a lift. The front desk is open around the clock. Free self parking is available.

  • 22 guestrooms or units
  • Bar or lounge
  • Self-service laundry
  • Tour and ticket information
  • Garden
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (17.2 km / 10.7 mi)
  • Train station: Auckland Newmarket Station (1.1 km / 0.7 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Off Broadway Motel offers 22 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Fridges and coffee/tea makers are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board.

  • Minibar
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control

Nearby Activities

Recreational amenities at the motel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Off Broadway Auckland
  • Off Broadway Motel
  • Off Broadway Motel Auckland
  • Off Broadway Motel Auckland, New Zealand

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.