This hotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find laundry facilities, express check-in, and express check-out. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking.
Places within a 15-minute drive of this 4-star Henderson hotel include Babich Wines and Auckland Zoo.
26 May 2023 by Nick
Hi James. Your review is not a common occurance, we are sorry you felt this way.In regards to the profile of the hotel, we supporting the local community with Housing. We are accommodating those whos houses have been damaged from the flooding in late January and early February, like many hotels in Auckland these days. As you can imagine these displaced guests are suffering from the stress of their circumstances. However this does not excuse them from any disturbance they caused. I trust that this helps present a different picture. We wish you well in your travels.
13 Oct. 2022 by Manager
Hello Trevor, thank you for taking the time to provide us with some feedback about your experience at the hotel. We continue to review feedback and act on all aspects which provide us an opportunity to have a positive effect on the next guests experience.
Public spaces have free WiFi. There's an onsite business center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Quest Henderson. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 4-star Auckland hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Quest Henderson offers 39 accommodations with iPod docking stations and washers/dryers. These individually decorated and furnished accommodations include desks. Beds feature Select Comfort mattresses. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium digital channels, DVD players, and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Special check-in instructions:
The front desk is open during the following times:
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.