Quest Henderson Deals & Reviews (Auckland, NZL)

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Auckland • 1 Room

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New Zealand
Auckland Region
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Quest Henderson, Auckland, current page

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4.2 out of 5

Very good!

See all 169 Wotif Reviews

"Room was beautiful however, the noise of others could be heard and many people in and out of the facility, rude and no concern for others. " More

By a verified traveller on Mon 20 Jul 2020

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Hotel Description

Quest Henderson puts you in the center of Henderson, 2.3 km (1.4 mi) from Trusts Stadium and 4.7 km (2.9 mi) from Babich Wines. Highlights at this hotel include in-room kitchens, washers/dryers, and LCD TVs.

IPod docks, WiFi, and digital TV are featured in all 39 soundproofed rooms. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. You'll find nice touches like free toiletries and Select Comfort beds to enhance your stay. DVD players, coffee/tea makers, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find laundry facilities, express check-in, and express check-out. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also self parking, along with the convenience of airport drop-off service.

Places within a 30-minute drive of this 4-star Henderson hotel include Auckland Zoo and Eden Park.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, One Bedroom, Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Quest Henderson ratings based on 169 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Quest Henderson

3 out of 5

Room was beautiful however, the noise of others could be heard and many people in and out of the facility, rude and no concern for others.

Posted by Tash, from Auckland on 20 Jul. 2020

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4 out of 5

Friendly, helpful staff, clean and comfortable room

Posted by a verified traveller on 18 Jul. 2020

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5 out of 5

Posted by a verified traveller on 19 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Nick Simmons

Many thanks for the Perfect Score 5/5

5 out of 5

Great staff and easy process.Easy to find and access. Well worth booking a car park too.

Posted by a verified traveller on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Front Office Manager

Thank you for the Perfect rating

5 out of 5

Posted by a verified traveller on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Nick Simmons

Thank you for the Perfect rating

3 out of 5

Posted by a verified traveller on 27 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Front Office Manager

Thank you for the feedback

5 out of 5

Posted by a verified traveller on 11 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Nick Simmons

thank you for your review and the perfect score!

4 out of 5

The shower in my unit wasn't very good - water dribbled out.

Posted by Anon on 26 Oct. 2019

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Comment from Hotel Management

4 Nov. 2019 by Nick Simmons

Thanks Anon - we have had a technician review the showers and yours was addressed as serviced. Thank you for letting us know. We look forward to welcoming you back

5 out of 5

Great location for us. Modern hotel. Spacious rooms. Only problem is parking is in short supply and you need to book it when you book hotel accommodation

Posted by a verified traveller on 19 Sep. 2019

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Comment from Hotel Management

21 Sep. 2019 by Front Office Manager

Thank you for the Perfect rating !

4 out of 5

It was an OK place to sleep but the rooms were quite small

Posted by a verified traveller on 2 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Front Office Manager

Thank you for taking the time to write this review - we are very grateful

About the Quest Henderson

Location 12 Wadier Place, Henderson, Auckland 0610

Property Features

Public spaces have free WiFi. There's an onsite business center. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Quest Henderson. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 4-star Henderson hotel.

1 building
39 guestrooms or units
4 levels
Built in 2010
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Elevator
Smoking in designated areas

Family Friendly Amenities

Free WiFi
Soundproofed rooms
Kitchen
Laundry facilities
Washer/dryer
Full-sized refrigerator/freezer
Microwave
DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

Airport: Auckland Intl. Airport (AKL) (29.8 km / 18.5 mi)
Train station: Henderson Station (1 km / 0.6 mi)
Property shuttles: Airport drop-off
Parking: Self parking available for a surcharge

Room Amenities

Quest Henderson offers 39 accommodations with iPod docking stations and washers/dryers. These individually decorated and furnished accommodations include desks. Beds feature Select Comfort mattresses. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium digital channels, DVD players, and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

In-room kitchen
Washer and dryer
Select Comfort beds
IPod dock
HD television
Digital channels
Premium channels
Movies for purchase
DVD player
Refrigerator (full size)
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Shower
Housekeeping (daily)
Hair dryer
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open during the following times:

Monday - Friday: 7:00 AM - 7:00 PM

Saturday - Sunday: 8:00 AM - 5:00 PM

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

This property's front desk is open during the following times:

Monday - Friday: 7:00 AM - 7:00 PM

Saturday - Sunday: 8:00 AM - 5:00 PM

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for NZD 30.0 per day.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

One child stays free
Debit cards not accepted
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: NZD 500 per stay
Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: NZD 12 for adults and NZD 12 for children (approximately)
Fee for in-room wireless Internet: NZD 5 per day (4-device limit, rates may vary)
Airport shuttle fee: NZD 88 per vehicle
Self parking fee: NZD 10.00 per night (in/out privileges)
Late check-out fee: NZD 65 (subject to availability)
Rollaway bed fee: NZD 30.0 per day
Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Henderson
Quest Henderson Hotel Henderson

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Quest Henderson offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Quest Henderson