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4.6 out of 5

"Great service and communication at checkin and all our requests were actioned " More

By a verified traveller on Fri 25 Sep 2020

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Hotel Description

Quest Parnell places you in the center of Auckland, within just a 15-minute stroll of Parnell Rose Gardens and University of Auckland. Highlights at this aparthotel include in-room washers/dryers, free WiFi, and LCD TVs.

Each apartment features satellite TV, a coffee/tea maker, and a safe. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available.

Enjoy the outdoor swimming pool and fitness center. 495 square feet (46 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Parnell aparthotel include Spark Arena and Auckland Ferry Terminal.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$174* Per night/room 29 Nov. - 30 Nov.

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quest Parnell ratings based on 142 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Parnell

Everyone (73) Couples (34) Family (35)
5 out of 5
Great service and communication at checkin and all our requests were actioned

Posted by , from NZ on 25 Sep. 2020

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5 out of 5

Posted by on 13 Jun. 2020

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5 out of 5
It’s in a very lovely location and the staff are so friendly and helpful

Posted by on 16 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Pennie

Thank you for your review. We will look forward to having you stay with us at Quest Parnell again in the future. Travel safe.

5 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Pennie

Good Afternoon, Many thanks for your review. We are delighted you enjoyed your stay and will forward to having you stay again on your next trip to Auckland.

4 out of 5
Walking distance to tennis arena. Comfortable beds

Posted by on 17 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Pennie

Good Morning, We are delighted you enjoyed our new beds. We will look forward to having you stay again - book early for the next tennis tournament.

4 out of 5
Great location. Parking a bonus. Very clean and comfortable

Posted by on 13 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Pennie

Good Morning, Thank you for taking the time to enter your review. We are delighted you enjoyed your stay with us here at Quest Parnell.

5 out of 5
The room was well appointed, and so quiet. Only 700 meters to Spark arena, so perfect central location. Will stay again.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

1 Dec. 2019 by Pennie

Good Morning, thank you for taking the time to enter your review. We will look forward to your return visit.

5 out of 5
Location just off Parnell Road - proximity to wide range of restaurants and pleasant walking. A short bus ride to the CBD.

Posted by on 27 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Pennie

Good Morning, Thank you for your feedback. We are delighted you enjoyed your stay and would love to have you back next time you are in Auckland.

4 out of 5
Nice and quite. Comfortable bed. Very friendly staff.

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Pennie

Thank you for taking the time to enter your review. We are delighted you enjoyed your stay and our wonderful new beds.

5 out of 5

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Pennie

Thank you for your review. We hope you had a safe trip home and will look forward to your return visit with us here at Quest Parnell.

Property Features

Quest Parnell offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this aparthotel measures 495 square feet (46 square meters) and includes a conference center. The business-friendly Quest Parnell also features laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland aparthotel is smoke free.

  • 38 guestrooms or units
  • 3 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2003
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (28.4 km / 17.7 mi)
  • Train station: Auckland Britomart Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Parnell offers 38 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

  • Washer and dryer
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are kindly asked to use the intercom for after hour check-ins.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00.
  • Cribs (infant beds) are available for NZD 25.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 per person (approximately)
  • Covered self parking fee: NZD 27.00 per night
  • Crib (infant bed) fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parnell Quest
  • Quest Apartment Parnell
  • Quest Parnell
  • Quest Parnell Auckland, New Zealand
  • Quest Parnell Hotel Auckland Central
  • Quest Parnell Apartment
  • Quest Parnell Auckland
  • Quest Parnell Aparthotel
  • Quest Parnell Aparthotel Auckland

You should know

  • Pool access available from 6:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.