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Plasma TVs with satellite channels are featured in all 312 rooms, and you can enjoy free WiFi, in-room childcare and coffee/tea makers. Pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. 24-hour room service, free newspapers and in-room massages are also available.
A day of pampering at East Day Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the spa tub. The buffet restaurant, Gusto, serves Italian cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, fitness centre and sauna. A 24-hour business centre, a meeting room and limo/town car service are among the business amenities offered. Other amenities include a casino, free WiFi in public areas and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.
Places within a 15-minute walk of this 5-star Auckland Central Business District hotel include Auckland Ferry Terminal and University of Auckland.
8 Oct. 2019 by Ruth Whitley - Guest Relations Executive
We are thrilled to hear you enjoyed your stay with us at the Grand Hotel and we hope to welcome you back again in the future.
30 Sep. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for sharing feedback for your recent stay at the Grand Hotel. I would like to extend my apologies for the issues you experienced, these have been addressed with our management team. We hope to have the opportunity to welcome you back in the future.
26 Sep. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for taking the time to share your review, we are delighted to hear your enoyed your stay and hope to welcome you back to the Grand Hotel again soon.
23 Sep. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for your great review! We are so glad you enjoyed your time at The Grand and hope to welcome you back again in the future.
23 Sep. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for reviewing your recent stay with us, we are pleased you enjoyed your stay. We hope to welcome you back again soon.
20 Sep. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for your feedback, we are pleased to hear you enjoyed your stay.
18 Sep. 2019 by Ruth Whitley - Guest Relations Executive
We are so pleased to hear you enjoyed your stay and made the most of our pillow menu! Thank you for your feedback and we hope to welcome you back to The Grand Hotel soon.
17 Sep. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for your review. I am delighted you had a great time at Gusto but disappointed we did not quite meet your expectations. Thank you for your comments regarding your room - these will be reviewed by our management team and we do hope to welcome you back in the future.
SkyCity Grand Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 15 restaurants and 4 coffee shops/cafés, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A 24-hour business centre, a limo/town car service, and a meeting room are available. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Grand Hotel. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
SkyCity Grand Hotel offers 312 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. A pillow menu is available. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Gusto – This buffet restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
TheGrill by Sean Connolly – This restaurant serves lunch and dinner.
24-hour room service is available.
Special check-in instructions:
Group Booking Policy: For bookings of 4 rooms or more, this property charges a deposit equal to the entire stay, due at time of reservation confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®