"Loved it. Beautiful room, loved the indoor/outdoor kitchen dining area. Loved the spa. Perfect location! " More
Each apartment features cable TV, a DVD player, and a coffee/tea maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A ceiling fan, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.
Enjoy the outdoor swimming pool, spa tub, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 4-star Palm Cove aparthotel, you'll be 12.2 km (7.6 mi) from James Cook University and 30.1 km (18.7 mi) from Wildlife Sanctuaries & Zoos.
7 Dec. 2023 by Joanne
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6 Nov. 2023 by Joanne
Thanks Jonothon, we are pleased that you enjoyed the stay in Palm Cove the the room and amenities that we had to offer for your star. We are glad that you had a safe journey home and look forward to welcoming you again!
15 Oct. 2023 by Joanne
Thanks IanWe are pleased that you enjoyed your stay!
3 Oct. 2023 by Joanne
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20 Sep. 2023 by Joanne
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16 Sep. 2023 by Joanne
Thanks we are pleased that your stay was an enjoyable one
1 Oct. 2023 by Joanne
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11 Aug. 2023 by Joanne
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29 Jul. 2023 by Joanne
Hello Prisha, we are sorry to hear your stay with us was only average and did not meet your expectations. The room you stayed in has recently been refurbished with new kitchen benchtops, and cupboards as has the bathroom with new vanity benchtop and new tiling around the bathtub and the hand basin. The entire room was repainted less than 2 months ago. The pool was not and is not dirty. As has been mentioned in many many review responses, the presence of leaves in and around the pool does not indicate that the water is dirty. As you must be aware from your stay the Reef Retreat is set amongst groves of Melaleuca trees. Leaves are constantly falling from the Melaleuca trees, and when it is windy or raining, as it was during your stay the leaves are like snow falling. Leaves in the pool are unavoidable. We clean them up once or twice per day, every day. Leaves in the water are not an indicator of how clean the water is or the quality of the water. The water itself is crystal clear, it is not dirty. If you require a leaf free experience then the Reef Retreat is not for you.
17 Jun. 2023 by Manager
WE are pleased that you enjoyed your stay and our facilities. We look forward to welcoming you back,Reef Retreat
The Reef Retreat offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly The Reef Retreat. Self parking is free. This 4-star Cairns aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Reef Retreat offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Cairns aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
An outdoor pool and a spa tub are on site.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
The Reef Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.