Hotels with Room Service in Quintana Roo

We arrived at the resort for 5 days at 1030 am. Our room was ready at 115 pm. They had put our bags in a holding area, until the room was ready. We had lunch and walked around the resort, waiting to get in our room. This was our 6th visit to the Cancun area, and it was above average temperature for the whole week. It felt like 100 degrees, due to the humidity. We spent most of the time in the pool or ocean, due to the heat. Nightime entertainment was good, but it also felt like 90 at night. The restaurants were good, and the deinks were cold and plentiful. We attended the "white" party at one of the sister resorts, which was pretty neat. We visited 2 sister resorts duringbour stay, and we both agreed that we liked this one the best This was our first time at a RIU property, and we enjoyed it, and plan to stay at one again.

Our first time in Riu Palace Peninsula and we had fun! The white party was awesome! Wished we could have stayed for the weekend for the pink and neon party! The hotel is very clean and smells lovely. Beautiful view from the room, beautiful white sand beach with clear warm water. There are always attendants to clean the floor and it’s sparkling clean. You will never see wet floors from guests who just came from the pool or the beach because they constantly clean the area and elevators. The staff were all very friendly and attentive. 7 restaurants to dine and food is ok, pastries need improvement but overall I will still give 5 stars. Thanks Riu for making our awesome and fun 5 day-getaway!

The entire staff at this property were extremely helpful, polite and friendly. Check-in process was a bit slow, but the staff was helpful throughout. The lobby bar seemed to be a bit understaffed for the amount of guests at the hotel, but no real qualms there since there are plenty of bars around the property. I wish they had bottled water in the rooms, but you can request them via room service. The food and drinks were great, but it could be tricky to get reservations, so book in advance! They had several pools, including one for the kiddos, with fun activities for people of all ages throughout the day and night. Overall great experience and would come back again with my family!