"Property is located next to homeless area, so you need to be careful, especially after dark. Parking is very expensive, technology/wifi hardly works, ... " More
Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of valet parking.
Sights within a 15-minute walk of this Downtown Santa Monica hotel include Santa Monica Beach and Pacific Park.
20 Aug. 2022 by Customer Service
Thank you for your feedback, Matt.We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future.We'd love to host you again and give you the wonderful experience we have become known for here.
27 Jul. 2022 by Customer Service
Thank you for taking the time to share your feedback, Matt. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We're disappointed that our Wifi and sound insulation did not meet your expectations. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.
2 May 2022 by Customer Service
We appreciate you taking the time to share your feedback, Matt. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.
Hampton Inn & Suites Santa Monica offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Santa Monica. Parking is available for a fee. This Santa Monica hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Valet parking (surcharge)
Hampton Inn & Suites Santa Monica offers 143 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Santa Monica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.