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"Property is located next to homeless area, so you need to be careful, especially after dark. Parking is very expensive, technology/wifi hardly works, ... " More

By a verified traveller on Fri 19 Aug 2022

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Hotel Description

Hampton Inn & Suites Santa Monica puts you in the heart of Santa Monica, within just a 10-minute stroll of Third Street Promenade and Santa Monica Pier. Highlights at this hotel include free daily breakfast, an outdoor swimming pool, and a 24-hour gym.

Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of valet parking.

Sights within a 15-minute walk of this Downtown Santa Monica hotel include Santa Monica Beach and Pacific Park.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$411* Per night/room 14 Apr. - 15 Apr.

Studio, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking (Larger)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Santa Monica ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hampton Inn & Suites Santa Monica

3 out of 5
Property is located next to homeless area, so you need to be careful, especially after dark. Parking is very expensive, technology/wifi hardly works, staff not very helpful at all, housekeeping is inconsistent.

Posted by on 19 Aug. 2022

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Comment from Hotel Management

20 Aug. 2022 by Customer Service

Thank you for your feedback, Matt.We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future.We'd love to host you again and give you the wonderful experience we have become known for here.

2 out of 5
Property is not in a great area, next to homeless shelter so a bit unsafe at night and lots of beggars, some quite aggressive. Wifi simply doesn’t work and you can hear everything from neighbours and upstairs. Not great tbh. Staff are also not very welcoming and every request or question is a drama, a smile would be nice !

Posted by on 26 Jul. 2022

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Comment from Hotel Management

27 Jul. 2022 by Customer Service

Thank you for taking the time to share your feedback, Matt. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We're disappointed that our Wifi and sound insulation did not meet your expectations. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.

1 out of 5
Property is in a dangerous area with many drug affected homeless people at the property. Housekeeping is poor and you have to hassle the staff for days to get room cleaned and fresh towels.

Posted by on 1 May 2022

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Comment from Hotel Management

2 May 2022 by Customer Service

We appreciate you taking the time to share your feedback, Matt. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.

About the Hampton Inn & Suites Santa Monica

Location 501 Colorado Avenue, Santa Monica, CA 90401

Property Features

Hampton Inn & Suites Santa Monica offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Santa Monica. Parking is available for a fee. This Santa Monica hotel is smoke free.

  • 143 guestrooms or units
  • 5 levels
  • Built in 2017
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Metro station: Downtown Santa Monica Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Santa Monica offers 143 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Santa Monica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Cashless transactions are available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 50.5 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Santa Monica Hotel
  • Hampton Inn Santa Monica
  • Hampton Inn Suites Los Angeles Santa Monica
  • Hampton Inn Suites Los Angeles/Santa Monica
  • Hampton Inn Suites Los Angeles santa Monica Ca
  • Hampton & Suites Santa Monica
  • Hampton Inn & Suites Santa Monica Hotel
  • Hampton Inn & Suites Santa Monica Santa Monica
  • Hampton Inn & Suites Santa Monica Hotel Santa Monica

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.