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Hampton Inn & Suites Santa Monica

3.0 star property

Photo gallery for Hampton Inn & Suites Santa Monica

Terrace/patio
Outdoor pool, pool loungers
Lobby
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$413
includes taxes & fees
31 May - 1 June

Explore the area

View map
501 Colorado Avenue, Santa Monica, CA, 90401
  • Place, Third Street Promenade
    ‪3 min walk‬
  • Place, Santa Monica Pier
    ‪10 min walk‬
  • Place, Santa Monica Beach
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪26 min drive‬

Room options

View all photos for 1 KING BALCONY STUDIO SUITE NONSMOKING

In-room safe, desk, laptop workspace, blackout curtains

1 KING BALCONY STUDIO SUITE NONSMOKING

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 KING LARGER STUDIO SUITE NONSMOKING

In-room safe, desk, laptop workspace, blackout curtains

1 KING LARGER STUDIO SUITE NONSMOKING

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 KING MOBILITY/HEARING ACC ROLL-IN SHOWER

50-inch LCD TV with premium TV channels, TV

1 KING MOBILITY/HEARING ACC ROLL-IN SHOWER

  • Sleeps 2
  • Free Wi-Fi

1 KING MOBILITY/HEARING ACCESSIBILITY TUB

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 QUEENS MOBILITY/HEARING ACCESSIBILTY TUB

In-room safe, desk, laptop workspace, blackout curtains

2 QUEENS MOBILITY/HEARING ACCESSIBILTY TUB

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(137 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

Studio, 1 King Bed, Non Smoking, Balcony

Studio, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking (Larger)

50-inch LCD TV with premium TV channels, TV

Studio, 1 King Bed, Non Smoking (Larger)

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking (Larger)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking (Larger)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Larger Studio Suite With 1 King Bed-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Larger Studio Suite With 1 King Bed-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Mobility Hearing Accessible King Room with Roll In Shower

In-room safe, desk, laptop workspace, blackout curtains

Mobility Hearing Accessible King Room with Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queens Mobility/Hearing Accessibilty Tub

In-room safe, desk, laptop workspace, blackout curtains

2 Queens Mobility/Hearing Accessibilty Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Mobility Hearing Accessible King Room with Tub

In-room safe, desk, laptop workspace, blackout curtains

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3
  • Free Wi-Fi

King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Balcony Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Balcony Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Larger Studio Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Larger Studio Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

50-inch LCD TV with premium TV channels, TV

1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Studio Balcony Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Studio Balcony Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Mobility Hearing Accessible Tub Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Mobility Hearing Accessible Tub Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room With Two Queen Beds-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room With Two Queen Beds-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room With Balcony-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

King Room With Balcony-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Studio Suite With Balcony-Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

King Studio Suite With Balcony-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Santa Monica

Hampton Inn & Suites Santa Monica puts you in the heart of Santa Monica, within just a 10-minute stroll of Third Street Promenade and Santa Monica Pier. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3-property class Downtown Santa Monica hotel include Santa Monica Beach and Pacific Park.

What's nearby

  • Santa Monica Place - 2 min walk - 0.2 km
  • Third Street Promenade - 3 min walk - 0.3 km
  • Ocean Avenue - 7 min walk - 0.6 km
  • Santa Monica Pier - 10 min walk - 0.9 km
  • Santa Monica Beach - 10 min walk - 0.9 km

Getting around

  • Downtown Santa Monica Station - 2 min walk
  • Los Angeles Union Station - 19 min drive
  • Los Angeles Intl. (LAX) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Benihana - ‬5 min walk
  • ‪Waterman's Cafe @ Courtyard Marriot - ‬1 min walk
  • ‪Capital One Café - ‬3 min walk
  • ‪Blue Daisy - ‬4 min walk

About this property

Hampton Inn & Suites Santa Monica

Hampton Inn & Suites Santa Monica offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Santa Monica also features a terrace, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star Santa Monica hotel is smoke free.

  • 143 guestrooms or units
  • 5 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
Hampton Inn & Suites Santa Monica offers 143 air-conditioned accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Santa Monica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

View from property
Courtyard by Marriott Santa Monica
Downtown Santa Monica
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$494
includes taxes & fees
31 May - 1 June
Courtyard by Marriott Santa Monica

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 50.00

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Santa Monica Hotel

Hampton Inn Santa Monica

Hampton Inn Suites Los Angeles Santa Monica

Hampton Inn Suites Los Angeles/Santa Monica

Hampton Inn Suites Los Angeles santa Monica Ca

Hampton & Suites Santa Monica

Hampton Inn & Suites Santa Monica Hotel

Hampton Inn & Suites Santa Monica Santa Monica

Hampton Inn & Suites Santa Monica Hotel Santa Monica

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Santa Monica?

Hampton Inn & Suites Santa Monica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Santa Monica?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Santa Monica on 31 May 2026 start from NZ$413, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Santa Monica?

Yep, Hampton Inn & Suites Santa Monica has secured covered valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to Hampton Inn & Suites Santa Monica?

Yep, Hampton Inn & Suites Santa Monica is a short 11-minute walk from Santa Monica Beach.

Does Hampton Inn & Suites Santa Monica have a pool?

Yep, and guests love it! Hampton Inn & Suites Santa Monica has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hampton Inn & Suites Santa Monica family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Santa Monica is a hit with families.

Does Hampton Inn & Suites Santa Monica serve breakfast?

Yep, guests speak well of the free buffet brekkie here! Available daily between 6:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Santa Monica?

No, Hampton Inn & Suites Santa Monica does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Santa Monica?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hampton Inn & Suites Santa Monica?

Cats and dogs are welcome at Hampton Inn & Suites Santa Monica, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hampton Inn & Suites Santa Monica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 684 out of 1251 reviews
Rating 8 - Good. 290 out of 1251 reviews
Rating 6 - Okay. 148 out of 1251 reviews
Rating 4 - Poor. 67 out of 1251 reviews
Rating 2 - Terrible. 62 out of 1251 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 6 thoroughly enjoyed our stay here recently. Traveling from Australia, staff were friendly and happy to assist us navigating the area. Rooms were modern, clean and spacious. Thanks for a great stay!
Stayed 4 nights in Nov 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

2/10 Terrible

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room(318) was facing the street and very noisy. We were not able to sleep for the 2 nights we were there
Stayed 2 nights in Feb 2026

10/10 Excellent

Mohsen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and responsive. The suit was clean and nice. We will definitely book again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2026

10/10 Excellent

Audrey

Clean and efficient. Low on personnel
Stayed 1 night in Feb 2026

8/10 Good

Gregg

Stayed 2 nights in Feb 2026

8/10 Good

Subhabrata

Stayed 1 night in Feb 2026

8/10 Good

Crystal

Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, laundry and gym available which was good.
Stayed 4 nights in Feb 2026

8/10 Good

Bouchra

Stayed 1 night in Feb 2026

6/10 Okay

Marissa

Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 6 nights in Feb 2026

10/10 Excellent

HIROMASA

Stayed 6 nights in Jan 2026

10/10 Excellent

Daniel, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and amenities were great. I used the gym and pool and both met the standards. Location was ideal for visiting the board walk and even walking distance to Venice.
Stayed 3 nights in Jan 2026

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and helpful staff
Stayed 3 nights in Feb 2026

4/10 Poor

Rosie

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
I did not receive my deposit back, was told it will show up within 10 days. To date I have not received it
Stayed 1 night in Jan 2026

10/10 Excellent

Lei A

Stayed 1 night in Feb 2026

8/10 Good

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Location, comfort, cleanliness and staff attitudes were wonderful. My only issue was the balcony doors didn’t seem to have a great seal as the waft of marijuana being smoked on the street outside somehow made it into my room even though the door was closed and the battery in the in-room safe appeared to be flat. Easy walk to Santa Monica Pier and felt safe and secure in the area.
Stayed 2 nights in Jan 2026

2/10 Terrible

Daniel

Liked: Staff & service, amenities
Disliked: Cleanliness
Yuck, just horrible. The only good thing was it was cheap. The rooms are outdated and worn, the bed was old and uncomfortable, and the vinyl flooring was filthy not to mention stains on the walls. The complimentary breakfast? Pretty bad at best. Plus, their internet was down for the entire one day/night we were here.
Stayed 1 night in Feb 2026

4/10 Poor

Maria Julia

Disliked: Staff & service
They didn't give the room with a king bed, it was double beds. When I called the reception they said that they don't have more rooms with kings and they forgot to tell me about it when I did the check in at 3:30pm.
Stayed 1 night in Jan 2026

8/10 Good

Alpar

then staff was perfect. The onl
Stayed 10 nights in Jan 2026

10/10 Excellent

Allen

Stayed 3 nights in Nov 2025

6/10 Okay

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness
Darlene at the front desk was the most unpleasant staff member of all. My expectations of the front desk are that they should be welcoming, friendly, someone who can help, etc. This was not Darlene. From the second I walked up to the front desk, she wanted to make every interaction a challenge. She didn't smile, was unpleasant and had to leave the desk to get answers from other staff members bc she didn't know what to say. Unfortunately, I have to rate this a 3 experience because of how this individual. She should not be guest facing in my opinion.
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

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