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The Huntley Hotel

4.5 star property
Luxury hotel with free local area shuttle and fitness centre

Photo gallery for The Huntley Hotel

Breakfast, lunch, dinner served; Californian cuisine, sea views
Terrace/patio
Malibu Suite
Pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Housekeeping
The current price is NZ$547
includes taxes & fees
30 June - 1 July

Explore the area

Map
1111 2nd St, Santa Monica, CA, 90403
  • Santa Monica Beach
    ‪3 min walk‬
  • Santa Monica Pier
    ‪13 min walk‬
  • Venice Beach
    ‪4 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪17 min drive‬

Room options

View all photos for Premier Room, 2 Queen Beds (Guestroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Queen Beds (Guestroom)

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Guestroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed (Guestroom)

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Huntley Room, 1 King Bed

Huntley Room, 1 King Bed

Huntley Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Malibu Suite

Malibu Suite

Malibu Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View | Interior

Deluxe Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(39 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Panoramic Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, City View (ADA Compliant)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Accessible, City View (ADA Compliant)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Santa Monica

A luxury stay in Santa Monica awaits you at The Huntley Hotel. Within a 20-minute stroll, you'll find Santa Monica Beach and Santa Monica Pier. Highlights at this family-friendly hotel include a restaurant, a free area shuttle and a bar/lounge. .The fine-dining restaurant, The Penthouse, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the gym and Hot tub as well as access to bike hire. 5000 square feet (465 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this 4.5-property class Wilshire Montana hotel, you'll be 3.3 km (2 mi) from Venice Beach and 4.1 km (2.5 mi) from Abbot Kinney Boulevard.

What's nearby

  • Third Street Promenade - 2 min walk - 0.2 km
  • Santa Monica Beach - 3 min walk - 0.3 km
  • Santa Monica Pier - 13 min walk - 1.1 km
  • Venice Beach - 4 min drive - 3.3 km
  • University of California, Los Angeles - 9 min drive - 11.8 km

Getting around

  • Downtown Santa Monica Station - 16 min walk
  • Los Angeles Union Station - 19 min drive
  • Los Angeles Intl. (LAX) - 34 min drive

Restaurants

  • ‪The Bungalow - ‬4 min walk
  • ‪HiHo Cheeseburger - ‬6 min walk
  • ‪The Penthouse - ‬1 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪1212 Santa Monica - ‬4 min walk

About this property

The Huntley Hotel

Luxury hotel with free local area shuttle and fitness centre
The Huntley Hotel offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury The Huntley Hotel. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4.5-star Santa Monica hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 18 levels
  • Conference rooms
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Huntley Hotel offers 204 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 60-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Santa Monica hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. Fridges, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, English, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Turkish, Urdu

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 36 reviews
The price is NZ$422
includes taxes & fees
30 June - 1 July
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 35 per night)
  • Available in some public areas: WiFi (USD 35 per night); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Airport drop-off shuttle (surcharge) from 11:00 AM to 7:30 PM at scheduled times and on request
  • Free area shuttle up to 3 miles
  • Limo/town car service
  • Valet parking on site (USD 68 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 45 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Penthouse

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 60-inch LCD TV with premium digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 40.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 45.00 for adults and USD 10.00 to 15.00 for children
  • Fee for in-room wireless Internet: USD 35 per night (rates may vary)
  • Fee for in-room wired Internet: USD 35 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 35 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 35 per night (rates may vary)
  • Airport shuttle fee: USD 120 per vehicle (maximum occupancy 5)
  • Valet parking fee: USD 68 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Huntley
Huntley Hotel
Huntley Hotel Santa Monica Beach
Huntley Santa Monica Beach
Huntley Hotel Santa Monica
Huntley Santa Monica
The Huntley Hotel Hotel
The Huntley Hotel Santa Monica
The Huntley Hotel Hotel Santa Monica

Frequently asked questions

What is the cancellation policy at The Huntley Hotel?

The Huntley Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Huntley Hotel?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at The Huntley Hotel on 30 Jun 2025 start from NZ$480.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Huntley Hotel?

Yep, The Huntley Hotel has valet parking with in/out privileges for USD 68 per day.

Are there any beaches close to The Huntley Hotel?

Yep, The Huntley Hotel is a short 14-minute walk from Santa Monica Beach. Fun beach activities include scuba diving, waterskiing and windsurfing. You can also find boat tours.

What makes The Huntley Hotel a romantic place to stay?

1 hot tub and ocean-view dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Huntley Hotel.

Is The Huntley Hotel family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Huntley Hotel is a hit with families.

Does The Huntley Hotel serve breakfast?

Sure does, full breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at The Huntley Hotel?

No, but there's a shuttle from the hotel to the airport that runs from 11:00 AM - 7:30 PM on request for a fee.

Is there a bar or restaurant at The Huntley Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone? The dining venue is closed on New Year's Eve.

What time are check-in & check-out at The Huntley Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Huntley Hotel?

No, only service animals are allowed.

The Huntley Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1445 out of 1876 reviews
Rating 8 - Good. 238 out of 1876 reviews
Rating 6 - Okay. 85 out of 1876 reviews
Rating 4 - Poor. 53 out of 1876 reviews
Rating 2 - Terrible. 55 out of 1876 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property
Stayed 1 night in Mar 2025

2/10 Terrible

robert

Stayed 1 night in Mar 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service
Wonderful
Stayed 2 nights in Mar 2025

10/10 Excellent

Maya, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 10 nights in Mar 2025

2/10 Terrible

kamran

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The heater in the room was broken. They could not fix it. No room was available to change. The manager was not very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Meagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff made it feel like home

I was there for business right after the fires. Many displaced home owners and first responders were in my hotel. The entire stafff—each and every one—warmed my heart with their kindness and efforts to make the hotel feel like a home for those effected. Huntley fan for life
Stayed 3 nights in Jan 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel, good linens and coffee. Would recommend!
Stayed 2 nights in Mar 2025

6/10 Okay

Albert

Liked: Cleanliness, staff & service

Good but older hotel

Older hotel in Santa Monica. Good service but rooms are small and showing their age. Great views from the higher floors - that’s probably why ppl stay here. But I found the rooms to be very small and there is very little sound privacy. You could hear every word someone was saying in the hallway, which means they can hear you on the phone too! Friendly staff though and walking distance to many things.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money - high end hotel at reasonable rates
Stayed 1 night in Mar 2025

10/10 Excellent

Gertrude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and service!
Stayed 3 nights in Mar 2025

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here for work
Stayed 3 nights in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Stayed 4 nights in Mar 2025

4/10 Poor

Teresa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
All in all it is not a very guest-friendly hotel: Check in was not that great. We asked for a room away from the elevator and we went to the room and it was literally right next to the elevator. It wouldn't have been so bad if the elevator didn't have the obnoxious voice telling you what floor you are on and you practically have to wear earplugs to not go deaf from the floor pronouncement on each and every floor (that you can hear all the way to the rooms which is why we didn't want a room by the elevator). We ended up having to wait in line again to get reassigned to another room. Another annoying thing about the rooms are that they don't automatically come with a refrigerator or microwave. I take that back, there is a fridge, but it is full of alcoholic beverages leaving no room for any of your perishables. When we requested a fridge, they brought a fridge that looked like it had been through WWII. Very inconsistent with the modern decor of the room. A third thing is that the valets are very aggressive if you don't want to park your car there. They give you only 20 minutes to check in before who knows what happens to your car. They also don't let you use a cart if a valet doesn't help you.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel

Wonderful boutique hotel with great service and modern rooms. The pool area is very small. The rooftop restaurant is great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah, Burbank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was lovely! The man at the front desk was kind and courteous. Moved us to a higher floor for my husbands bday and sent a bottle of bubbly to the room! Made our stay even more relaxing and memorable.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most comfortable beds

This is the most comfortable hotel in the area that I’ve personally stayed at, I slept amazing here. Also, the best views for breakfast at the rooftop penthouse dining. I loved it so much that I canceled my other hotel for the following week and rebooked here
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Classy hotel with great service and an excellent location. Penthouse restaurant is great!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Not the best visit but ok

The room I received did not have a city view as promised online. When I arrived, I was assigned a room on the third floor facing a parking lot. I asked for someone to look into the booking and asked for a better view, I was then assigned a room only two floors higher facing the same parking lot. That was a disappointment for the amount of money spent on the room. The carpet in the room is old, frayed at the edges and has stains on it. The lounge chair has stains on it also. The vent cover in the bathroom was loose. My tray of food from dinner my first night sat at the front door for hours after I requested for someone to pick it up. Had I not ordered dinner again, who knows how much longer it would have been there. The lobby is beautiful and smells really good, the staff is friendly and did their best, it’s walkable but that’s about it. The rooms need a major facelift and perhaps some deep cleaning.
Stayed 3 nights in Mar 2025

4/10 Poor

Nicky

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2025