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Victoria Lodge

3.0 star property
Hotel with free parking, near Polynesian Spa

Photo gallery for Victoria Lodge

Porch
Exterior
Front of property
Standard Apartment, 2 Bedrooms
Family Apartment, 2 Bedrooms | In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
10 Victoria St, Rotorua, 3010
  • Rotorua Central Mall
    ‪2 min walk‬
  • Tamaki Maori Village
    ‪10 min walk‬
  • Polynesian Spa
    ‪13 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Studio, Multiple Beds, Hot Tub, Ground Floor

Studio, Multiple Beds, Hot Tub, Ground Floor

Studio, Multiple Beds, Hot Tub, Ground Floor

Highlights

Private pool
Private hot tub
Heating
Free cots/infant beds
Fridge
HDTV
Portable fan
Jetted bath
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Heating
Free cots/infant beds
Kitchen
Fridge
  • 72 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Single Bed

View all photos for Studio, 1 Queen Bed, Hot Tub, Ground Floor

Studio, 1 Queen Bed, Hot Tub, Ground Floor

Studio, 1 Queen Bed, Hot Tub, Ground Floor

Highlights

Private plunge pool
Private hot tub
Heating
Free cots/infant beds
Fridge
HDTV
Portable fan
Jetted bath
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private hot tub
Heating
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 72 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Single Bed

About the area

Rotorua

Victoria Lodge puts you in the heart of Rotorua, steps from Rotorua Central Mall and within a 10-minute stroll of Rotorua Night Market. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a garden. Added amenities include laundry facilities, barbecues and express check-out. Continental breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Victoria hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 2 min walk - 0.2 km
  • Tamaki Maori Village - 10 min walk - 0.9 km
  • Polynesian Spa - 13 min walk - 1.1 km
  • Eat Street - 13 min walk - 1.1 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Scope Cafe Rotorua - ‬5 min walk
  • ‪Kfc - ‬8 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪El Mexicano Zapata Express - ‬8 min walk

About this property

Victoria Lodge

Hotel with free parking, near Polynesian Spa
As a guest of Victoria Lodge, you'll find an outdoor pool, barbecue grills, and multilingual staff. Public spaces have free WiFi. The business-friendly Victoria Lodge also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

This 3-star Rotorua hotel is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • No smoking on site
Victoria Lodge offers 13 accommodations with complimentary bottles of water and a hairdryer. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: NZD 15 for adults and NZD 10 for children

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and Union Pay. Cash is not accepted. 

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Victoria Lodge Rotorua
Victoria Rotorua
Victoria Hotel Rotorua
Victoria Lodge Hotel
Victoria Lodge Rotorua
Victoria Lodge Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Victoria Lodge?

Victoria Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Victoria Lodge?

Yep, Victoria Lodge has a free self car park.

Does Victoria Lodge have a pool?

Victoria Lodge has an outdoor pool.

Is Victoria Lodge family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Victoria Lodge is a hit with families.

Does Victoria Lodge serve breakfast?

You bet, continental brekkie is served daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Victoria Lodge?

No, Victoria Lodge does not offer an airport shuttle service.

What time are check-in & check-out at Victoria Lodge?

Check-in begins at 2 PM. Check-out time is 10 AM.

Is there a golf course on site at Victoria Lodge?

There isn't one on site, but Government Gardens Golf is a short 18-minute walk away.

Victoria Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 106 out of 246 reviews
Rating 8 - Good. 95 out of 246 reviews
Rating 6 - Okay. 33 out of 246 reviews
Rating 4 - Poor. 7 out of 246 reviews
Rating 2 - Terrible. 5 out of 246 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy. Lots of rowdy tenants
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Loved the mineral water spa in the room
Stayed 1 night in Apr 2021

10/10 Excellent

Natalie, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is super comfortable and the lodge is a great location in Rotorua. The studios even have a private mineral bath. It is out the window of the bathroom and I know that sounds strange but it’s such a pleasant surprise!! We very much enjoyed our stay and will be back!
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Rotorua

Close to city center. Easy walk to shops and eateries. Room was not ready when we arrived. Reception staff were polite. Car park not big enough for average sized car. Although the room appeared clean and tidy, it desperately needs refurnishing. Did not appreciate the cockroaches in room 5.
Stayed 1 night in Sep 2020

2/10 Terrible

Kerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

We only stayed for 40 minutes, the place was so dirty and smelly, we couldn’t stay, the advertising was very misleading, and nothing like the photos. They where very good about our displeasure and refunded our money without question
Stayed 1 night in Jul 2020

8/10 Good

Rina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, Great Location

Overall a good place. Needs a lick of paint here and there. The outside "spa" was no more than a private space outside the bathroom door accessed through the window. If you're booking for that reason (we didn't do ok) then be sure about the level of room you want!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: - The woman running the show is WONDERFUL. She was very friendly and happy to help us with recommendations and tips. - Location was good - easy walk to restaurants and bars, as well as the government gardens Neutrals: - The room felt a little old but things were generally clean Cons: - Shower was TINY and water ended up everywhere (and I mean everywhere) - According to the woman at the front desk, this might have been because of the sudden heat wave but there were COCKROACHES. They were small (maybe 1-1.5" long [up to 3.5cm]) but we killed about a dozen of them over the course of two nights and one even fell on my husband while we were lying in bed on the last night. I mentioned this to the front desk so that they could call an exterminator but not sure if future guests might run into this.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. We got the two room appartment which was fantastic value for money compared to anything else I could find.
Stayed 1 night in Oct 2019

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Motel was reasonably clean but room could do with updating. Walls rather thin and on our stay a fair bit of disturbance from some noisy neighbours. Staff very friendly and helpful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service

Great place for pets. Lovely owners!

The rooms are small but the service is really friendly. We'd return. The spa pools is a rustic outdoor bath with a view of the moon and stars. Romantic spot.
Stayed 1 night in Aug 2019

8/10 Good

Erika

Access to hot tub.

As I have a disability the one big downside was that the hot tub wasn’t accessible so as I was looking forward to having one I wasn’t able to. There was no information nor photos that showed the way in which you got into the pool, so I was disappointed when I arrived finding it wasn’t going to happen. The car parking is definitely not big enough to accommodate big vehicles. The size of the shower was very deceiving in the photos it was ok if we had been smaller people
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
just OK，too small and not very clean. a little bit hard to parking
Stayed 1 night in Jul 2019

8/10 Good

Paul

Liked: Room comfort
Disliked: Staff & service
Was a comfortable place lovely lady who looked after us only thing was would have been nice to ask if we would like the room serviced daily
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. We walked with our heavy luggage from the InterCity bus stop to the motel. It's also very close to a shopping center, which has a big grocery store and lots of restaurant. We walked to several tourist spots - Te Puia, Lake Rotorua, etc.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property is located so close to everything, walking distance to shops and restaurants. Very close to Polynesian Spa. Pretty quiet and relaxing place. We have private hot water spa in our room. Amazing! I wish the shower is a bit bigger, but everything else is great!
Stayed 2 nights in Apr 2019

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
This property did not look at all like the photos showed in Wotif. The staff were friendly and helpful. The room we were in needed a little repair. One window didn’t shut properly, the cupboard to the main room wouldn’t open and the bathroom had damage to the bottom of the vanity. Apart from that, it was a spacious two bedroom apartment in a good location.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Stay, Highly Recommended

Great stay at the Victoria Lodge! The owner was so helpful and even sorted out our washing when we were a bit clueless! She was always available and did everything she could to make our stay better! Cheeky little hot tub in the back! Rooms.were great size and the bed was very comfortable! Very powerful shower too!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful , we were a bit worried as we were not able to book hobbiton movie tour online but the girl at the front desk helped us to book the tickets when we were checking out. She was busy with something else but still took the time out to help us. She also gave us some excellent advice. Property is also just across from a super market so it is easy to get stuff.
Stayed 2 nights in Mar 2019