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4.3 out of 5

"Easy to find. Parking is a real concern, no undercover parking, paid for parking adjacent to the hotel, but no park spaces left and had to park in a ... " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

At ibis Auckland Ellerslie you'll be 4 km (2.5 mi) from University of Auckland and 4.3 km (2.7 mi) from Mt. Smart Stadium. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

TVs with satellite channels are featured in all 100 rooms, and you can enjoy wired Internet, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. In-room massages, hair dryers, and phones are also available.

The restaurant, Acacia Restaurant, serves international cuisine and is open for breakfast and dinner. 4164 square feet (387 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include a gym, WiFi in public areas, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Sights within a 10-minute drive of this 4-star Remuera hotel include Sylvia Park and SkyCity Casino.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed (Ibusiness)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis Auckland Ellerslie ratings based on 557 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Auckland Ellerslie

Everyone (294) Couples (193) Business (4) Family (67) Other (1)
4 out of 5

Posted by on 19 Mar. 2020

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5 out of 5
Easy to find. Parking is a real concern, no undercover parking, paid for parking adjacent to the hotel, but no park spaces left and had to park in a street across from the hotel with on security.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Guest Relations

I am sorry to hear that you had park else where. Yes the hotel does not have covered parking however we do offer valet parking at the same rate of the parking charge of $15 per over night. I do apologise we had not informed you about this.

5 out of 5
Easy check-in with pleasant, professioal staff. Have stayed here before & always choose this location when in Auckland because of it's location & consistent standard.

Posted by on 29 Feb. 2020

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4 out of 5
It was very noisey with the air con going all night

Posted by on 21 Feb. 2020

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4 out of 5

Posted by on 21 Feb. 2020

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5 out of 5
Building is great, Garden can do with a bit of a makeover

Posted by on 12 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Guest Relations

Dear Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards,

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Guest Relations

Thank you for taking the time in leaving a rating with us. I am pleased to hear your stay with us was up to expectation. Hope to welcome you back in the near future.

4 out of 5

Posted by on 29 Jan. 2020

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Comment from Hotel Management

18 Feb. 2020 by Guest Relations

Thank you for taking the time in leaving a rating with us. I am pleased to hear your stay with us was up to expectation. Hope to welcome you back in the near future.

5 out of 5
Excellent service and the staff were very helpful...will always stay here when we are in Auckland. Good value for money !!

Posted by on 23 Dec. 2019

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4 out of 5

Posted by on 16 Dec. 2019

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About the ibis Auckland Ellerslie

Location 72-112 Greenlane East, Auckland, 1051

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 4164 square feet (387 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and a garden are also featured at the eco-friendly ibis Auckland Ellerslie. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 100 guestrooms or units
  • 4164 sq ft of conference space
  • 387 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Auckland Greenlane Station (0.5 km / 0.3 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Ibis Auckland Ellerslie offers 100 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Acacia Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per day (rates may vary)
  • Fee for wired Internet in public areas: NZD 10 per day (rates may vary)
  • Self parking fee: NZD 15 per night
  • Valet parking fee: NZD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Auckland Ellerslie
  • Ibis Hotel Auckland Ellerslie
  • ibis Auckland Ellerslie Hotel
  • ibis Ellerslie Hotel
  • ibis Ellerslie
  • ibis Auckland Ellerslie Hotel
  • ibis Auckland Ellerslie Auckland
  • ibis Auckland Ellerslie Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.