4.6 out of 5

"Lovely room. Close to Auckland central and the casino. Efficient staff and check out procedure. " More

By a verified traveller on Thu 16 Aug 2018

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Hotel Description

Crowne Plaza Auckland puts you in the heart of Auckland, within steps of popular attractions like Sky Tower and SkyCity Casino. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LCD TVs.

You can enjoy satellite TV, coffee/tea makers, and free newspapers, featured in all 352 rooms. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and free toiletries, while Egyptian cotton sheets invite a good night's rest. Safes, hairdryers, and phones are also available.

The restaurant, Aria Restaurant and Bar, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. 10118 square feet (940 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a 24-hour fitness centre, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4-star Auckland Central Business District hotel include Auckland Ferry Terminal and Princes Wharf.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$268 per night

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Auckland ratings based on 955 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Auckland

Everyone (419) Couples (287) Business (2) Family (247)
5 out of 5
The hotel was very close to the activities we were looking for.

Posted by on 13 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were delighted to see you enjoyed your stay, particularly our location, a great base for exploring the City. We look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

5 out of 5
Great location. Staff very kindly gave us a bottle of bubbly for our anniversary. The room was exactly what we wanted.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

9 Feb. 2019 by The Crowne Plaza Auckland Team

Hello, Thank you for you review and for having stayed with us. Our team was happy to see you had a pleasant stay and enjoyed the bubbles provided. We hope to welcome you again in the future. Regards,

5 out of 5

Posted by on 17 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were pleased to see you enjoyed your stay and look forward to welcoming you back to stay with us again. Warm Regards, The Crowne Plaza Auckland team

5 out of 5

Posted by on 12 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were delighted to see you enjoyed your stay with us and we look forward to welcoming you back to stay with us again in the future. Warm Regards, The Crowne Plaza Auckland team

4 out of 5
Very efficient and helpful staff. Comfortable clean spacious room.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by CrownePlazaAuckland

Thank you for your review. Our team was happy to see you enjoyed your stay and we hope to see you again in the future. Kind regards, Crowne Plaza Auckland Team

5 out of 5
Great facilities. Close to cbd. Excellent restaurant

Posted by on 7 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were delighted you enjoyed your stay with us and look forward to welcoming you back to stay again. Warm Regards, The Crowne Plaza Auckland team

5 out of 5
Staff were really friendly, and service at the restaurant was really good. The breakfast buffet had a huge selection of food and beverages.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by CrownePlazaAuckland

Thank you for your review. Our team was happy to see you enjoyed your stay, in special the breakfast selection. We hope to see you again in the future. Kind regards, Crowne Plaza Auckland Team

5 out of 5
Very handy to all amenities Aukland a lovely city, shame no valet parking

Posted by on 4 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by CrownePlazaAuckland

Thank you for your review. Our team was happy to see you enjoyed your stay and we hope to see you again in the future. Kind regards, Crowne Plaza Auckland Team

5 out of 5
The bed was amazing!!! Restaurant staff were attentive and fast service, food was great- good to have a bar menu as well as formal dining for price options!

Posted by on 29 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Assistant Manager

Thank you for taking the time to review your recent stay with us. I was delighted to read you enjoyed your stay with us, especially mentioning our bar bites menu. We look forward to welcoming you back in the future. Best regards, Crowne Plaza Auckland team

5 out of 5
It was beautiful. Breakfast in the restaurant was beautiful. Close to everything I. The city and easy access to patking

Posted by on 20 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by Crowne Plaza Auckland

Dear Traveller, Thank you for your review of our hotel. We were delighted to see you enjoyed a great stay and particularly enjoyed our breakfast buffet in Aria Restaurant - a great way to start the day! We look forward to welcoming you back to stay with us again in the future. Kind Regards, The Crowne Plaza Auckland team

About the Crowne Plaza Auckland

Location 128 Albert St, Auckland, 1030

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 10118 square feet (940 square metres) and includes conference rooms. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Crowne Plaza Auckland. Parking is available for a fee. This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (26.9 km / 16.7 mi)
  • Train station: Auckland Britomart Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Auckland offers 352 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Aria Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 34 for adults and NZD 16.50 for children (approximately)
  • Self-parking fee: NZD 26.00 per day
  • Rollaway bed fee: NZD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Auckland Hotel
  • Crowne Plaza Auckland
  • Crowne Plaza Auckland Hotel Auckland Central
  • Auckland Crowne Plaza
  • Crowne Plaza Auckland New Zealand

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.0 stars.

Official New Zealand Rating provided by Qualmark®