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"Cost $76 in central Auckland, Can't complain about that.......but not sure maintenance is a high priority, toilet seat broken, tv was "offline" for s ... " More

By a verified traveller on Fri 15 Jan 2021

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Hotel Description

Ibis Budget Auckland Central places you steps from Queen Street Shopping District and within a short 5-minute stroll of SkyCity Casino. Highlights at this hotel include in-room free WiFi and balconies.

TVs, coffee/tea makers, and free newspapers are featured in all 143 rooms. In-room dining is easy with amenities like refrigerators and microwaves. Phones, irons/ironing boards, and desks are also available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and luggage storage. Plus you'll find laundry facilities and an elevator. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star Auckland Central Business District hotel include Sky Tower and Auckland Ferry Terminal.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$69* Per night/room 21 Jan. - 22 Jan.

Deluxe Studio, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis Budget Auckland Central ratings based on 202 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Budget Auckland Central

Everyone (145) Couples (19) Business (4) Students (1) Family (16)
3 out of 5
Cost $76 in central Auckland, Can't complain about that.......but not sure maintenance is a high priority, toilet seat broken, tv was "offline" for stay, and air con didn't work, which meant window open for breeze, .....and the yelps of every loon walking down queen st all night... you get what you pay for.

Posted by on 15 Jan. 2021

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Comment from Hotel Management

17 Jan. 2021 by Andrean

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. Regards, Ibis Team

3 out of 5
very conveniently located close to Queen St. Single glazed windows so quite noisy at night. Rooms a bit tired and lack of a workspace and chair a pain.

Posted by , from Gisborne on 7 Dec. 2020

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Comment from Hotel Management

14 Dec. 2020 by Andrean

Dear Murry We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive a feedback, I am sure that this feedback will serve as an encouragement to all of our staff to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Ibis Team

4 out of 5
The room was small but all we required for an overnight stay. However, it was a shame that the heated towel rail did not work and the curtain above the sink was quite dirty.

Posted by , from Hamilton, NZ on 31 Oct. 2020

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Comment from Hotel Management

29 Nov. 2020 by Andrean

Hello Paula, thank you for your feedback. Regards, Ibis budget Auckland Central Team

4 out of 5

Posted by on 18 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Andrean

Dear Guest, We very much appreciate your review regarding your stay at the hotel. It is always a pleasure to receive positive feedback. Sincerely, Andrean Lim Assistant Manager

4 out of 5
Great budget accommodation in CBD for short stays.

Posted by , from KERIKERI on 16 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Andrean

Dear Neil, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrean Lim Assistant Manager

2 out of 5
Paid for a deluxe room got a standard. Got told a bit of story that is was a deluxe room but another person associated with the group who paid considerably less for their room had the same room. How does that work. Won’t be staying their again

Posted by on 12 Oct. 2020

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Comment from Hotel Management

29 Nov. 2020 by Andrean

Hello, Thank you for your feedback, Regards, Ibis Budget Auckland Central Team

2 out of 5
Not what the site said at booking no room to move very noise place

Posted by , from Christchurch on 2 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Andrean

Dear Derek, Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apology. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Auckland Central

3 out of 5
The place was a bit tired and the room was really small but clean

Posted by on 2 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Andrean

Dear Guest, Thank you for taking your time to write your experience with us, I am sorry that your experience did not met your expectation. regards, Andrean Lim Assistant Manager

4 out of 5

Posted by on 3 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Rahul

Dear Guest, Thank you for your feedback

3 out of 5

Posted by on 21 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Assistant Manager - Rahul Kamath

Hello, Thank you for your response

About the ibis Budget Auckland Central

Location 20 Wyndham Street, Auckland, 1001

Property Features

As a guest of ibis Budget Auckland Central, you'll find laundry facilities and an elevator. Public spaces have free WiFi. For a fee, parking is available. This 3.5-star Auckland hotel is smoke free.

  • 143 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (27.7 km / 17.2 mi)
  • Train station: Auckland Britomart Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Budget Auckland Central offers 143 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland ibis Styles
  • ibis Styles Auckland
  • ibis Styles Hotel Auckland
  • All Seasons Auckland Hotel Auckland Central
  • Auckland Formule 1 Hotel
  • Ibis Styles Auckland New Zealand
  • ibis Budget Auckland Central Hotel
  • ibis Budget Auckland Central
  • ibis Budget Central Hotel
  • ibis Budget Central
  • Ibis Budget Auckland Central New Zealand
  • Formule 1 Hotel Auckland
  • All Seasons Auckland Hotel Central
  • ibis Budget Auckland Central Hotel
  • ibis Budget Auckland Central Auckland
  • ibis Budget Auckland Central Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.