4.6 out of 5

"Very friendly staff, very accommodating. Nice comfortable rooms. Nice and close to CBD and Viaduct " More

By a verified traveller on Fri 24 Aug 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at M Social Auckland. Within steps you'll find Princes Warf Visitor Information Centre and New Zealand National Maritime Museum. Highlights at this hotel include a restaurant, a 24-hour fitness centre, and a bar/lounge.

All 190 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Fridges and round-the-clock room service make in-room dining convenient. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Free bottled water, safes, and hairdryers are also available.

This business-friendly hotel offers free WiFi in public areas, a business centre, and concierge services. Other amenities include a coffee shop/café, a 24-hour front desk, and express check-in. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 4.5-star Auckland Central Business District hotel include Auckland Ferry Terminal and Princes Wharf.

Social Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$198 per night

Social King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harbour Suite with access to The Lounge

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social Club Twin with access to The Lounge

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Social View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

M Social Auckland ratings based on 92 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for M Social Auckland

Everyone (90) Couples (1) Family (1)
4 out of 5
Very convenient to the viaduct. Rooms had everything you need - comfortable bed. Lovely view over the harbour.

Posted by on 18 Mar. 2019

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4 out of 5
Lovely room with fabulous view of Harbour ships and people. Staff very efficient and friendly . Missed the in room directory as not very good on tvs and IT Directions to use coffee machine? The air con needs servicing as rattled like a steam train all night Room 1110

Posted by , from Ohope, nz on 11 Feb. 2019

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3 out of 5
We were told the next morning that the car parking was an extra $45 on top of the accommodation. We were not advised at all of the extra cost when they took our car to park. Be aware of this.

Posted by on 1 Feb. 2019

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5 out of 5
Comfy hotel on the waterfront, close to bars and restaurants

Posted by on 27 Jan. 2019

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4 out of 5
We paid $270 for the night, so it would have been nice to have proper cups in the room and TEA SPOONS.

Posted by on 19 Jan. 2019

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5 out of 5
Great hotel... nice and clean. A couple of things - no mini bar and the room service menu is very limited with no desserts. Also it doesn't show any drinks but you can order from the bar.

Posted by on 14 Jan. 2019

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5 out of 5
Great stay, fantastic location and lovely staff. Room was very clean and service was impeccable. Great hotel, would stay here again in the future.

Posted by on 14 Jan. 2019

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5 out of 5
Probably one of the best hotels we have stayed in. Perfect location, well run. If you were visiting NZ first time and wanted an hotel in Auckland it would be a perfect choice

Posted by , from UK on 9 Jan. 2019

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4 out of 5
We Check-in was at 3 pm and were told that our room was not ready. After a one and a half hour wait, the room was ready. No apology or compensation offered by the hotel staff for this delay. Hotel is very modern. The room was excellent and with a stunning view of Auckland harbour. Walking distance to Auckland best restaurants. Apart from the delayed check-in we enjoy our stay. Thankyou.

Posted by on 2 Jan. 2019

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5 out of 5

Posted by on 23 Dec. 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference rooms. The luxury M Social Auckland also features a 24-hour fitness centre, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Auckland hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • 1130 sq ft of conference space
  • 105 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Auckland (AKL-Auckland Intl.) (27.5 km / 17.1 mi)
  • Train station: Auckland Britomart Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

M Social Auckland offers 190 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. This Auckland hotel provides complimentary wireless Internet access. 49-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

M Social Auckland has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies


  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Union Pay
  • 24-hour check-in


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25.00 and NZD 35.00 per person (approximately)
  • Valet parking fee: NZD 45.00 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • M Social Auckland Hotel
  • M Social Hotel
  • M Social

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.