All 130 rooms feature Smart TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide free refreshments. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. TVs, separate bathtubs and showers, and espresso makers are also available.
A day of pampering at SO/ SPA can include deep-tissue massages and hot stone massages along with access to the sauna and steam room. The café, Javalab, is open for lunch and dinner. Hi So is the hotel's own rooftop bar. Enjoy the indoor swimming pool, 24-hour health club, and sauna as well as access to yoga classes. A 24-hour business center and conference space are among the business amenities offered. Plus you'll find free WiFi in public areas, a rooftop terrace, and concierge services. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.
Places within a 15-minute walk of this 5-star Auckland Central Business District hotel include Princes Wharf and SkyCity Casino.
25 Apr. 2020 by SO/ Auckland General Manager
Thank you for the 5 star review.
9 Mar. 2020 by SO/ Auckland GM
Thanks for the great review and full ratings. We appreciate your time in letting us know you love your time at SO/ Auckland. Kind regards, Stephen Gould - GM
25 Feb. 2020 by SO/ Auckland
Sorry that the recent stay wasn't worthy of full marks. Please drop me a note if you wish to discuss this as we'd love to learn how we can make things better. Kind regards, Stephen Gould - General Manager
SO/ Auckland offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 5 meeting rooms available. A sauna, a rooftop terrace, and spa services are also featured at the luxury SO/ Auckland. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
SO/ Auckland offers 130 accommodations with free minibar items and espresso makers. A pillow menu is available. 49-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Javalab - This café serves lunch, dinner, and light fare. A children's menu is available.
Harbour Society - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Hi So - Onsite rooftop bar. Open daily.
Mixo - Onsite bar. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.