You can enjoy LED TVs with satellite channels, and all 82 rooms feature free WiFi, free wired Internet, and iPod docks. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Additionally, separate bathtubs and showers, espresso makers, and free newspapers are available.
A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and reflexology. The restaurant, Lava Dining, serves international cuisine and is open for breakfast, lunch, and dinner. Sabrage Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the marina, fitness center, spa tub, and sauna. 5380 square feet (500 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.
Within a 15-minute walk of this 5-star Auckland Central Business District hotel, attractions include Princes Wharf and Auckland Ferry Terminal.
20 Jan. 2021 by FOM
Bonjour Cristy, Thank you for taking the time to provide us with such a great rating. I hope you enjoyed the facilities and was well rested. I hope to welcome you back in the near future. Kind regards, Dakotah Bishop Front Office Manager
13 Dec. 2020 by GRM
Bonjour Sean, Thank you for taking the time to provide us with a wonderful review of your stay at Sofitel Auckland. It brings me great pleasure to hear you had an amazing experience. I look forward to welcoming you back so the team and I can provide you with another amazing Sofitel experience. Kind regards, Som Namprasert Guest Relations Manager
24 Dec. 2020 by GRM
Bonjour, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager
24 Dec. 2020 by FOM
Bonjour, I am so sorry to hear you had a very disappointing experience. It is certainly not the 5 star luxury service we pride ourselves with. Thank you once again and I hope we have the opportunity of welcoming you back in the future. Warm regards, Dakotah Bishop Front Office Manager
26 May 2020 by GRM
Bonjour, We very much appreciate you taking the time to rate your stay at Sofitel Auckland Viaduct Harbour. I would like to express my apologies for the shortcomings that you experienced during your stay with us. It is not the service that we pride ourselves with, however thank you for being so understanding due to the unforeseen circumstances we have all faced. Thank you again for sharing your experience, and I hope we get the opportunity of welcoming you back in the future so we can provide you with the Magnifique Sofitel Auckland experience. With Warm Regards, Dakotah Bishop Guest Relations Manager
5 Feb. 2020 by GRM
Bonjour, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Dakotah Bishop Guest Relations Manager
26 Jan. 2020 by GRM
Bonjour, We very much appreciate you taking the time to rate your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive ratings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Dakotah Bishop Guest Relations Manager
13 Dec. 2019 by DB
Bonjour We very much appreciate your comments regarding your stay at Sofitel Auckland. It is always a pleasure to receive positive feedback on our service and location, I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Warm Regards, Dakotah Bishop Guest Relations Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Sofitel Auckland Viaduct Harbour offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5380 square feet (500 square meters) and includes conference space. A spa tub, a fitness center, and a sauna are also featured at the luxury Sofitel Auckland Viaduct Harbour. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sofitel Auckland Viaduct Harbour offers 82 accommodations with iPod docking stations and minibars. A pillow menu is available. 48-inch LED televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Lava Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
21 Viaduct Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sabrage Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.