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Sofitel Auckland Viaduct Harbour

5.0 star property

Photo gallery for Sofitel Auckland Viaduct Harbour

Club Suite, 1 King Bed, Club lounge access (Opera)
Property video
Luxury Room, 1 King Bed, Marina View (Club Millesime access)
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is NZ$323
includes taxes & fees
1 June - 2 June

Explore the area

View map
21 Viaduct Harbour Avenue, Auckland, 1010
  • Place, Sky Tower
    ‪6 min walk‬
  • Place, SkyCity Casino
    ‪6 min walk‬
  • Place, Princes Wharf
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Atrium View)

Luxury Room, 1 King Bed (Atrium View)

Luxury Room, 1 King Bed (Atrium View)

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

8.4 out of 10
Very good
(11 reviews)
  • Marina view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Balcony

Luxury Room, 1 King Bed, Balcony

Luxury Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed (Club Millesime access)

Deluxe Suite, 1 King Bed (Club Millesime access)

Deluxe Suite, 1 King Bed (Club Millesime access)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible (Accessible)

Superior Room, 1 King Bed, Accessible (Accessible)

Superior Room, 1 King Bed, Accessible (Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Club lounge access (Opera)

Club Suite, 1 King Bed, Club lounge access (Opera)

Club Suite, 1 King Bed, Club lounge access (Opera)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 678 reviews
The price is NZ$255
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About the area

Auckland

A luxury stay in Auckland awaits you at Sofitel Auckland Viaduct Harbour. Within just a 15-minute stroll, you'll find popular places like Sky Tower and SkyCity Casino. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. The restaurant, La Marée Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Sabrage Champagne Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the marina, gym, Hot tub and sauna. 5380 square feet (500 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Auckland Central Business District hotel, attractions include Princes Wharf and Auckland Ferry Terminal.

What's nearby

  • Sky Tower - 6 min walk - 0.6 km
  • SkyCity Casino - 6 min walk - 0.6 km
  • Princes Wharf - 8 min walk - 0.7 km
  • Queens Wharf - 10 min walk - 0.8 km
  • Queen Street Shopping District - 10 min walk - 0.8 km

Getting around

  • Gaunt Street Tram Stop - 3 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Wander - ‬5 min walk
  • ‪Mensa - ‬3 min walk
  • ‪Mojo - ‬5 min walk
  • ‪Rooftop At Qt - ‬3 min walk
  • ‪Grand Harbour Seafood Chinese Restaurant - ‬4 min walk

About this property

Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 5380 square feet (500 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the luxury Sofitel Auckland Viaduct Harbour. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 5380 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2005
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sofitel Auckland Viaduct Harbour offers 88 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Secured, covered valet parking on site (NZD 52 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 52 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • French Press Cafe
  • La Marée Restaurant
  • Sabrage Champagne Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,380 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On the waterfront
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 52 per person
  • Airport shuttle fee: NZD 42 per person (one-way)
  • Valet parking fee: NZD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sofitel

Sofitel Auckland

Sofitel Auckland Harbour

Sofitel Auckland Viaduct

Sofitel Auckland Viaduct Harbour

Sofitel Viaduct Auckland

Sofitel Viaduct Harbour

Sofitel Viaduct Harbour Auckland

Sofitel Viaduct Harbour Hotel

Sofitel Viaduct Harbour Hotel Auckland

Sofitel Auckland Viaduct Harbour New Zealand

Sofitel Auckland Viaduct Harbour Hotel

Sofitel Auckland Viaduct Harbour Hotel

Sofitel Auckland Viaduct Harbour Auckland

Sofitel Auckland Viaduct Harbour Hotel Auckland

Frequently asked questions

What is the cancellation policy at Sofitel Auckland Viaduct Harbour?

Sofitel Auckland Viaduct Harbour offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Auckland Viaduct Harbour?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Sofitel Auckland Viaduct Harbour on 1 Jun 2026 start from NZ$323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Auckland Viaduct Harbour?

Yep, Sofitel Auckland Viaduct Harbour has secured covered valet parking with in/out privileges for NZD 52 per day.

Are there any beaches close to Sofitel Auckland Viaduct Harbour?

The closest beach to Sofitel Auckland Viaduct Harbour is Takapuna Beach (6.5 km).

Is there a spa on site at Sofitel Auckland Viaduct Harbour?

Yep, there is an onsite spa at Sofitel Auckland Viaduct Harbour. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Sofitel Auckland Viaduct Harbour have a pool?

Sofitel Auckland Viaduct Harbour has an indoor pool.

What makes Sofitel Auckland Viaduct Harbour a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Sofitel Auckland Viaduct Harbour.

Is Sofitel Auckland Viaduct Harbour family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Auckland Viaduct Harbour is a hit with families.

Are there hot tubs in the rooms at Sofitel Auckland Viaduct Harbour?

No, but there are deep-soaking baths in the guestrooms.

Does Sofitel Auckland Viaduct Harbour serve breakfast?

You bet, buffet breakfast is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Sofitel Auckland Viaduct Harbour?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Sofitel Auckland Viaduct Harbour?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Auckland Viaduct Harbour?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sofitel Auckland Viaduct Harbour?

No, only service animals are allowed.

Sofitel Auckland Viaduct Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice location. Bar was lacking atmosphere and a few little quirks in the room, such as the placement.
Stayed 1 night in Apr 2026

8/10 Good

Rupert

Stayed 3 nights in Feb 2026

4/10 Poor

ROBERT

Liked: Cleanliness, staff & service, amenities
The AC and TV were not working. Was moved to new where AC worked too good. AC didn’t have a thermostat so no way to set a temperature. The room was spacious and clean and quiet so that was good. The TV was in weird place where you have to stand to watch very bizarre.
Stayed 3 nights in Feb 2026

10/10 Excellent

Philippa

Stayed 3 nights in Jan 2026

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Would have rated higher but our room was behind the lifts so we couldn’t get WiFi in the room, had to walk around the lift to download mail messages.
Stayed 3 nights in Feb 2026

8/10 Good

Kaye

Stayed 3 nights in Jan 2026

6/10 Okay

LOIS

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very nice, but the location was very noisy. Refrigerator in room needs to be replaced it is very loud. Woke me up a few times.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate and nicely arranged. I loved the bathrobe… wish I could have bought one to take home! There was a nice assortment of teas and coffees. The bed was so comfortable with soft luxurious bedding .
Superior king room
Stayed 1 night in Jan 2026

8/10 Good

Zhao Po

Stayed 2 nights in Jan 2026

10/10 Excellent

Risa

Stayed 4 nights in Jan 2026

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, very clean and modern. The staff were super friendly, and the food gorgeous! It's brilliantly located, within walkable distance to loads!
Stayed 6 nights in Nov 2025

10/10 Excellent

Loreen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent!
Stayed 1 night in Jan 2026

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, amenities
Breakfast was good but expensive. The balcony over looked a bus terminal- very noisy
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Room clean great location
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Sandy

Stayed 2 nights in Dec 2025

10/10 Excellent

Mariana

Stayed 2 nights in Nov 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities
Services
Stayed 3 nights in Dec 2025

2/10 Terrible

Debra

We were not able to stay due to the cancellation of our flight from Hawaii. Even though our vacation was interrupted by this, Sofitel would not make any considerations with regard to our stay. No refund and no date changes. Very disappointing.
Stayed 1 night in Nov 2025

10/10 Excellent

Penny

Loved the stay
Stayed 1 night in Nov 2025

4/10 Poor

Catherine, Issaquah

Stayed 1 night in Nov 2025

10/10 Excellent

max, Hong Kong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hardware Combined with good software
Stayed 3 nights in Nov 2025

10/10 Excellent

ARTURO, LA HABRA HEIGHTS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Thank you
Stayed 3 nights in Nov 2025

10/10 Excellent

Zidane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe and relaxing atmosphere
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in Viaduct
Stayed 2 nights in Oct 2025