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4.4 out of 5

"did not like the road access as Albert Street is still being dug up. " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Stamford Plaza Auckland. You'll be within steps of DFS Galleria Auckland and within a short 5-minute stroll of Britomart Transport Centre. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

You can enjoy separate bathtubs and showers, free newspapers, and safes, featured in all 286 rooms. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Knights On Albert, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, 24-hour fitness center, spa tub, and sauna. 10506 square feet (976 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Auckland Central Business District hotel include Auckland Ferry Terminal and Queen Street Shopping District.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$173* Per night/room 5 Jul. - 6 Jul.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Governor's Suite - Two Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite (Stamford)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stamford Plaza Auckland ratings based on 985 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Stamford Plaza Auckland

Everyone (572) Couples (314) Business (14) Family (69)
5 out of 5

Posted by on 21 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to share your experience. We take pride in creating Exceptional Experiences and I am delighted to read that your experience was just that. Thank you again for taking the time to share your experience, the team and I truly look forward to once again welcoming you to Stamford Plaza Auckland soon. Kind regards, Rahul Dangwal Executive Assistant Manager

4 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to share your experience. We take pride in creating Exceptional Experiences and I am delighted to read that your experience was just that. Thank you again for taking the time to share your experience, the team and I truly look forward to once again welcoming you to Stamford Plaza Auckland soon. Kind regards, Rahul Dangwal Executive Assistant Manager

4 out of 5
did not like the road access as Albert Street is still being dug up.

Posted by on 16 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to share your experience. We take pride in creating Exceptional Experiences and I am delighted to read that your experience was just that. We are sorry about the roadworks going on Albert Street, you will be pleased to know that CRL project on Albert Street is due to finish very soon and we hope it will make the access to Hotel much more easier in the coming months. Thank you again for taking the time to share your experience, the team and I truly look forward to once again welcoming you to Stamford Plaza Auckland soon. Kind regards, Rahul Dangwal Executive Assistant Manager

3 out of 5
The hotel is in a good spot handy for restaurants and entertainment. At the moment there is a lot of road works going on in the street just outside the hotel which restricts access sometimes. The hotel is very pricey for what you get. We stayed for 2 nights with breakfast included in a superior room approx $780. We liked the room and breakfast decided to return to the hotel for a further 6 nights. They offered us a delux room no breakfast for $1800. The only difference with superior and delux rooms is you get a pod coffee maker and one free bottle of water. The concierge very helpful but the check in staff were not helpful when we queried the differnce in the rooms and the price for a pod machine! We also on check out had a problem with the bar bill had been put into their computer twice. I had to explain to them we only signed one bill and only had one lot of drinks. Get receipts for everything..

Posted by on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to provide feedback. We take pride in creating a rewarding experience for each of our guests and I am sorry to read that we did not quite meet all your expectations. Please be assured that we have taken your comments very seriously. All guest feedback is appreciated and wherever possible, changes are made to our hotel operations. Thank you again for sharing your experience, we look forward to once again accommodating you at Stamford Plaza Auckland in the near future. Kind regards, Rahul Dangwal Executive Assistant Manager

5 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I greatly appreciate you taking the time to provide feedback and delighted that your experience was Exceptional for all the right reasons. We take pride in creating a rewarding experience for each of our guests at Stamford Plaza Auckland and I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again some time soon. Kind regards, Rahul Dangwal Executive Assistant Manager

5 out of 5
Great location warm and friendly staff. Great bed and pillow 💤

Posted by on 9 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to share your experience. We take pride in creating Exceptional Experiences and I am delighted to read that our staff managed to give you that service. Thank you again for taking the time to share your experience, the team and I truly look forward to once again welcoming you to Stamford Plaza Auckland soon. Kind regards, Rahul Dangwal Executive Assistant Manager

5 out of 5
Everything was superb, lovely lady at the check in and the room was very comfortable and high quality linen. Excellent condition all around. It was very pleasant and I really enjoyed my stay.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to share your experience. We take pride in creating Exceptional Experiences and I am delighted to read that our staff managed to give you that service. Thank you again for taking the time to share your experience, the team and I truly look forward to once again welcoming you to Stamford Plaza Auckland soon. Kind regards, Rahul Dangwal Executive Assistant Manager

5 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I greatly appreciate you taking the time to provide feedback and delighted that your experience was Exceptional for all the right reasons. We take pride in creating a rewarding experience for each of our guests at Stamford Plaza Auckland and I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again some time soon. Kind regards, Rahul Dangwal Executive Assistant Manager

4 out of 5
After eventually finding the place due to substantial roadworks going on in the area and streets closed of, we were advised there is no parking and we had to drive down the street to paid parking. Roadworks would be noisy through the day and looks like it will go for a while so may be issue with noise through the day. Place is very central and had great walk-ability so car probably not required if just staying in town anyway. Staff were consistently lovely and helpful from bellboys, check in through to cleaners. Room was clean, really roomy, very comfortable and laid out. I booked for the gym / pool, but unfortunately run out of time to use them, we did a tour and as a PTI, both were very well laid out, roomy, equipped, modern and clean and even if there were a few people in there, you would not be tripping over one another and get a great workout in. If we had to come back to Auckland, I would stay here again, clean, very comfortable, great gym and pool and happy / helpful staff and walk to everything in town. Just be prepared to pay for parking

Posted by on 4 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to share your experience. We take pride in creating Exceptional Experiences and I am delighted to read that your experience was just that. We are sorry about the roadworks going on Albert Street, you will be pleased to know that CRL project on Albert Street is due to finish very soon and we hope it will make the access to Hotel much more easier in the coming months. Thank you again for taking the time to share your experience, the team and I truly look forward to once again welcoming you to Stamford Plaza Auckland soon. Kind regards, Rahul Dangwal Executive Assistant Manager

5 out of 5
Always love staying at Stamford Plaza. Staff always welcoming as soon as we drive up to the Hotel until we leave. Always love coming back here to stay.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

16 Mar. 2020 by Rahul Dangwal

Dear Anonymous, Thank you for choosing to stay at Stamford Plaza Auckland. I appreciate you taking the time to share your experience. We take pride in creating Exceptional Experiences and I am delighted to read that your experience was just that. I am delighted to read that you love staying with us. Thank you again for taking the time to share your experience, the team and I truly look forward to once again welcoming you to Stamford Plaza Auckland soon. Kind regards, Rahul Dangwal

About the Stamford Plaza Auckland

Location 22 - 26 Albert Street, Auckland, 1001

Property Features

As a guest of Stamford Plaza Auckland, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 10506 square feet (976 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury Stamford Plaza Auckland. Parking is available for a fee. This 5-star Auckland hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 10506 sq ft of conference space
  • 976 sq m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (27.3 km / 17 mi)
  • Train station: Auckland Britomart Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Stamford Plaza Auckland offers 286 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Stamford Plaza Auckland has 2 restaurants serving breakfast, lunch, and dinner.

Knights On Albert - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Kabuki Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 95.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast and lunch, and also through room service.

  • UnionPay
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 38 per person (approximately)
  • Valet parking fee: NZD 50.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 95.0 per day
  • Credit card charges are subject to a surcharge of 3.10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Hotel Auckland Plaza
  • Stamford Plaza Auckland
  • Stamford Plaza Auckland Hotel
  • Stamford Plaza Auckland Hotel Auckland Central
  • Stamford Plaza Auckland New Zealand
  • Stamford Plaza Hotel Auckland
  • Auckland Stamford Plaza Hotel
  • Stamford Plaza Auckland Hotel
  • Stamford Plaza Auckland Auckland
  • Stamford Plaza Auckland Hotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

  • Qualmark

Promotions

Free late check-out (2 hours later)

Book a stay in a rate plan displaying the “Free late check-out (2 hours later)” tag and receive free late check-out (subject to availability); and 1 set dinner menu for 2.


Must book a rate plan displaying the “Free late check-out (2 hours later)” tag to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.