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The Chen Melbourne - Art Series

4.5 star property
Art Deco hotel with rooftop terrace and 24-hour front desk

Photo gallery for The Chen Melbourne - Art Series

Exterior
Miscellaneous
Breakfast, lunch and dinner served
Fridge, electric kettle, cookware/dishes/utensils
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$170
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Place, Box Hill Hospital
    ‪7 min walk‬
  • Place, Deakin University
    ‪4 min drive‬
  • Place, Doncaster Shopping Centre
    ‪5 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪34 min drive‬

Room options

View all photos for Chen Deluxe King

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chen Deluxe King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King, Balcony

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Chen King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen King, Balcony

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout curtains

Chen Queen

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Queen Beds (Chen)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 6
  • 2 Twin Beds

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About the area

Melbourne

A luxury stay in Melbourne awaits you at The Chen Melbourne - Art Series. You'll be 0.7 km (0.4 mi) from Box Hill Hospital and 4 km (2.5 mi) from Doncaster Shopping Centre. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a rooftop terrace. .The café, Zero Moda, is open for breakfast, brunch, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Box Hill hotel include Deakin University and Swinburne University of Technology.

What's nearby

  • Box Hill Hospital - 7 min walk - 0.6 km
  • Deakin University - 4 min drive - 3.8 km
  • Doncaster Shopping Centre - 5 min drive - 4.2 km
  • Melbourne Cricket Ground - 16 min drive - 14.0 km
  • Rod Laver Arena - 16 min drive - 14.4 km

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪Dodee Paidang - ‬5 min walk
  • ‪Nelson - ‬3 min walk
  • ‪Subway - ‬5 min walk

About this property

The Chen Melbourne - Art Series

Art Deco hotel with rooftop terrace and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Chen Melbourne - Art Series. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Melbourne hotel is smoke free.

  • 100 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
The Chen Melbourne - Art Series offers 100 accommodations with minibars and a safe. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 24 per day)
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

What is the cancellation policy at The Chen Melbourne - Art Series?

The Chen Melbourne - Art Series offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 23 Nov 2025 start from NZ$170.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chen Melbourne - Art Series?

Yep, The Chen Melbourne - Art Series has a self car park for AUD 24 per day. Onsite parking is limited.

Are there any beaches close to The Chen Melbourne - Art Series?

The closest beach to The Chen Melbourne - Art Series is St Kilda Beach (13.8 km).

Does The Chen Melbourne - Art Series have a pool?

The Chen Melbourne - Art Series has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is The Chen Melbourne - Art Series family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that The Chen Melbourne - Art Series is a hit with families.

Is there a free airport shuttle available at The Chen Melbourne - Art Series?

No, The Chen Melbourne - Art Series does not offer an airport shuttle service.

Is there a bar or restaurant at The Chen Melbourne - Art Series?

Yep, you can grab a meal at The Chen Melbourne - Art Series's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Chen Melbourne - Art Series?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Chen Melbourne - Art Series?

No, pets are not allowed.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 708 reviews
Rating 8 - Good. 190 out of 708 reviews
Rating 6 - Okay. 45 out of 708 reviews
Rating 4 - Poor. 19 out of 708 reviews
Rating 2 - Terrible. 15 out of 708 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brendan

Travelled with family
Disliked: Amenities, property conditions & facilities
We requested for our room to be cleaned and it did not happen for three days straight. We had to ask for towels, robes and slippers that were advised on the website as luxury inclusions. The room was okay but not clean. Mould in the shower on the shower door. Carpets not vacuumed, with dried rice and food on the floor. Dust on most of the surfaces. Overall not very clean. Remote control for the television did not work. No foxtel only standard channels and limited. The kettle and toaster was also dirty so it did not feel like you wanted to use any items. Overall it was okay but we won’t be coming back.
Stayed 6 nights in Sep 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ChenHsi

Stayed 9 nights in Jul 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

2/10 Terrible

Ailsa

Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently good

Always reliable. Clean. Friendly and efficient staff. Excellent housekeeping. Great location. Great choice for eateries and within walking distance. Fourth time and will continue to book here each year.
Stayed 9 nights in Jul 2025

10/10 Excellent

Yunwen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and neat
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
New and modern. Very close to Box Hill central locations too.
Stayed 3 nights in Jul 2025

10/10 Excellent

JOEY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

Great position for what we needed. They are very generous with leaving your car for a bit longer than checkout.
Stayed 1 night in Jul 2025

4/10 Poor

Gareth

Travelled with partner
Disliked: Amenities
Hotel was old and not well maintained. Bed was very soft and whole place felt dated.
Stayed 1 night in Jun 2025

10/10 Excellent

Xiaolu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great！Convenient！Good receptionist and people！
Stayed 3 nights in Jun 2025

2/10 Terrible

Laurinda

Stayed 1 night in May 2025

8/10 Good

Miguel

Stayed 1 night in May 2025

8/10 Good

Bern

Liked: Staff & service, property conditions & facilities
What a lovely place to stay. We had an excellent time. Found tge parking challending to understand and there are cobwebs under the beds. Just noticed when i dropped something on the floor. However it was overall excellnt. Thank you
Stayed 2 nights in May 2025

8/10 Good

Kris

Liked: Staff & service, property conditions & facilities, room comfort
The lamps and side tables were dusty, i would of preferred lager coffee cups but only had small cups, would like to see some toiletry spray and toilet scrubber but other then them the stay was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Stayed 1 night in May 2025

10/10 Excellent

Elvira

Stayed 1 night in May 2025

10/10 Excellent

Danny

Stayed 7 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean property, great location for what we needed. Good service but car parking was a bit confusing to follow but eventually sorted it.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service options.
Stayed 1 night in Apr 2025

10/10 Excellent

WEI-LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025