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"The beds were not comfortable and wasn’t as clean as we thought it would be. " More

By a verified traveller on Sat 26 Dec 2020

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Hotel Description

At Auckland Airport Kiwi Hotel you'll be 3.2 km (2 mi) from Villa Maria Estate and 3.7 km (2.3 mi) from Ambury Regional Park. Highlights at this Art Deco hotel include in-room free WiFi and LED TVs.

All 52 rooms feature digital TV, coffee/tea makers, and safes. Refrigerators and room service make in-room dining convenient. Additionally, hair dryers, phones, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Additionally, you'll find a free manager's reception and laundry facilities. Continental breakfast is available daily between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 3-star Mangere hotel include Rainbow's End and Mt. Smart Stadium.

Standard Room (Airport Saver)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$79* Per night/room 18 Jan. - 19 Jan.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room (Airport Express)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Day Use Room - Valid from 10AM - 3PM

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Saver Rate)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Auckland Airport Kiwi Hotel ratings based on 237 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Auckland Airport Kiwi Hotel

Everyone (163) Couples (28) Business (2) Family (51)
3 out of 5
The beds were not comfortable and wasn’t as clean as we thought it would be.

Posted by on 26 Dec. 2020

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Comment from Hotel Management

26 Dec. 2020 by Reservation Team

Dear guest, Thank you for your feedback, every feedback helps us to be better. Thanks

5 out of 5
Would have been happier if a lift was available to get these OAP’s up to first floor units

Posted by , from Tauranga on 16 Oct. 2020

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Comment from Hotel Management

16 Oct. 2020 by Reservation Team

Dear graham, Thank you for your feedback, hope to see you in future. Thanks

1 out of 5
Terrible hotel, fridge sound was on all night, everytime the next room were using bathroom i could hear and smell. The hygiene of the room was appolling I don't recommend this hotel

Posted by on 15 Oct. 2020

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Comment from Hotel Management

15 Oct. 2020 by Reservation Team

Dear guest, We apologize that your stay was not good. Thanks

1 out of 5

Posted by on 23 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Reservation Team

Thanks

3 out of 5
No house keeping service. Room left uncleaned for three days and nobody took out the trash. Shower unit is a bit run-down, showing its age and cracks. But considering the great price, I still think the faults are tolerable.

Posted by , from Wellington on 14 Sep. 2020

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Comment from Hotel Management

16 Sep. 2020 by Reservation Team

Dear guest, there is limited housekeeping because of covid. thanks

4 out of 5

Posted by on 10 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Reservation Team

Thank you for your feedback.

5 out of 5

Posted by on 20 Jun. 2020

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Comment from Hotel Management

21 Jun. 2020 by Reservation Team

Thank you for your 5 star rating! We hope to welcome you again in the near future.

4 out of 5
friendly staff able to leave car there for 8 days for free Restaurant was very nice

Posted by on 1 Apr. 2020

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Comment from Hotel Management

26 Apr. 2020 by Sal

Thanks for you kind reviews. We look forward to welcome back in our hotel on your next trip to Auckland.

1 out of 5
Very scruffy hotel, door to rooms had flakey scratched paint work so set the tone for what was behind the door. Ants were on the drawer units near kettle, so couldn't put anything on that large surface. Bathroom lacked cleaniness, as dusty along trims and under vanity. Same for dust in bedroom below and above eye level such as shelves under bedside tables. The sheer drapes at the window not only looked discoloured but had large rips in them that in parts peeled back to reveal the bare dirty glass behind it. Heavy dust buildup on every pleat of the curtain fabric. All the basics of cleaning are skipped here, and although it is a lesser star hotel, cleaniness shouldn't be the issue. I've stayed in backpackers that put this place to shame. WOULD NOT RECOMMEND. We paid way too much for what we got.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Reservation Team

We are sorry to see your stay was not as expected. We will look into the feedback you have provided. Please accept my apologies for this and look forward to provide you better service and product on your next stay with us.

2 out of 5
Shower to took ten to get warm.. Rang the reception 3x with no answer. Very expensive for the nights stay

Posted by on 20 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Reservations Team

We will look into the feedback provided.

About the Auckland Airport Kiwi Hotel

Location 150 Mckenzie Road, Mangere, 1701

Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. The business-friendly Auckland Airport Kiwi Hotel also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Mangere hotel.

  • 1 building
  • 1 floor
  • 52 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (5.2 km / 3.2 mi)
  • Train station: Auckland Otahuhu Station (5.9 km / 3.7 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Auckland Airport Kiwi Hotel offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a security system and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 20 for adults and NZD 10 for children (approximately)
  • Secured extended parking fee: NZD 5.00 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Airport Hotel Kiwi
  • Auckland Airport Kiwi
  • Auckland Airport Kiwi Hotel
  • Hotel Kiwi
  • Kiwi Auckland Airport Hotel
  • Kiwi Hotel
  • Kiwi Hotel Auckland Airport
  • Auckland Airport Kiwi Hotel Mangere
  • Auckland Airport Kiwi Motel Mangere
  • Hotel Kiwi International Airport
  • Kiwi International Airport Mangere
  • Auckland Kiwi Hotel Mangere
  • Auckland Airport Kiwi Hotel Hotel
  • Auckland Airport Kiwi Hotel Mangere
  • Auckland Airport Kiwi Hotel Hotel Mangere

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.