3.9 out of 5

"Stayed 1 night. Room basic but clean. Staff friendly and helpful " More

By a verified traveller on Wed 22 Aug 2018

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Hotel Description

At Auckland Airport Kiwi Hotel you'll be 3.2 km (2 mi) from Villa Maria Estate and 3.7 km (2.3 mi) from Ambury Regional Park. Highlights at this Art Deco hotel include a restaurant, a free airport shuttle, and a bar/lounge.

LED TVs with digital channels are featured in all 52 rooms, and you can enjoy free WiFi, coffee/tea makers, and hairdryers. Fridges and room service make in-room dining convenient. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre, and a 24-hour front desk. Added amenities include a free manager's reception and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 9 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 3-star Mangere hotel include Rainbow's End and Alexandra Park.

Standard Room (Airport Express)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$115 per night

Standard Room (Airport Saver)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (Saver Rate)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Auckland Airport Kiwi Hotel ratings based on 750 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Auckland Airport Kiwi Hotel

Everyone (409) Couples (202) Business (6) Family (130)
2 out of 5
Room absolutely stank. Curtains seemed to be absolutely filthy.

Posted by on 13 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Reservations Team

We will pass your feedback onto relevant departments for further improvements.

4 out of 5

Posted by on 12 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by Reservations Team

Thank you for your feedback.

4 out of 5
Comfy bed Friendly staff Room cleanliness could of been better, average I suppose but attention to detail, bathroom mirror streaks and watermarks etc Overall it was all ok and good price through wotif

Posted by on 10 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Reservations Team

Thank you for your feedback.

5 out of 5

Posted by on 9 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Jinal

Thank you for your rating. We hope to welcome you again in the near future.

1 out of 5
This accommodation was terrible. The accommodation is right next door to a backpackers bar which is open until around 0300. It's noisy all night long. Additionally they have permanent residents on the second floor and they are noisy too, and very inconsiderate and yell out to each other between the rooms that are family occupied both late at night and early in the morning without consideration to other occupants. There are no wine glasses in the rooms, and only one set of towels for two people. The Sky movies did not work on the TV. Very low standards.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Reservations Team

Thank you for your feedback. We would like to advise you that we do not have a backpacker bar at all on premises. We will pass your other feedback onto the relevant departments for further improvements. We thank you again for taking the time out to review our property, sorry to see you had some difficulties with your stay.

2 out of 5
Very old and dated amenities. Bathrooms had a fair amount of mould due to no exhaust fans

Posted by on 1 Apr. 2019

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Comment from Hotel Management

2 Apr. 2019 by Jinal

Sorry to see you experienced some difficulties with your recent stay. We will pass your feedback onto the relevant departments for further improvements to our property.

4 out of 5
Good if you need a place for over night . A good budget hotel

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Doreen

We thank you for choosing to stay with us & for your positive feedback. We hope to welcome you again in the near future. Regards.

4 out of 5

Posted by on 31 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Jianl

Thank you for taking the time out to review our property.

1 out of 5
Service in the restaurant, poor. Staff member that was serving us reached right over to pass my food. It took 20mins for bottle of water to be brought to our table & only because I had to ask for it again. Restaurant food would never dine there again - poor. There was only 3 people at the front desk that really showed very good customer service. I probably wouldn't recommend this place to my family & friends.

Posted by on 27 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Doreen

Dear Guest Sorry to see your experience with us was not positive with the service from the restaurant.We will pass this feedback onto upper management for further improvements.

4 out of 5
The food in the restaurant was excellent. Staff were helpful. The room was clean and bright and had everything I needed. The corridors are somewhat travel scratched and gave a bit of a lower impression than the room. I also had to get up very early in the morning for a flight. There was no hot water so I had a cold shower.

Posted by on 27 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Reservations Team

Thank you for your feedback. We are glad to see you enjoyed the restaurant and found our staff helpful.

About the Auckland Airport Kiwi Hotel

Location 150 Mckenzie Road, Mangere, 1701

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi. The business-friendly Auckland Airport Kiwi Hotel also features a fitness centre, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Mangere hotel.

  • 1 building
  • 1 floor
  • 52 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (5.1 km / 3.2 mi)
  • Train station: Auckland Onehunga Station (5.8 km / 3.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Auckland Airport Kiwi Hotel offers 52 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

Auckland Airport Kiwi Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No lifts
  • Cash or credit card deposit required
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 18.00 for adults and NZD 18.00 for children (approximately)
  • Self-parking fee: NZD 5.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Airport Kiwi Hotel
  • Kiwi Hotel
  • Auckland Airport Kiwi
  • Auckland Airport Kiwi Hotel Mangere

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.