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3.9 out of 5

"Good location, clean room. " More

By a verified traveller on Mon 19 Feb 2024

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Hotel Description

At Best Western Newmarket Inn & Suites you'll be within a 30-minute stroll of Westfield Newmarket and ASB Showgrounds. Highlights at this eco-certified hotel include free self parking, a conference center, and in-room kitchenettes.

This business-friendly hotel offers free WiFi in public areas, express check-out, and multilingual staff. Added amenities include laundry facilities and luggage storage. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of car rentals on site.

With a stay at this 4-star Epsom hotel, you'll be 2.4 km (1.5 mi) from Auckland Domain and 4 km (2.5 mi) from Eden Park.

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$157* Per night/room 18 Apr. - 19 Apr.

Standard Apartment, Multiple Beds, Kitchen, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Newmarket Inn & Suites ratings based on 289 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Newmarket Inn & Suites

Everyone (204) Couples (18) Business (2) Family (58)
5 out of 5
Good location, clean room.

Posted by on 19 Feb. 2024

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5 out of 5
Great hot breakfast option.

Posted by on 1 Feb. 2024

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Comment from Hotel Management

4 Feb. 2024 by EL

Dear RatuThank you for submitting a review for our property.We are very glad you had a pleasant stay and we hope to see you again very soon.

5 out of 5
Easy to check in/out, handy to everywhere. Very comfortable bed and bedding, Clean and tidy, friendly staff. Thank you

Posted by on 29 Jan. 2024

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Comment from Hotel Management

4 Feb. 2024 by EL

Dear MichaelThank you for submitting a review for our property.We are very glad you had a pleasant stay and we hope to see you again very soon.

5 out of 5
Nice

Posted by on 12 Nov. 2023

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Comment from Hotel Management

13 Nov. 2023 by EL

Dear MaaThank you very much for your review of our property and giving us a 5 out of 5 credit score.We are glad you enjoyed your stay and we hope to see you back here again soon.

4 out of 5
Very comfortable bed, nice and clean room and good size bathroom

Posted by on 5 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by EL

Dear RebeccaThank you so much for your feedback.We are very glad you had a pleasant stay.

5 out of 5
Like it - suitable for our family.

Posted by on 29 Oct. 2023

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Comment from Hotel Management

7 Nov. 2023 by EL

Dear TongThank you for a credit score of 5 out of 5 for our property.We are very happy that you enjoyed your stay with us and our facilities and rooms were suitable for you and your family.Hope to see you again very soonThanks

4 out of 5
Compact and clean, will definitely stay again. Parking was great

Posted by on 24 Oct. 2023

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Comment from Hotel Management

25 Oct. 2023 by EL

Hi MarthaThank you for your credit score of 4 out of 5.We are glad you had a pleasant stay and that our parking facilities was ideal for your stay.Thank you

4 out of 5
A good value place to stay. Staff are excellant and helpful. Very convenient to New Market.

Posted by on 4 Oct. 2023

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Comment from Hotel Management

16 Oct. 2023 by EL

Dear DaveThank you for a credit score of 4 out of 5 for our property.We are glad that you enjoyed your stay due to the location and that our staff were helpful.

5 out of 5
The bed was so comfortable that i didn't want to get up

Posted by on 30 Aug. 2023

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Comment from Hotel Management

3 Sep. 2023 by EL

Good morning MavisThank you very much for your feedback.We are very glad you had a pleasant stay and that you had a good sleep in our comfortable beds.Hopefully we will see you very soon.Regards

1 out of 5
We cancel on the 10th Thursday with the reception but was charged us still as we thought they cancel it already.

Posted by on 20 Aug. 2023

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Comment from Hotel Management

3 Sep. 2023 by EL

Hi AkiYour booking was done through Expedia. You came on the 10th of August and said you had a booking in which we advised you we don't have a booking under your name in the system to arrive on the 10dth of August, you didn't mention anything to us about a cancellation. On the 17th of August, we had a booking for you. You did not show, we didn't receive any cancellation nor any correspondence from Expedia regarding a cancellation. We charged 1 night's accommodation as per hotel policy. It's obvious you made a mistake with your booking dates and instead of checking your confirmation email from Expedia to confirm your dates, you assumed that our staff can read minds and therefore will cancel your reservation. Out of good faith, we advised you that we will use your payment as a credit for when you can come stay with us as we have been charged commission on your booking therefore we were unable to refund. Please note this is not our normal procedure. We don't appreciate you giving us a 1 out of 5 just because you made a mistake with your dates. Regards

About the Best Western Newmarket Inn & Suites

Location 112 Great South Road, Epsom, Auckland, 1051

Property Features

As a guest of Best Western Newmarket Inn & Suites, you'll find multilingual staff, laundry facilities, and express check-out. Event space at this hotel measures 6114 square feet (568 square meters) and includes a conference center. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 66 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • 6114 sq ft of conference space
  • 568 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Auckland Remuera Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Newmarket Inn & Suites offers 66 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Cash or credit card deposit required
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 22.00 for adults and NZD 15.00 for children
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Newmarket
  • Best Western Newmarket Inn
  • Newmarket Best Western
  • BEST WESTERN Newmarket Inn & Suites Auckland, New Zealand
  • Best Western Newmarket Inn Auckland
  • Best Western Newmarket Auckland
  • Best Western Newmarket Inn & Suites Auckland
  • Best Western Newmarket Inn Suites
  • Newmarket & Suites Auckland
  • Best Western Newmarket Inn Suites
  • Best Western Newmarket Inn & Suites Hotel
  • Best Western Newmarket Inn & Suites Auckland
  • Best Western Newmarket Inn & Suites Hotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Best Western Newmarket Inn & Suites.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.