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4.0 out of 5

"Spacious clean and useable unit sadly let down by the lack of soundproofing so we could hear our neighbors tele and conversations. No mention that its ... " More

By a verified traveller on Thu 28 Apr 2022

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Hotel Description

At Best Western Newmarket Inn & Suites you'll be 2 km (1.2 mi) from University of Auckland and 4.9 km (3 mi) from Spark Arena. Highlights at this hotel include free self parking, a conference center, and in-room kitchenettes.

You can enjoy LCD TVs with satellite channels, and all 42 individually decorated rooms feature free WiFi, coffee/tea makers, and free local calls. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Hair dryers, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, express check-out, and multilingual staff. Added amenities include laundry facilities and luggage storage. There's also free parking nearby, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4-star Epsom hotel include SkyCity Casino and Princes Wharf.

Executive Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$155* Per night/room 18 May - 19 May

Standard Apartment, Multiple Beds, Kitchen, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Newmarket Inn & Suites ratings based on 324 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Newmarket Inn & Suites

Everyone (226) Couples (27) Business (4) Family (61)
3 out of 5
Spacious clean and useable unit sadly let down by the lack of soundproofing so we could hear our neighbors tele and conversations. No mention that its also being used for emergency housing and half a construction site.

Posted by on 28 Apr. 2022

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Comment from Hotel Management

1 May 2022 by Amy

Thank you for your valuable feedback. We’re sorry you weren’t satisfied with staying.

3 out of 5
King size bed was great but very hot. The shower was great. The refillable toiletries were eco-friendly, but there needs to be more milk, herb teas and a compost.

Posted by on 21 Apr. 2022

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Comment from Hotel Management

1 May 2022 by Amy

Thank you for the feedback, for bringing this issue to our attention.

3 out of 5
Location was good and it was clean. It was challenging having transition or emergency housing in the facility as this resulted in some noisy interactions throughout the night. Didn’t feel comfortable.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Reservations

Good afternoon Philippa Thank you for your feedback. We are sorry to hear that there were guests that were making too much noise during the night hence why you weren't comfortable. I can assure you that regardless of the noisy neighbors, our motel is a very safe place. Kind Regards

4 out of 5
Had enough space for our family. Great to have two bathrooms. Wall are pretty thin and can hear a lot that goes on next door!

Posted by on 26 Jul. 2021

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Comment from Hotel Management

29 Jul. 2021 by ELia

Thank you for the review, hope you have enjoyed the stay at BW Newmarket.

4 out of 5

Posted by on 24 Jul. 2021

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4 out of 5

Posted by on 8 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by BW Team

Dear Guest Thank you for your review. Regards

5 out of 5
Easy fast check in. Driveway was a little confusing as both of them had no entry painted on them. Otherwise good value for money.

Posted by on 27 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by ELia

Thank you for the feedback.

2 out of 5
Very noisy place where other guests coming in late opening and closing doors and thumping around woke us up. Was clean and had a good nights sleep apart from that.

Posted by on 26 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by ELia

Thank you for the feedback.

1 out of 5
Not sound proofed at all so traffic noise and arguing/tv in room next door. Very dated decor.

Posted by on 26 May 2021

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Comment from Hotel Management

28 May 2021 by ELia

Dear Guest Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that management will look into each point that you have made. Kind Regards

4 out of 5
Great place to stay that is handy with plenty of room

Posted by on 20 Apr. 2021

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Comment from Hotel Management

4 May 2021 by BW

Dear Guest Thank you for your feedback. Have a lovely day!

About the Best Western Newmarket Inn & Suites

Location 112 Great South Road, Epsom, Auckland, 1051

Property Features

As a guest of Best Western Newmarket Inn & Suites, you'll find multilingual staff, laundry facilities, and express check-out. Event space at this hotel measures 6112 square feet (568 square meters) and includes a conference center. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 42 guestrooms or units
  • 2 levels
  • 3 buildings
  • 6112 sq ft of conference space
  • 568 sq m of conference space
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Auckland Remuera Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Newmarket Inn & Suites offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Cash or credit card deposit required
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Newmarket
  • Best Western Newmarket Inn
  • Newmarket Best Western
  • BEST WESTERN Newmarket Inn & Suites Auckland, New Zealand
  • Best Western Newmarket Inn Auckland
  • Best Western Newmarket Auckland
  • Best Western Newmarket Inn & Suites Auckland
  • Best Western Newmarket Inn Suites
  • Newmarket & Suites Auckland
  • Best Western Newmarket Inn Suites
  • Best Western Newmarket Inn & Suites Hotel
  • Best Western Newmarket Inn & Suites Auckland
  • Best Western Newmarket Inn & Suites Hotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Best Western Newmarket Inn & Suites.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.