"Perfect location for our visit. Right across the road for our family wake " More

By a verified traveller on Tue 13 Mar 2018

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Hotel Description

At Parnell City Lodge you'll be within just a 15-minute stroll of popular places like Auckland War Memorial Museum and Auckland Domain.

You can enjoy WiFi, flat-screen TVs and coffee/tea makers, featured in all 21 rooms. In-room dining is easy with amenities like fridges and microwaves. Hairdryers, irons/ironing boards and free toiletries are also available.

Attractions within a 30-minute walk of this 3-star Parnell motel include University of Auckland and Spark Arena.

Standard Room, Non Smoking, Kitchen (Edwardian Apartment)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Studio, Non Smoking (Double Studio Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio (Twin Studio Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Balcony (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Parnell City Lodge ratings based on 110 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Parnell City Lodge

Everyone (81) Couples (16) Business (1) Students (2) Family (9) Other (1)
1 out of 5

Filthy, dated, but great location

Pros: Location
Cons: Staff need training and standards need to be upgraded and set. This place has so much potential. Surely it must be a health hazard.
Location: Central Parnell.
Everything appeared totally unprofessional on this site. First impressions set the standard of the room. Reception area untidy and vacuum cleaners sitting there (clearly this is their storage area as they don't appear to have been used int he room I had)The room was filthy - bed linen gross, dirt, dust and grime everywhere, cutlery unclean, dirt and dust around electrical cords and power points, mold and mildew on curtains. Didn't use the shower as there was still old soap left on the shelf so nervous to think of what else was in the soap trap. Tiny fridge with old microwave balancing on top of it and dirty old toaster balancing on top of that. Old furniture cramped into the room.

Posted by , from NZ on 18 Apr. 2018

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1 out of 5

Even my kids noticed it was filthy

receptionist doesn't regularly check his emails and had already given our room away.. So he put us in a different room. He called the cleaner who was finishing her clean of this room so it was now ready. She was finishing up as we walked in but had no vacuum, mop nor any clean linen. the place hadn't been vacuumed, in the lounge was a pull down double bed which was already down and she hadn't cleaned all the bits and pieces from under it, more rubbish under couch cushions a small red carpet mat at the end of the bed had so much dirt under it I don't think it's ever been cleaned! Behind the TV cabinet along the window was a mass trail of dirt, dust and dead bugs also left there for us.. She spot cleaned the lino badly with a cloth instead of a mop and there was the previous guests hair in the shower! Four of us staying in this room and we were given one small bar of soap and one tiny shampoo barely big enough for one. The handle for the shower door had been snapped off at some stage and not repaired making it nearly impossible to even open the door - the bathroom door itself was missing its rollers meaning my kids couldn't even shut the door - when I helped them we found the door was too small for the door frame!!! Thick layers of dust on every high surface and all skirting boards. Outside was a mess, dirt and cords everywhere. Mattresses in the outside hallways and cords running down the stairs.

Posted by , from Not staying here agsin on 4 Apr. 2018

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1 out of 5

Close to hospital

Cons: Cleanliness and comfort
Did not enjoy the experience at all,could do with an upgrade but you get what you pay for

Posted by on 22 Mar. 2018

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4 out of 5
Location: church we needed to be at last minute.
Perfect location for our visit. Right across the road for our family wake

Posted by , from Wellington on 13 Mar. 2018

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3 out of 5

Handy to Parnell cbd

Get sky tv in for us old kiwi sports fanatics and I’ll stay there every weekend

Posted by , from hawkes bay on 12 Mar. 2018

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1 out of 5

Terrible Place

Absolutely terrible place from the first contact with the owner, he was rude and the room was disgusting, had baby cockroaches crawling round from the bed pillows, sheets looked like hadn't been washed and the kitchen nothing was clean even the walls and floor, only enough coffee for 1 cup, never again, paid $111 only worth $5

Posted by , from NZ on 10 Mar. 2018

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1 out of 5

Horrible

Pros: NONE
Cons: EVERYTHING
I should have read the reviews before I booked this place! The "room" we stayed in was not a bedroom - more like a rumpus room or something. No windows, no ventilation, and no secured internal/external doors. VERY unclean and unhygienic. Towels had stains and the owner put a carton of milk in a non-working mini fridge... Not to mention that the owner is very rude. Everything at this place was WRONG. We initially booked this hotel for 5 nights but cancelled the last 3 nights as I simply could NOT stand living there for any longer! NOT recommended to anyone.

Posted by on 8 Mar. 2018

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2 out of 5

Dissapointed

I guess you get what you pay for, very dissapointed, nothing like what the Webb site pictures were, not very well cleaned, very old and tired looking room

Posted by on 5 Mar. 2018

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1 out of 5

Avoid this hotel

Pros: Location
Cons: Clean it, refurnish it and hire professional manager.
Location: Sea, and rose garden
The Parnell City Lodge room was smelly (urine in the carpet) and the duvet had creamy stains on it as it seemed unwashed- just disgusting. The manager was rude - repeatedly getting my name wrong while checking in and he seemed to me to be 'creepy'. Definitely avoid this hotel...

Posted by on 26 Feb. 2018

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2 out of 5

Parnell Lodge

It wasnt what I expected But it was very messy not furniture wise. There was dust everywhere and it looked a bit like it wasnt cleaned up properly. But room was comfy

Posted by , from NZ on 24 Feb. 2018

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About the Parnell City Lodge

Location 400 Parnell Road, Auckland, 1052

Property Features

Parnell City Lodge offers its guests laundry facilities. The front desk is open around the clock. Self parking is free.

  • 21 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage

Family Friendly Amenities

  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (28.6 km / 17.8 mi)
  • Train station: Auckland Newmarket Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Parnell City Lodge offers 21 forms of accommodation with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 5 per night (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parnell City Lodge
  • Parnell City Lodge Auckland, New Zealand
  • Parnell City Hotel Auckland Central

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.