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4.6 out of 5

"Liked the Location and friendly staff " More

By a verified traveller on Mon 28 Jun 2021

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Hotel Description

You'll be connected to a shopping center at Quality Suites Alexander Inn, and within a 20-minute stroll of Westfield Newmarket and Mt. Eden. Highlights at this luxury hotel include in-room kitchens and free WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 24 rooms feature coffee/tea makers, safes, and hair dryers. Kitchens come equipped with refrigerators and microwaves, and room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and free toiletries. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a terrace, and a computer station. Additionally, you'll find free newspapers in the lobby, multilingual staff, and luggage storage. There's also the convenience of limited parking.

With a stay at this 4.5-star Epsom hotel, you'll be 2.4 km (1.5 mi) from Auckland Domain and 3 km (1.8 mi) from ASB Showgrounds.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$130* Per night/room 1 Aug. - 2 Aug.

Executive Suite, Multiple Beds, Kitchen (Business)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Suites Alexander Inn ratings based on 157 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Suites Alexander Inn

Everyone (73) Couples (43) Family (39)
5 out of 5
Liked the Location and friendly staff

Posted by on 28 Jun. 2021

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Comment from Hotel Management

11 Jul. 2021 by Quality Suites Alexander Inn

Dear Guest, Thank you for your time to complete the online survey. We appreciate your feedback and we hope to see you again Thank you Kind regards,

4 out of 5
Even close to main shopping area it was quite at night

Posted by on 8 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Quality Suites Alexander Inn

Dear Guest, Thank you for completing the online survey regarding your stay. We appreciate the feedback and we hope to see you again Thank you Kind regards,

5 out of 5
It was very close to all amenities

Posted by on 24 May 2021

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Comment from Hotel Management

26 May 2021 by Quality Suites Alexander Inn

Dear Guest, Thank you for completing the online survey and your feedback. Hope to see you again Kind regards,

4 out of 5
We stayed for one night and it was fine. Room was clean and tidy. The only thing was the room configuration was different to the pictures so that could have been made clearer in the listing perhaps but it was a nice place to stay and we would come again.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Uini

Hello, Thank you for your time to complete the online survey. We appreciate your feedback. The images we have on the website are for each different room types, not all rooms. We do hope to see you again. Thank you and take care Kind regards, Uini

4 out of 5
Room was comfortable, clean and tidy. Within walking distance to Westfield Newmarket and restaurants

Posted by on 4 Feb. 2021

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Comment from Hotel Management

5 Feb. 2021 by Uini

Dear Katherine, Thank you for your time to complete the survey. We appreciate the feedback and we hope to see you again. Thank you Kind regards

5 out of 5
Super helpful friendly staff. Great location. Definitely good for couples

Posted by , from Palmerston North on 11 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Uini

Dear Guest, Thank you for completing the online survey regarding your recent stay. We appreciate your feedback and we hope to see you again. Thank you and take care Kind regards,

4 out of 5
Central located and well priced with under cover parking

Posted by on 7 Mar. 2020

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4 out of 5
Handy to Newmarket..my overall opinion is that I would stay there again.

Posted by on 1 Mar. 2020

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4 out of 5
Perfect location for our needs. Close to Westfield, train station etc. Room was excellent just what we needed for a couple for a night. Parking wasn't the best, tight spaces and access in and out tight especially if you have a big vehicle. But other than that our stay was excellent.

Posted by , from Rotorua on 21 Feb. 2020

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5 out of 5

Posted by on 16 Feb. 2020

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About the Quality Suites Alexander Inn

Location 21 Alpers Avenue, Auckland, 1023

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Suites Alexander Inn offers its guests a terrace, multilingual staff, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. The luxury Quality Suites Alexander Inn also features room service (during limited hours), a front desk safe, and an elevator. This 4.5-star Auckland hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 2 levels
  • Built in 2011
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (17.5 km / 10.8 mi)
  • Train station: Auckland Newmarket Station (1 km / 0.6 mi)

Room Amenities

Quality Suites Alexander Inn offers 24 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 4.5-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk hours are from 8:00 AM to 7:00 PM on public holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Alexander
  • Quality Suites Alexander Auckland
  • Quality Suites Alexander Inn
  • Quality Suites Alexander Inn Auckland
  • Quality Suites Inn
  • Quality Suites Alexander Inn Epsom, Auckland
  • Quality Suites Alexander Inn Hotel
  • Quality Suites Alexander Inn Auckland
  • Quality Suites Alexander Inn Hotel Auckland

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.