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4.7 out of 5

"No dislikes.Parking a bit messy but ok. Great location. " More

By a verified traveller on Sun 22 Nov 2020

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Hotel Description

You'll be connected to a shopping center at Quest Newmarket, and within a 30-minute stroll of Auckland City Hospital and University of Auckland. Highlights at this luxury property include in-room washers/dryers, free WiFi, and free Internet.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with a balcony, an iPod dock, and a DVD player. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and a Select Comfort bed. 24-hour room service, a coffee/tea maker, and free newspapers are also available.

The apartment building's restaurant is a nice spot to grab a bite. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 9 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Auckland property, you'll be 3 km (1.9 mi) from SkyCity Casino and 3.1 km (2 mi) from Spark Arena.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$154* Per night/room 31 Jan. - 1 Feb.

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quest Newmarket ratings based on 162 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Newmarket

Everyone (99) Couples (37) Business (3) Family (22)
5 out of 5

Posted by on 25 Nov. 2020

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Comment from Hotel Management

9 Dec. 2020 by Nandy - Hotel Manager

Dear Guest We are glad you enjoyed your stay with us. Thank you for your feedback.

5 out of 5
No dislikes.Parking a bit messy but ok. Great location.

Posted by , from Nerw Zealand on 22 Nov. 2020

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Comment from Hotel Management

9 Dec. 2020 by Nandy - Hotel Manager

Hi Annette Thank you for leaving a positive feedback for us. We look forward to your next visit.

4 out of 5
Met by a friendly receptionist who couldnt do enough to make our stay welcoming. Although out of control of the hotel didnt appreciate the 6am wake up call of loud music coming from the nearby gym

Posted by on 19 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Nandy - Hotel Manager

Hello Thank you for your email and we are glad you enjoyed your stay with us. We are also working with the gym to get the music under control. We hope to see you again soon. Regards

5 out of 5

Posted by on 16 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Nandy - Hotel Manager

Dear Guest Thank you for your positive feedback. Regards

4 out of 5

Posted by on 14 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Nandy - Hotel Manager

Dear Guest Thank you for your positive feedback. Regards

5 out of 5
helpful staff, good room with comfortable bed and everything you need except plunger for coffee. Shouldn't have to ask for one.

Posted by , from Wellington on 30 Jun. 2020

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Comment from Hotel Management

3 Aug. 2020 by Nandy - Hotel Manager

Hi Sara Thank you for your feedback, we will take your comments on plunger coffee on board. We hope to see you again in future. Regards

5 out of 5
Great service, the staff were so friendly and helpful and the rooms were perfect for what we needed.

Posted by , from Christchurch on 23 Jun. 2020

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Comment from Hotel Management

3 Aug. 2020 by Nandy - Hotel Manager

Hi Katie We are so glad you enjoyed your stay and also our service. We look forward to seeing you again soon. Regards

5 out of 5

Posted by on 15 Mar. 2020

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4 out of 5

Posted by on 7 Mar. 2020

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5 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Quest Newmarket

Dear Guest Thank you so much for the positive feedback. We hope you stay with us soon again in future.

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Quest Newmarket. Parking is available for a fee. This 4.5-star Auckland apartment is smoke free.

  • 49 guestrooms or units
  • 4 levels
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (18.5 km / 11.5 mi)
  • Train station: Auckland Newmarket Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quest Newmarket offers 49 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature Select Comfort mattresses. Flat-screen televisions come with premium satellite channels and DVD players. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auckland apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Washer and dryer
  • Private balcony
  • Select Comfort beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9 AM to 10:30 AM.

Quest Newmarket has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Reception hours are Monday – Thursday, 7 AM – 9:30 PM; Friday, 7 AM – 7:30 PM; and Saturday, Sunday, and public holidays, 8 AM – 6 PM. Guests checking in outside these hours will find instruction for obtaining a key on the hotel’s front door.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 42.5 per night.
  • Cribs (infant beds) are available for NZD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15.00 per person (approximately)
  • Self parking fee: NZD 20.00 per night
  • Extended parking fee: NZD 20 per night
  • Crib (infant bed) fee: NZD 10 per night
  • Rollaway bed fee: NZD 42.5 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newmarket Quest
  • Quest Apartment
  • Quest Apartment Newmarket
  • Quest Newmarket
  • Quest Newmarket Apartments Auckland
  • Quest Newmarket Serviced Apartments Auckland, New Zealand
  • Quest Newmarket Serviced Apartments Hotel Auckland Central
  • Quest Newmarket Apartment Auckland
  • Quest Newmarket Apartment
  • Quest Newmarket Auckland
  • Quest Newmarket Auckland
  • Quest Newmarket Apartment
  • Quest Newmarket Apartment Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.