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4.6 out of 5

"We have stayed there 4 times now , first time in 205 loved it 👍💕 " More

By a verified traveller on Fri 10 Nov 2023

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Hotel Description

You'll be connected to a shopping center at Quest Newmarket, and within just a 10-minute stroll of University of Auckland and Westfield Newmarket. Highlights at this luxury aparthotel include in-room washers/dryers, free WiFi, and free internet.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with a balcony, an iPod dock, and a DVD player. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and a Select Comfort bed. 24-hour room service, a coffee/tea maker, and free newspapers are also available.

This business-friendly aparthotel offers free WiFi in public areas, a terrace, and barbecue grills. Other amenities include laundry facilities, dry cleaning/laundry services, and multilingual staff. Continental breakfast is available daily between 9 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Newmarket aparthotel, you'll be 1.1 km (0.7 mi) from Auckland City Hospital and 2.9 km (1.8 mi) from Spark Arena.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$187* Per night/room 19 Apr. - 20 Apr.

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quest Newmarket ratings based on 185 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Newmarket

Everyone (107) Couples (43) Business (3) Family (28)
5 out of 5
We have stayed there 4 times now , first time in 205 loved it 👍💕

Posted by on 10 Nov. 2023

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Comment from Hotel Management

13 Nov. 2023 by Regards, Quest Newmarket

Hi Di, Thank you for your feedback. We are glad you enjoyed your stay with us. We do hope to see you again soon.

5 out of 5

Posted by , from Cambridge on 24 Oct. 2023

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Comment from Hotel Management

3 Nov. 2023 by Regards, Quest Newmarket

Hi Graeme, Thank you for your feedback, we do hope to see you again soon.

5 out of 5
The location is excellent just a short walk to shopping and restaurants. Apartment is excellent, with one minor note, the shower is over the bath, which maybe an issue for those who have knee or hip problems. Will definitely stay here again

Posted by on 11 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by Nandy - Quest Newmarket

Hi Gail Thank you for your feedback. We are glad that you enjoyed your stay with us. We do have a few rooms that have walk in showers, so if a request is made during the booking we can allocate that room. We look forward to your visit again.

3 out of 5

Posted by on 9 Sep. 2023

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Comment from Hotel Management

3 Oct. 2023 by Regards, Quest Newmarket

Hi Richard, Thank you for your feedback.

5 out of 5
Quest Newmarket very clean and all staff spoken to were amazing especially cleaning staff

Posted by on 10 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by Nandy - Hotel Manager.

Hello Henrica Thank you for your feedback. We are glad you enjoyed your stay with us. We will pass on your comments to our cleaning staff.

4 out of 5
Quest are always nice to stay in.

Posted by on 1 Apr. 2023

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Comment from Hotel Management

3 Apr. 2023 by Hotel Manager

Hello Chris Thank you for your feedback.

4 out of 5
Nice and tidy

Posted by on 10 Dec. 2022

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4 out of 5

Posted by on 26 Nov. 2022

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1 out of 5
The property was musty, not aired out at all there are maintenance issues such as window locks not up to standard. Cushions and furniture have large unsightly stains and sticky finger marks on glass table. Missing large pieces if grouting in bathroom floor.

Posted by on 18 Nov. 2022

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5 out of 5
Wonderful friendly staff!

Posted by on 14 Nov. 2022

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Comment from Hotel Management

28 Dec. 2022 by Quest Newmarket Management

Hello Keaton Thank you for your feedback. We are glad that you enjoyed your stay with us.

Property Features

As a guest of Quest Newmarket, you'll find a terrace, barbecue grills, and multilingual staff. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Newmarket also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee. This 4.5-star Auckland aparthotel is smoke free.

  • 49 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Auckland Newmarket Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quest Newmarket offers 49 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature Select Comfort mattresses. Flat-screen televisions come with premium satellite channels and DVD players. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auckland aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Washer and dryer
  • Private balcony
  • Select Comfort beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9 AM to 10:30 AM.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

  • Children stay free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 13
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15.00 per person
  • Self parking fee: NZD 20.00 per night
  • Extended parking fee: NZD 20 per night
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newmarket Quest
  • Quest Apartment
  • Quest Apartment Newmarket
  • Quest Newmarket
  • Quest Newmarket Apartments Auckland
  • Quest Newmarket Serviced Apartments Auckland, New Zealand
  • Quest Newmarket Serviced Apartments Hotel Auckland Central
  • Quest Newmarket Apartment Auckland
  • Quest Newmarket Apartment
  • Quest Newmarket Auckland
  • Quest Newmarket Auckland
  • Quest Newmarket Aparthotel
  • Quest Newmarket Aparthotel Auckland

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.