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3.7 out of 5

"Very clean, with friendly staff, good parking area " More

By a verified traveller on Thu 30 Jul 2020

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Hotel Description

At Royal Park Lodge you'll be within a 20-minute stroll of Mercy Ascot Hospital and Ellerslie Events Centre. Highlights at this motel include free self parking, and in-room kitchens and free WiFi.

LCD TVs, coffee/tea makers, and free newspapers are featured in all 21 rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly motel offers free WiFi in public areas, a garden, and a picnic area. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby.

With a stay at this 4-star Auckland motel, you'll be 1.6 km (1 mi) from ASB Showgrounds and 2.5 km (1.6 mi) from One Tree Hill Domain.

Deluxe Studio - Recently Refurbished

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$126* Per night/room 26 Jan. - 27 Jan.

King Room with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Park Lodge ratings based on 120 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Park Lodge

Everyone (77) Couples (19) Business (2) Family (15) Other (1)
4 out of 5

Posted by on 15 Aug. 2020

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4 out of 5
Very clean, with friendly staff, good parking area

Posted by , from Auckland on 30 Jul. 2020

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Comment from Hotel Management

2 Sep. 2020 by James-Motel Manager

Thank you for your kind review. We appreciate your feedback. Welcome back anytime. Stay safe

3 out of 5
The WiFi was too slow and kept dropping out. Two light bulbs were not working on arrival and had to be replaced

Posted by , from Havelock North on 22 Jun. 2020

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5 out of 5
The staff were courteous, helpful and very understanding.

Posted by , from Hamilton on 19 Jun. 2020

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4 out of 5

Posted by on 15 Jun. 2020

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3 out of 5
The accommodation was ok but upon searching for motels the pictures that the Royal Park Lodge advertised were quite deceiving as we found upon signing into our room. However, the staff were very polite.

Posted by on 3 Jun. 2020

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4 out of 5

Posted by on 10 Mar. 2020

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5 out of 5
It was very clean and tidy. Liked the flat floor shower area. Could not find instructions for use of TV.

Posted by on 7 Mar. 2020

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4 out of 5
THE SECOND TIME WE HAVE STAYED, THE ONLY DOWNFALL THIS TIME, ONE OF THE TOWELS HAD LARGE BLACK MOULD ON ONE END, AND AT 0600, COULDNT REALLY GET ANOTHER TOWEL

Posted by on 28 Feb. 2020

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1 out of 5
This was a terrible experience. The room absolutely stunk, there was rubbish left under the beds from previous guests, when we arrived the bathroom had ants all over the vanity, bath, towels and toilet. The bathroom was in a complete state of disrepair with cracked tiles around the bath and toilet, the bath was revolting stained and peeling (and although it had jets it was far from what we consider a spa bath), the shower had pink scum all over it, the toilet although seemingly clean the flush button was barely able to be pushed as it was so far inside the wall with a broken tile allowing a finger to push it. The kitchen seemed clean however we did not use it. The sheets appeared clean but the bed was anything but comfortable given the multitudes of bunched up unknown layers under the bottom sheet. We approached the staff on one occasion (to sort out the ants) she came into the room with fly spray and a face cloth. She must have sprayed most of the can as the stench was very strong, when we asked her to clean up the fly spray and change the towels she only wiped the flyspray remnants with the dry face cloth and shook off and refolded the towels that had ants on them. We enjoyed our night away from life however this was not because we enjoyed our stay, the best part of the motel was leaving and knowing we would never ever return, we were incredibly disappointed.

Posted by , from Waikato on 24 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by RPL

Totally nonsense! We have sprayed, cleaned the ants, and replaced all the towels. You were acting so picky is just because we declined your request for a refund. But, you have booked the Non-refundable rate in the first place!

Property Features

Royal Park Lodge offers its guests tour/ticket assistance, multilingual staff, and a garden. Public spaces have free WiFi. The business-friendly Royal Park Lodge also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 4-star Auckland motel is smoke free.

  • 21 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (17.3 km / 10.8 mi)
  • Train station: Auckland Remuera Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Royal Park Lodge offers 21 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LCD televisions are featured in guestrooms. Accommodations at this 4-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Auckland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • LCD television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Park Auckland
  • Royal Park Lodge
  • Royal Park Lodge Auckland
  • Royal Park Lodge Auckland/Greenlane
  • Royal Park Lodge Motel
  • Royal Park Lodge Auckland
  • Royal Park Lodge Motel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.