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4.3 out of 5

"The gym was very outdated. The rooms were very clean " More

By a verified traveller on Sun 18 Oct 2020

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Hotel Description

A luxury stay in Takapuna awaits you at The Spencer on Byron Hotel. Within just a 10-minute stroll, you'll find Shore City Shopping Centre and Takapuna Beach. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 70 rooms feature cable TV, coffee/tea makers, and safes. In-room dining is easy with amenities like microwaves and round-the-clock room service. Nice touches to enhance your stay include slippers and free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, The SmokePit & Buoy Resta, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the outdoor swimming pool, outdoor tennis court, and spa tub. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.

Places within a 15-minute walk of this 4-star Takapuna hotel include Lake Pupuke and Bruce Mason Centre.

Spencer Studio Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
NZ$134* Per night/room 13 Dec. - 14 Dec.

Spencer One-Bedroom Suite Balcony & View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spencer One-Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spencer One Bedroom Suite with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Spencer Studio Room with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Spencer on Byron Hotel ratings based on 390 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Spencer on Byron Hotel

Everyone (190) Couples (141) Business (3) Family (47)
4 out of 5
The gym was very outdated. The rooms were very clean

Posted by on 18 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future.

5 out of 5

Posted by on 18 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future.

2 out of 5
Bar area is bloody freezing. The place is falling to bits. Leaking water in bathroom cupboard, filthy toilet, tiny bath w shower over, there's a war going on between hotel management and residents to the point that the foyer is split into demarkation zones. This is an old tired hotel.

Posted by , from NZ on 16 Oct. 2020

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5 out of 5
top staff very polite hotel was very clean menu was fantastic central to everything definitely be returning

Posted by , from whakatane nz on 12 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future.

5 out of 5
Great location and great facilities, and the restaurant food is fabulous.

Posted by , from Kerikeri, NZ on 14 Sep. 2020

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Comment from Hotel Management

16 Sep. 2020 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future!

5 out of 5
Loved the view and service. Great change to the inner city overpriced and under preforming hotels. We will be back!!!

Posted by , from Bay of Islands, New Zealand on 10 Sep. 2020

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Comment from Hotel Management

15 Sep. 2020 by Debbie Barnett, Guest Relations Manager

Thank you for your support and for taking the time to review your stay with us, we really appreciate your comments and look forward to welcoming you back to Takapuna, Kindest regards, Debbie Barnett, Guest Relations Manager

5 out of 5
Great location, very comfortable, and my room had a nice sea view as well.

Posted by on 31 Aug. 2020

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Comment from Hotel Management

31 Aug. 2020 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future!

1 out of 5
The place was old and tired. Bed harder than the floor and bathroom drap and old

Posted by , from christchurch on 16 Aug. 2020

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Comment from Hotel Management

26 Aug. 2020 by Debbie Barnett, Guest Relations Manager

Hi William, I am so sorry that your stay was not to the standard we pride ourselves on. I have emailed you directly, and if you would like to discuss further, I would love the opportunity to speak with you, Kindest regards, Debbie Barnett, Guest Relations Manager

3 out of 5

Posted by on 9 Aug. 2020

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Comment from Hotel Management

9 Aug. 2020 by Debbie Barnett, Guest Relations Manager

Thank you for your review, we hope to welcome you back to Takapuna in the future, Kindest regards, Debbie Barnett, Guest Relations Manager

5 out of 5
Nothing but good things to say. I booked a studio room and there was a minor issue with the bathroom sink not draining, but this was immediately rectified with a room upgrade. A super comfy bed and awesome shower pressure. I have already booked my next two stays.

Posted by , from Christchurch on 3 Aug. 2020

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Comment from Hotel Management

9 Aug. 2020 by Debbie Barnett, Guest Relations Manager

Thank you for taking the time to review your stay with us, we really appreciate your support and look forward to welcoming you back to Takapuna, Kindest regards, Debbie Barnett, Guest Relations Manager

About the The Spencer on Byron Hotel

Location 9-17 Byron Avenue, Takapuna, 622

Property Features

The Spencer on Byron Hotel offers its guests an outdoor pool, an outdoor tennis court, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8608 square feet (800 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury The Spencer on Byron Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Takapuna hotel is smoke free.

  • 70 guestrooms or units
  • 18 levels
  • 8608 sq ft of conference space
  • 800 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (35.3 km / 21.9 mi)
  • Train station: Auckland Britomart Station (9.2 km / 5.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Spencer on Byron Hotel offers 70 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Takapuna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

The SmokePit & Buoy Resta - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 14 and NZD 38 for adults, NZD 14 and NZD 38 for children (approximately)
  • Self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Spencer
  • Castle Spencer Byron
  • Castle Spencer Byron Hotel
  • Castle Spencer Byron Hotel Takapuna
  • Castle Spencer Byron Takapuna
  • Spencer On Byron Auckland
  • Spencer Byron Hotel Takapuna
  • Spencer Byron Hotel
  • Spencer Byron Takapuna
  • Spencer Byron
  • Castle Spencer on Byron Hotel
  • The Spencer On Byron
  • The Spencer on Byron Hotel Hotel
  • The Spencer on Byron Hotel Takapuna
  • The Spencer on Byron Hotel Hotel Takapuna

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.