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4.3 out of 5

"Older hotel, with decent sized rooms. Very clean and tidy.Free vouchers to use in the housebar given to use on arrival as we where early to check in a ... " More

By a verified traveller on Sun 16 May 2021

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Hotel Description

A luxury stay in Takapuna awaits you at The Spencer Hotel. Within just a 10-minute stroll, you'll find Shore City Shopping Centre and Takapuna Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with cable channels are featured in all 70 soundproofed rooms, and you can enjoy free wired Internet, coffee/tea makers, and safes. In-room dining is easy with amenities like microwaves and round-the-clock room service. Nice touches to enhance your stay include slippers and free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, The SmokePit & Buoy Resta, is open for breakfast, lunch, and dinner. Enjoy the outdoor tennis court and spa tub. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.

Places within a 15-minute walk of this 4-star Takapuna hotel include Lake Pupuke and Bruce Mason Centre.

Spencer Studio Room with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$173* Per night/room 3 Jun. - 4 Jun.

Spencer Studio Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Spencer One-Bedroom Suite Balcony & View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spencer One-Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spencer One Bedroom Suite with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Spencer Hotel ratings based on 369 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Spencer Hotel

Everyone (179) Couples (129) Business (3) Family (48)
5 out of 5
Older hotel, with decent sized rooms. Very clean and tidy.Free vouchers to use in the housebar given to use on arrival as we where early to check in and our room wasn't avaliable yet. This was very much appreciated after a long drive. The House bar was warm and comfortable and in fact we sat and had a meal two nights in a row there with extended family who where also staying in same hotel. Limited paid parking was avaliable under hotel and we were happy to pay extra for this. The staff where pleasant and helpful and the location in central Takapuna was vey convenient. It also has a pool and a large outdoor spa which we made use of. Value for money and we would stay here again, especially because of its location, easy walk to rhe shops and beach.

Posted by on 16 May 2021

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Comment from Hotel Management

17 May 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future.

4 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

17 May 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future.

4 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

6 May 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future!

4 out of 5
It was very near the Takapuna Shopping and restaurants.

Posted by on 21 Apr. 2021

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Comment from Hotel Management

6 May 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future!

4 out of 5

Posted by on 21 Apr. 2021

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Comment from Hotel Management

6 May 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future!

5 out of 5
Very good, would definitely come back again.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

6 May 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future!

4 out of 5

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 May 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future!

2 out of 5
The first room they put us in smelt like they had used deodoriser to cover up some other issue. The cover on the bed had stains. We were thankfully moved to another room which smelt better but all facilities are dated and need a refurbishment for the price. Got a free drink offer and asked if we could use it for breakfast but denied that, we had to use it for the evening but we headed out for dinner.

Posted by on 21 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by Debbie Barnett, Guest Relations Manager

Thank you for taking the time to review your stay with us - we really appreciate your comments, and would like to be able to double check the specific room you were in, however have no way to identify this. If you have a moment, please contact me to discuss further, Kindest regards, Debbie Barnett, Guest Relations Manager

4 out of 5

Posted by on 6 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Debbie Barnett, Guest Relations Manager

Thank you for taking the time to review your experience with us at The Spencer and we hope to welcome you back, Kindest regards, Debbie Barnett, Guest Relations Manager

4 out of 5
We loved our stay here, it is a great location close to the shops and also the beach. The pool and hot pool were great and the kids loved the tennis court. The room size was also big enough for four of us not to feel squashed !! The small kitchen was also handy for a couple of meals, having plates and a microwave. We would definitely stay again.

Posted by , from Papamoa, Tauranga on 19 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by James Allan - Reservations Manager

Thank you for your review, we appreciate your feedback. We look forward to welcoming you to stay with us again in the future.

Property Features

The Spencer Hotel offers its guests an outdoor pool, an outdoor tennis court, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8608 square feet (800 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury The Spencer Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Takapuna hotel is smoke free.

  • 70 guestrooms or units
  • 18 levels
  • 8608 sq ft of conference space
  • 800 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (35.2 km / 21.9 mi)
  • Train station: Auckland Britomart Station (9.2 km / 5.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Spencer Hotel offers 70 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Takapuna hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

The SmokePit & Buoy Resta - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 14 and NZD 38 for adults, NZD 14 and NZD 38 for children (approximately)
  • Self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Spencer
  • Castle Spencer Byron
  • Castle Spencer Byron Hotel
  • Castle Spencer Byron Hotel Takapuna
  • Castle Spencer Byron Takapuna
  • Spencer On Byron Auckland
  • Spencer Byron Hotel Takapuna
  • Spencer Byron Hotel
  • Spencer Byron Takapuna
  • Spencer Byron
  • Castle Spencer on Byron Hotel
  • The Spencer Hotel Hotel
  • The Spencer Hotel Takapuna
  • The Spencer on Byron Hotel
  • The Spencer Hotel Hotel Takapuna

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.